Niagara Fallsview Hotel

Hotels
7.5 (4813 reviews)
6733 Fallsview Boulevard , Niagara Falls , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff (manager Freddy praised)
Excellent location and views near the Falls
Spacious and comfortable rooms for many guests
Convenient for events (marathon) and tram/visitor center
Cons:
Cleanliness issues reported (musty smell, bed bugs, dirty floors, clogged sinks)
Missing in-room amenities (no kettle/coffee), pool and housekeeping lapses
Parking inconsistencies and extra charges
Occasional front-desk/service failures and dated decor

Categories

Cleanliness
6
Multiple reviews mention rooms and corridors smelling musty, reports of bed bugs, dirty floors, clogged sinks and pool cleanliness issues — cleanliness is below average but not uniformly poor.
Service
9
Several guests praise staff as accommodating and friendly and one manager (Freddy) singled out for outstanding service; there are isolated negative front-desk incidents but overall service is a strong point.
Location
9.5
Many reviewers highlight proximity to the Falls, great views and convenience (good for the marathon and steps from tram/visitor center) — location is a major positive.
Room Quality
7
Rooms described as spacious and comfortable by some, but others note musty smells, dated decor and issues (heater not working, paint issues, bugs) — overall mixed but generally acceptable.
Amenities
7
Missing in-room kettles/coffee, lack of sofa-bed sheets on first night, pool maintenance problems and parking inconsistencies were called out — amenities are inconsistent.
Value for Money
6.5
Several guests felt the hotel is dated, paid extra for parking (sometimes off-site) and experienced problems that reduce perceived value; others found pricing fair for location.
Food and Beverage
7
Breakfast impressions vary from 'excellent' to 'just okay' (pancakes tough, overall could be better) — F&B is acceptable but not a standout.
Overall Experience
8
Mixed stays ranging from very positive (helpful staff, great location, comfortable rooms) to quite negative (cleanliness, bugs, front-desk issues); net impression leans positive because of service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Overlooking Breathtaking Horseshoe Falls
Located near the world-famous Niagara Falls, the Radisson Hotel & Suites Fallsview offers warm hospitality and exceptional services to please all travelers.

Comfortable Rooms and Convenient Services
Enjoy comfortable rooms and a variety of services that guarantee a relaxing and stress-free trip.

Close to Major Attractions
Indulge in the convenience of being near major Niagara Falls attractions like the Niagara Fallsview Casino, Maid of the Mist boat cruise, Niagara Falls IMAX Theater, and Marineland Theme Park.

Ready to experience the beauty and excitement of Niagara Falls? Book your stay at Radisson Hotel & Suites Fallsview today!

Important information:

A view of the Falls is only available in specific "Falls view" rooms and cannot be accommodated upon request.

Please note that a buffet breakfast is provided from May until October and an a la carte breakfast is provided from November until April, both with surcharge and upon request.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Pets are only allowed in specific room types and that guests must contact the hotel in advance to confirm availability of a pet‑friendly room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

7.5
Based on 4813 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 7
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8
M
Melissa • extended_group • ca
9
Pros:

Staff was very accommodating and friendly.

2026-10-28 • via Nuitee
J
JULIA SERINA • solo_traveller • jp
10
よかった
Pros:

ベッドが広い

Cons:

強いていうならナイアガラの滝からやや距離がある

2026-10-27 • via Nuitee
M
Matthew • couple • us
9
2026-10-27 • via Nuitee
A
ALI • family_with_children • sa
9
2026-10-25 • via Nuitee
I
Isabelle • family_with_children • fr
8
Pros:

Pour le marathon, c’était un très bon emplacement

Cons:

Pas de bouilloire, chambre trop chauffée, malgré la coupure de la Clim

2026-10-25 • via Nuitee
A
Aguiar • extended_group • ca
1
Pros:

Close to werebi needed to be

Cons:

The heater did not work, the front desk could not be reached. I had to go downstairs to find someone. They didn't fix the problem

2026-10-25 • via Nuitee
L
lia • family_with_children • il
8
2026-10-23 • via Nuitee
P
Paulette • family_with_children • mx
8
Ame la ubicación y vista
Pros:

La vista

Cons:

La decoración, se siente viejo el hotel

2026-10-23 • via Nuitee
J
James • solo_traveller • ca
10
2026-10-20 • via Nuitee
R
Rawnek • couple • us
1
2026-10-19 • via Nuitee
H
Harmanpreet • extended_group • ca
10
2026-10-14 • via Nuitee
M
Masood • couple • ca
10
2026-10-14 • via Nuitee
E
English • couple • ca
1
Cons:

My husband and I showed up around 930-10 pm at night to get our reserved " premium" room. I was told that the only room they had available was a standard double room( two double or queen beds ) and premium has a king. He tried to lie to me stating that even though it supposedly said premium on my end it really means any room. It doesn't. I worked in the hotel industry a while and scamming customers isn't how things are done. He was suddenly able to pull up a premium room. Not the one we reserved as it was supposed to be a bedroom and a sitting area. The room we received was one room with a very musty smell in it. We decided to just make the best of it . Then while we were sorting out the mess at the front desk the valet guys decided to get nasty with me about how long our vehicle was parked there. Absolutely the worst customer service. When I decided to address this again with Freddy ( the guy who lied about the room ) he basically just shrugged his shoulders and said oh well. We definitely won't be staying again.

2026-10-13 • via Nuitee
T
Tim • couple • de
6
2026-10-12 • via Nuitee
R
Rudy • couple • ca
1
Stay away
Pros:

Staff is polite

Cons:

Bed bugs made my stay terrble. Hotel is dated and corridor smells.

2026-10-12 • via Nuitee
J
James • extended_group • us
10
The Marriott Fallsview and Freddy's customer service made for a pleasant stay
Pros:

Appreciate Freddy the hotel manager was very professional and had given us outstanding service.
We did have breakfast at the hotel that was just okay the pancakes were on the tough side.

Cons:

The breakfast could have been better more of a quality food.

2026-10-12 • via Nuitee
F
Frans • solo_traveller • nl
8
Prima verblijf
Pros:

De kamer was prima en een goeie parkeerplaats voor de deur

Cons:

Geen ontbijt

2026-10-11 • via Nuitee
A
Anthony • family_with_children • us
8
Pretty much perfect for what we needed.
Pros:

Easy 5 minute walk to the Falls Incline Railway which places you at the main visitor center. Room was spacious, clean and comfortable. Inclusion of a small sofa was very welcome.

Cons:

Paint in the bathroom could have been applied a little more carefully. The toilet paper holder is a bit of a stretch to reach from the toilet - could be an issue for less able bodied guests.

2026-10-10 • via Nuitee
C
Cathy • couple • us
7
2026-09-18 • via Nuitee
C
Christophe • family_with_children • fr
9
Endroit sympa, assez proche de tout
Pros:

Endroit sympa, assez proche de tout

2026-09-17 • via Nuitee