SureStay by Best Western Sacramento South Natomas

Hotels
•
SureStay Hotel by Best Western
6.9 (1290 reviews)
2654 El Centro Rd , Sacramento , us
+1 916-920-4451

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Inconsistent room quality
Mixed feedback on amenities and value for money

Categories

Cleanliness
7.3
Overall, guests mentioned that the rooms were clean, but some reviewers noted minor cleanliness issues.
Service
7.4
Service was generally positive, with guests praising helpful staff, although some experienced check-in and cleanliness related issues.
Location
7.8
The hotel's location was appreciated by guests for its convenience, with proximity to key locations and amenities.
Room Quality
6.5
Mixed reviews on room quality, with some guests mentioning comfortable beds and modern decor, while others reported cleanliness and maintenance issues.
Amenities
6.9
Guests had mixed feedback on amenities provided, with some appreciating the offered services and others noting the absence of certain facilities.
Value for Money
5.9
Opinions on value for money were divided, with some guests feeling the price was high for the services provided, while others found it reasonable.
Food and Beverage
6.8
Guests had varying opinions on the quality and variety of food and beverage options, with some praising the breakfast and others expressing dissatisfaction.
Overall Experience
6.6
While some guests had a positive overall experience and would recommend the hotel, others had concerns about various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:38

Property Description

Convenient Location
Located near major highways and the airport, SureStay by Best Western Sacramento South Natomas offers easy access to popular attractions like the California State Capitol, Old Sacramento, and the Sacramento Zoo.

Complimentary Amenities
Enjoy a 100% smoke-free environment with free wireless internet, complimentary coffee, and light breakfast items to start your day right. Benefit from convenient onsite parking and expedite your check-in process with mobile check-in.

Proximity to Entertainment
Close to shopping, sightseeing, and the Golden 1 Arena, there's never a dull moment at our hotel. Book your stay now and experience the best of Sacramento at SureStay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 1290 reviews
Cleanliness: 7.3
Service: 7.4
Location: 7.8
Room Quality: 6.5
Amenities: 6.9
Value for Money: 5.9
Food and Beverage: 6.8
Overall Experience: 6.6
J
Jaimes • family_with_children • us
6
Cons:

Front desk a little bit rude

2026-07-24 • via Nuitee
L
Lorraine • couple • us
7
Nice for what I needed
Pros:

This hotel is close to where I needed to be and there are food options close by.

Cons:

No refrigerator, and there was a metallic smell in the bathroom . The hallway had an odd smell too. Not dirty , just odd.

2026-07-23 • via Nuitee
P
perkins • solo_traveller • us
10
2026-07-23 • via Nuitee
J
JC • solo_traveller • us
1
2026-07-23 • via Nuitee
S
Soni • extended_group • ca
7
2026-07-23 • via Nuitee
A
alyssa • solo_traveller • us
9
2026-07-22 • via Nuitee
V
Vesna • couple • us
5
2026-07-22 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

I like the food I like the rooms I like the service I like
The people that work there were positive and happy, and I really enjoyed that breakfast. Also, the location so close to the airport. That's what I why I originally chose it. But I liked it even. I liked the breakfast even better than another place. I stayed the day before which cost a little more.
Here is the answer

Cons:

I liked everything..

2026-07-21 • via Nuitee
S
Susan • couple • us
9
Just what we needed!
Pros:

Room was unusually clean!

2026-07-21 • via Nuitee
L
Lesley • couple • us
8
Loved our suite. It was spacious and perfect.
Pros:

Spacious room and quiet

Cons:

Water pressure was too low

2026-07-21 • via Nuitee
S
Soni • couple • ca
8
The location was very convenient as it was less than 10 minutes to downtown Sacramento. That was a big deal for me.
Pros:

Location

Cons:

Breakfast area and the food could be much better. Also, complimentary bottle of water (or two) will be nice way of making guests feel welcome.

2026-07-20 • via Nuitee
P
pedro • solo_traveller • us
7
2026-07-20 • via Nuitee
M
Mullins • couple • us
7
2026-07-20 • via Nuitee
S
Sibylle • solo_traveller • fr
8
Simple mais correct
Pros:

Hôtel basique, pas cher et correct. On aime que le petit-déjeuner soit inclus, il y a des gaufres.
Pratique qu'il y ait le restaurant Black Bear Diner juste devant. Bonne option pour une nuit.

2026-07-18 • via Nuitee
D
Diana • couple • us
6
2026-07-18 • via Nuitee
D
D'Laun • family_with_children • us
10
Loved It and Will Definitely Stay Again!!!
Pros:

Queen Suite Was Spacious and Very Comfortable!!!

2026-07-16 • via Nuitee
A
Armando • couple • us
7
Keep up the good work
Pros:

Clean, no homeless

Cons:

Key cards deactivate asap

2026-07-16 • via Nuitee
H
Herrera • extended_group • us
3
2026-07-14 • via Nuitee
A
Adolfo • solo_traveller • us
6
2026-07-14 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-07-12 • via Nuitee