ibis Styles Sydney Central

Hotels
Mercure
7.9 (6090 reviews)
27-33 Wentworth Avenue , Sydney , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Tasty breakfast
Cons:
Unclean rooms
Uncomfortable beds
High price for quality
Poor hygiene standards

Categories

Cleanliness
6.48
Multiple mentions of uncleanliness and hygiene issues.
Service
8.95
Staff described as wonderful and friendly.
Location
9.49
Perfect location, close to main attractions.
Room Quality
6.94
Basic, old-fashioned rooms with uncomfortable beds.
Amenities
7.47
Limited amenities, lacked variety.
Value for Money
7.43
Price considered high for quality received.
Food and Beverage
8.48
Breakfast was various and tasty, great restaurant.
Overall Experience
7.95
Mixed experiences with some positives and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:45

Property Description

Convenient Location in Surry Hills and Oxford Street
Located in the vibrant Surry Hills and Oxford Street, Ibis Styles Sydney Central offers spacious rooms with modern amenities, perfect for exploring the best of Sydney.

Newly Refurbished Rooms and Public Spaces
Experience our upgraded product with newly refurbished rooms and public spaces, ensuring a comfortable and stylish stay.

Prime Location for Sydney Exploration
Situated in the heart of Sydney's CBD, our hotel is within walking distance to Museum Train Station, Chinatown, and Darling Harbour, making it the ideal base for discovering all that Sydney has to offer.

Book now to enjoy a fantastic stay at Ibis Styles Sydney Central and immerse yourself in the vibrant city life of Sydney.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that guests are required to present a valid photo ID upon check in.

Please note that offsite parking is available for a surcharge but is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 80 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 6090 reviews
Cleanliness: 6.48
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
V
Vanessa couple au
8
Had great 2 nights. Comfy beds and great location.
Pros:

Location was great and accessible to get anywhere in city. Comfy beds and clean rooms. Also great view for the price!

Cons:

The shower wasn't great didn't get to warm and pressure was slow.

2026-05-29 via Nuitee
A
Aussiekb84 solo_traveller au
8
2026-05-29 via Nuitee
D
Daryl solo_traveller my
1
shit
Pros:

nothing

Cons:

everything

2026-05-29 via Nuitee
J
Jake solo_traveller au
1
Cons:

The staff were very rude, they lied, and they purposely made me wait 45 minutes to check in (and then charged me twice).
Our group travel to Sydney often and we won’t be staying at this venue in future as a result.

2026-05-28 via Nuitee
A
Anthony solo_traveller au
9
2026-05-25 via Nuitee
J
Jessica solo_traveller au
9
2026-05-25 via Nuitee
T
Tom family_with_children au
10
Pros:

Very clean and staff friendly and very nice

2026-05-25 via Nuitee
L
Llew solo_traveller gb
10
Pros:

Lovely room. Comfy bed. Nice bathroom and shower etc. Great location.

Cons:

I thought automatic check in which you had to do yourself was Awful. I can tell you know working in the industry myself, not being greeted by a friendly member of staff. It is Huge for the customers.Around top of the window internally. The wall was significantly away from where it should have been. Plaster board I guess. Huge gap. It was hid under the net curtains.

2026-05-25 via Nuitee
D
Duncan solo_traveller au
8
Pros:

Great location, comfortable, quite room. Nice to have the couch and table too.

2026-05-24 via Nuitee
J
Jacobus solo_traveller au
8
Its worth it.
Pros:

Close to World Square, Museum train station, Hyde Park and other sights.

2026-05-23 via Nuitee
D
Dylan couple au
9
Pros:

Comfy bed and chrome cast on tv does what a basic room should do

2026-05-23 via Nuitee
G
Gabriella couple au
10
2026-05-23 via Nuitee
D
Deborah family_with_children au
10
2026-05-22 via Nuitee
B
Beverley couple au
8
2026-05-22 via Nuitee
C
ceinwen solo_traveller au
9
2026-05-21 via Nuitee
K
Kylie solo_traveller au
9
2026-05-21 via Nuitee
M
Matthias couple de
8
Im Großen und Ganze eine gute Adresse zum Erkunden der Stadt.
Pros:

Wir hatten das Zi. 1013. Das Zimmer verfügte über die gebuchten 2 Einzelbetten, die beide bequem waren. Als zusätzlicher Komfort stand neben den Badutensilien, ein Wasserkocher und Kaffee- und Teezubehör, welche auf Bitte nachgefüllt wurden. Das WLAN war für Urlaubszwecke ausreichend, auch wenn es ab und an abstürzte. Das Hotel hat eine gute Lage. Öffentliche Verkehrsmittel erreicht man in 3-5 Gehminuten. Diese haben wir während unseres Aufenthalts kaum genutzt, da viele Sehenswürdigkeiten sich in der Nähe befinden.

Cons:

1. Die Aussicht. Das gegenüberliegende Hochhaus ließ keine Aussicht auf das Haus selber zu und verdunkelte das Zimmer sehr. Wir fühlten uns wie in einer Gruft. 2. Es stand keine Toilettenbürste zur Verfügung. Auch durch mehrmaliges Spülen konnten die Reste nicht beseitigt werden. Da diese auch nicht vom Zimmerservice nicht beseitigt wurden, empfanden wir das ganze etwas eklig. 3. Die Kommunikation. Da wir das 2. Mal gebucht haben, hatte ich bei der Buchung 6 Monate vorher angefragt, ob wir das Zimmer von unseren letzten Besuch wieder haben könnten. Da ich keine Antwort erhielt, ging ich davon aus, dass dies kein Problem ist. Erst beim Check-In erfuhr ich, dass Zimmer mit Aussicht nur den Gäste mit längeren Aufenthalt als 4 Nächte vorbehalten sind. Diese Antwort hätte ich bereits zum Zeitpunkt der Anfrage erwartet. Da hätte ich mich besser darauf einstellen können.

2026-05-20 via Nuitee
L
Lisa solo_traveller au
9
Pros:

I liked the bar cocktail hours and the food I had was great. Easy access to everywhere.

Cons:

We had a roll away bed set up for one night. There were no pillows provided and when I went to reception to ask for 2 pillows when we got back there was only one pillow. I had to give up one of mineworkers my friend.

2026-05-20 via Nuitee
J
Jeffrey couple au
8
2026-05-20 via Nuitee
A
Alcinda solo_traveller pg
9
Would stay there again.
Pros:

Good price for right in the city. Arrived super late and was handy to have a 24hour convenience store located just opposite the hotel. Plus really nice decor.

Cons:

Nil

2026-05-18 via Nuitee