SureStay by Best Western Sacramento South Natomas

Hotels
•
SureStay Hotel by Best Western
6.9 (1332 reviews)
2654 El Centro Rd , Sacramento , US
+1 916-920-4451

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Inconsistent room quality
Mixed feedback on amenities and value for money

Categories

Cleanliness
7.3
Overall, guests mentioned that the rooms were clean, but some reviewers noted minor cleanliness issues.
Service
7.4
Service was generally positive, with guests praising helpful staff, although some experienced check-in and cleanliness related issues.
Location
7.8
The hotel's location was appreciated by guests for its convenience, with proximity to key locations and amenities.
Room Quality
6.5
Mixed reviews on room quality, with some guests mentioning comfortable beds and modern decor, while others reported cleanliness and maintenance issues.
Amenities
6.9
Guests had mixed feedback on amenities provided, with some appreciating the offered services and others noting the absence of certain facilities.
Value for Money
5.9
Opinions on value for money were divided, with some guests feeling the price was high for the services provided, while others found it reasonable.
Food and Beverage
6.8
Guests had varying opinions on the quality and variety of food and beverage options, with some praising the breakfast and others expressing dissatisfaction.
Overall Experience
6.6
While some guests had a positive overall experience and would recommend the hotel, others had concerns about various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:38

Property Description

Convenient Location
Located near major highways and the airport, SureStay by Best Western Sacramento South Natomas offers easy access to popular attractions like the California State Capitol, Old Sacramento, and the Sacramento Zoo.

Complimentary Amenities
Enjoy a 100% smoke-free environment with free wireless internet, complimentary coffee, and light breakfast items to start your day right. Benefit from convenient onsite parking and expedite your check-in process with mobile check-in.

Proximity to Entertainment
Close to shopping, sightseeing, and the Golden 1 Arena, there's never a dull moment at our hotel. Book your stay now and experience the best of Sacramento at SureStay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAC

Location

Guest Reviews

6.9
Based on 1332 reviews
Cleanliness: 7.3
Service: 7.4
Location: 7.8
Room Quality: 6.5
Amenities: 6.9
Value for Money: 5.9
Food and Beverage: 6.8
Overall Experience: 6.6
T
Thomas • solo_traveller • de
8
2026-09-18 • via Nuitee
C
Carlos • extended_group • us
8
2026-09-16 • via Nuitee
E
Elena • solo_traveller • us
2
Horrible
Pros:

The location was close to the freeway

Cons:

The room’s carpet was old and smelled bad. The smoke detectors were covered, the hot water didn’t work, and the entry door wouldn’t open properly. There was also graffiti on the elevator. And the window screen was broken

2026-09-16 • via Nuitee
P
Paramjeet • family_with_children • us
1
Pros:

I didn't even stay had dog with me and pets not allowed didn't even get anything refund

2026-09-16 • via Nuitee
D
Diane • couple • us
8
Good hotel value based on location and average needs when traveling by car or plane.
Pros:

Location: Close to the freeway and airport.
Value: Good price
Remodeled: Room were mostly remodeled.

Cons:

Amenities: No pool or Gym
Remodel: Needs improvement in the bathroom. Mostly old fixtures and clogged drains.
Noise: Slight Freeway noise depending on room location.

2026-09-15 • via Nuitee
C
Chungxiong S • couple • us
4
2026-09-14 • via Nuitee
F
Fuentes • solo_traveller • us
10
For the price it's a steeal
Pros:

I absolutely loved the room had sofa and kitchen sink super spacious. Nice and quiet. Easy to find. I would rent this room anytime Everytime over mostly all others hands down

Cons:

Only think was blankets and pillows seemed a little old

2026-09-14 • via Nuitee
V
Vika • couple • us
10
2026-09-13 • via Nuitee
K
Katie • couple • us
10
2026-09-12 • via Nuitee
C
Contrina • solo_traveller • us
9
The location is nice and the staff is very nice and helpful
Pros:

I like the location and the friendly staff

Cons:

Everything was fine

2026-09-10 • via Nuitee
S
Sheng • solo_traveller • us
7
2026-09-07 • via Nuitee
G
Gwendolyn • solo_traveller • us
8
2026-09-06 • via Nuitee
J
Jon • couple • us
10
Great overnight place to rest before traveling to our next Des
Pros:

Clean and quiet

Cons:

No issues

2026-09-05 • via Nuitee
E
Elizabeth • solo_traveller • us
5
Pros:

room was clean and quiet. Some staff were very helpful at the front desk.

Cons:

bed lumpy. Carpets in hallway were old. Breakfast wasn't very appealing. One of the staff at night was grumpy and unwelcoming.

2026-09-05 • via Nuitee
E
Edith • couple • us
8
2026-09-05 • via Nuitee
M
Margaret • couple • us
8
2026-09-02 • via Nuitee
J
Johnathan • solo_traveller • us
1
2026-09-02 • via Nuitee
F
Floyd • solo_traveller • us
10
Na
Pros:

Na

Cons:

Na

2026-09-02 • via Nuitee
J
Johnathan • solo_traveller • us
1
2026-09-02 • via Nuitee
J
Johnathan • solo_traveller • us
1
Pros:

Nothing because I come back because of the lady that works at the front desk my key card wasn’t working and she gave me a hard time and called the manager on me when I do stay there I’m not a problem at yall I’m not in and out like some people

Cons:

It’s quite

2026-09-02 • via Nuitee