ibis Styles Sydney Central

Hotels
Mercure
7.9 (6181 reviews)
27-33 Wentworth Avenue , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Tasty breakfast
Cons:
Unclean rooms
Uncomfortable beds
High price for quality
Poor hygiene standards

Categories

Cleanliness
6.48
Multiple mentions of uncleanliness and hygiene issues.
Service
8.95
Staff described as wonderful and friendly.
Location
9.49
Perfect location, close to main attractions.
Room Quality
6.94
Basic, old-fashioned rooms with uncomfortable beds.
Amenities
7.47
Limited amenities, lacked variety.
Value for Money
7.43
Price considered high for quality received.
Food and Beverage
8.48
Breakfast was various and tasty, great restaurant.
Overall Experience
7.95
Mixed experiences with some positives and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:45

Property Description

Convenient Location in Surry Hills and Oxford Street
Located in the vibrant Surry Hills and Oxford Street, Ibis Styles Sydney Central offers spacious rooms with modern amenities, perfect for exploring the best of Sydney.

Newly Refurbished Rooms and Public Spaces
Experience our upgraded product with newly refurbished rooms and public spaces, ensuring a comfortable and stylish stay.

Prime Location for Sydney Exploration
Situated in the heart of Sydney's CBD, our hotel is within walking distance to Museum Train Station, Chinatown, and Darling Harbour, making it the ideal base for discovering all that Sydney has to offer.

Book now to enjoy a fantastic stay at Ibis Styles Sydney Central and immerse yourself in the vibrant city life of Sydney.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that guests are required to present a valid photo ID upon check in.

Please note that offsite parking is available for a surcharge but is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 80 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 6181 reviews
Cleanliness: 6.48
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
S
susan family_with_children au
10
A great stay, would stay there again.
Pros:

Friendly efficient service, very clean, the room well appointed with hairdryer, ironing, fridge etc., plus good wifi. Comfortabvle beds. Very clean. Cery well located for access to CBD, Central station and chinatown areas, surry hills.

Cons:

Nothing,

2026-07-04 via Nuitee
L
Lloyd Andrew family_with_children nz
1
Not satisfied
Pros:

Discounted parking

Cons:

No microwave. Pls offer at least 2 working microwave in each level of the building. Nobody eats cold food unless cold cuts

2026-07-02 via Nuitee
X
xu couple au
8
2026-07-02 via Nuitee
T
Teresia solo_traveller au
9
2026-07-02 via Nuitee
T
Tangchokrungrueang solo_traveller au
10
2026-07-02 via Nuitee
N
Narender solo_traveller in
9
Pros:

nice to stay and clean proper welcome

2026-07-02 via Nuitee
B
Belinda family_with_children au
10
2026-07-02 via Nuitee
S
Stacey solo_traveller au
10
Pros:

Friendly staff, clean room, good location

Cons:

N/a

2026-07-02 via Nuitee
P
Peter solo_traveller au
8
Exactly what was required.
Pros:

Great location. Friendly receptionist. Simple check in. Quiet.

Cons:

Can’t think of anything.

2026-07-02 via Nuitee
C
Chris solo_traveller au
10
2026-07-01 via Nuitee
J
Jarrod solo_traveller au
8
Pros:

Buffet breakfast 👍👍

Cons:

Bathroom was a little bit small compared to the Brisbane styles ibis.i know it's the way of the future,but when I first checked in I was pointed to the self checking in counter. I'm old school & like doing things face to face.i would have been nice if they sent would you like to check in at the desk here & a you comfortable with using the self checking desk.
More variety needs to been added to the dinner/room service menu.extra or bigger size dipping sauces for your fries.

2026-06-30 via Nuitee
M
Mayuresh couple au
9
Great location and comfortable stay minus a couple of minor things
Pros:

Good location and rooms

Cons:

Bed sheets had some sea water / sand smell. They did not have microwave neither in the room
Or with reception. Shower / toilet exhaust was not working

2026-06-29 via Nuitee
M
Murray solo_traveller au
7
Enjoyable
Pros:

Easy to find in a great location

Cons:

Restaurant area was very basic and crowded

2026-06-29 via Nuitee
E
Elliott solo_traveller au
7
Cons:

The walls are very thin. The next room was sooo noisy

2026-06-29 via Nuitee
R
Richard couple au
8
Not bad
Pros:

standard hotel room for price

Cons:

Shower screen did not close properly

2026-06-29 via Nuitee
B
Bernard family_with_children ph
8
2026-06-29 via Nuitee
M
Max couple au
9
2026-06-28 via Nuitee
L
L solo_traveller au
2
Good but bad internet
Pros:

Nice bed

Cons:

Please was ok however the internet was bad

2026-06-28 via Nuitee
L
L extended_group au
6
Lovely 1 night stay. Thank you!
Pros:

Lovely stay. Great combo of clean comfortable room, practical location and lovely staff. Thank you!

Cons:

I wished I get to be in the same floor with my friend though especially after emailing to ask for that to be organised.

2026-06-28 via Nuitee
F
foster couple au
6
It was ok on a budget
Cons:

It wasn't a double bed it was 2 beds pushed together so when you rolled over you fell into the gap

2026-06-27 via Nuitee