Mauritius Hotel & Therme

Hotels
7.6 (5562 reviews)
Mauritiuskirchplatz 3-11 , Cologne , de

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious room
Good location
Friendly staff at restaurant
Lovely spa facilities
Cons:
Cleanliness issues
Unfriendly reception staff
Noise in the wellness area
Limited parking

Categories

Cleanliness
6.1
Several complaints regarding cleanliness were made.
Service
8.1
Mixed reviews on service, some staff were friendly while others were unfriendly.
Location
8.6
Positive comments about the location being close to the city and accessible.
Room Quality
8.1
Rooms were described as spacious and comfortable, but expectations were not fully met.
Amenities
7.6
Amenities were good, though there were some issues with the pool and sauna.
Value for Money
7.1
Concerns over charges for access to certain facilities and parking.
Food and Beverage
6.6
Mixed reviews, with breakfast praised but dinner noted as disappointing.
Overall Experience
8.6
Overall a decent experience with some loved aspects, but certain shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:22

Property Description

Luxurious Spa Experience
Guests at Mauritius Hotel & Therme can indulge in a lavish 3,500 m² spa featuring indoor and outdoor pools, 6 saunas, steam room, hot tubs, and a fitness center.

Unique Room Designs
Each room at the hotel is individually designed and furnished in a modern style, equipped with a flat-screen TV, modern bathroom, and complimentary Wi-Fi.

Culinary Delights
Experience a blend of regional and international cuisine at the Mauritius’s restaurant, while the bar serves Cologne's traditional Kölsch beer.

Book your stay at Mauritius Hotel & Therme now to enjoy a perfect blend of luxury, comfort, and convenience in the heart of Cologne's Old Town district.

Important information:

Please note that children under the age of 12 are not allowed to access the spa area and pool, as nudity is permitted in these areas.

Children under the age of 16 are not allowed to access the fitness area.

Please note that the spa area is subject to a fee of EUR 10,00 per person/day during the entire stay (including the day of arrival and departue).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5562 reviews
Cleanliness: 6.1
Service: 8.1
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 8.6
H
Hayri • solo_traveller • fr
4
2026-05-23 • via Nuitee
S
Sanjay Manchanda • solo_traveller • in
9
Good choice with Sauna and bath
Pros:

Good

Cons:

Variety

2026-05-22 • via Nuitee
A
Alex • solo_traveller • hu
7
Jó volt bár jobbra számítottam.
Pros:

Hogy segítőkészek voltak mindenbe.

Cons:

Az elején egy olyan szobát kaptam ahol búgott a klíma kondenz pumpa és a szerelő hétvégén nem dolgozott szóval az ott tartózkodásom alatt nem tudtak volna semmit tenni. Szerencsére az északi szárnyba volt még egy szabad szoba. Szóval át tudtam menni oda.

2026-05-21 • via Nuitee
K
Kay • solo_traveller • de
9
Gute Unterkunft mit sehr netten Personal
Pros:

Gute Ausstattung, Nähe zur Therme, gutes Frühstück, gute Betten

2026-05-21 • via Nuitee
B
Bungaard • solo_traveller • dk
6
Pros:

Morgenmad var fin, som forventet på dette niv.

Cons:

Så ikke spa afdelingen, men fornemmer, at det må være den, der berettiger prisen. Værelse og etagen virkede slidt.
Receptionisten der bød velkommen, var decideret uforskammet - så virkelig dårlig start.

2026-05-20 • via Nuitee
D
Doris • solo_traveller • de
8
2026-05-20 • via Nuitee
M
meersman gerrit • couple • be
8
gewoon goed
Pros:

op het eten was en is niets op aan te merken

Cons:

de ligging maar daar kan niets aan gedaan worden, voor mensen die niet zo goed te been zijn

2026-05-20 • via Nuitee
J
Jos • couple • nl
6
Ik ga er niet meer heen
Pros:

Goede bedden en schone kamer

Cons:

Personeel heel zakelijk en geen aandacht voor klanten, ontbijt matig voor prijs kwaliteit verhouding.

2026-05-20 • via Nuitee
B
Bierbaum • solo_traveller • de
8
2026-05-20 • via Nuitee
B
Britta • couple • de
3
Nie wieder
Pros:

Nur die Lage

Cons:

Die Therme in der alle nackt rumliefen mit komischen Swingervibes.Zimmer auch nicht schön.Personal komisch

2026-05-19 • via Nuitee
V
VIRGINIE • family_with_children • fr
8
Hôtel correct
Pros:

Hôtel bien situé, proche du centre-ville tout en étant dans un environnement calme.

Cons:

Nous n'avons jamais réussi à joindre la réception pour prévenir de notre arrivée tardive, malgré nos appels insistants.
Le jour de notre départ, le personnel de service a frappé à la porte(ce qui nous a réveillées) 2h avant le check-out!
Ce fut le cas aussi le matin précédent, même si cette fois nous ne dormions pas.

2026-05-19 • via Nuitee
I
Ilse • extended_group • be
8
2026-05-19 • via Nuitee
Z
zaed • couple • de
10
2026-05-18 • via Nuitee
M
Manu • solo_traveller • be
8
Pros:

De wellness is een groot pluspunt

Cons:

Er is een rokersalon in het hotel, maar de rookgeur was aanwezig en niet zo aangenaam in de bar en de gang.

2026-05-17 • via Nuitee
H
holly • couple • gb
10
Relaxing! I feel like I have been reborn
Pros:

This is my new favourite hotel! The swimming, sauna and steam facilities are the best I’ve ever experienced. The staff are all super lovely, kind and sweet. I would love to come back

Cons:

Everything was absolutely perfect and better than I could have dreamed

2026-05-17 • via Nuitee
U
Ufuk • couple • de
10
2026-05-17 • via Nuitee
S
Sandra Göppert-Ostmann • solo_traveller • de
9
2026-05-17 • via Nuitee
T
Tatjana • couple • de
4
Wir werden nicht mehr in dieses Hotel fahren.
Pros:

Wir waren zwei Tage in Zimmer 302. Es roch unerträglich nach Kanalisation und Chemie. Trotz zwei geöffneter Fenster war es unmöglich, im Zimmer zu bleiben.

2026-05-17 • via Nuitee
M
Mirjana • solo_traveller • de
9
2026-05-16 • via Nuitee
M
Marten • solo_traveller • de
9
2026-05-16 • via Nuitee