InterContinental Suites Hotel Cleveland by IHG

Hotels
•
InterContinental Hotels & Resorts
8.6 (484 reviews)
8800 Euclid Avenue , Cleveland , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Delicious breakfast
Cons:
Coffee quality needs improvement
Some wear in amenities

Categories

Cleanliness
8.39
Generally clean rooms noted, but some guests mentioned areas showing wear.
Service
8.86
Friendly and helpful staff received positive feedback from multiple reviews.
Location
9
Convenient location for Cleveland Clinic and other attractions.
Room Quality
8.55
Overall good room quality, though some rooms noted signs of wear.
Amenities
8.48
Amenities including restaurant and lounge were satisfactory, with helpful staff.
Value for Money
8.54
Rated reasonably well considering the experiences provided.
Food and Beverage
8.29
Breakfast and restaurant experience were generally good, but coffee quality criticized.
Overall Experience
8.66
Overall pleasant experience with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:47

Property Description

Convenient Location
Situated on Euclid Avenue near the Cleveland Clinic Campus, the InterContinental Suites Hotel Cleveland offers easy access to top attractions and a free shuttle to University Circle museums.

Comfortable Suites
Enjoy elegantly decorated suites equipped with modern amenities such as cable TV, in-room movie options, a microwave, refrigerator, and in-suite coffee maker for a relaxing stay.

On-Site Dining and Facilities
Indulge in American cuisine at C2 Bar and Lounge, stay active at the 24-hour fitness center, and take advantage of the business center and gift shop during your stay.

Book now for a memorable stay at the InterContinental Suites Hotel Cleveland, just steps away from the Museum of Contemporary Art and the Cleveland Play House.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Location

Guest Reviews

8.6
Based on 484 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9
Room Quality: 8.55
Amenities: 8.48
Value for Money: 8.54
Food and Beverage: 8.29
Overall Experience: 8.66
S
Steve • extended_group • us
10
Very nice and comfortable
Pros:

Delicious but too expensive

Cons:

Cheaper meals and options

2026-08-27 • via Nuitee
M
Marilyn • couple • us
10
Pros:

Close to Cleveland Clinic and Shuttle service was excellent.

2026-08-27 • via Nuitee
V
Véronique • solo_traveller • ca
10
Pros:

Nous sommes une famille avec 4 enfants et c'etait super! Tout était parfait

2026-08-05 • via Nuitee
J
johnbX8648YE • Family
10
Coming back
Pros:

Exceptional front desk staff
Requests handled immediately
Look for Edmond & Freddy, your valets
Enjoy the fresh morning coffee
Perfectly prepared suites

2026-07-31 • via Tripadvisor
Q
Quest747856 • Couples
10
Delightful 18-day stay
Pros:

The location is conveniently close to all the buildings on the Cleveland Clinic campus, and the shuttle runs every 20 minutes. The staff of the hotel is too notch, and the restaurant food is good. I would stay there again.

2026-07-31 • via Tripadvisor
R
rebeccabQ9200CS • Couples
6
They had to change air conditioner filter at 10:30 pm to get room to cool.
Pros:

They had to change air conditioner filter at 10 pm and no adjustments to our stay was offered.

2026-07-24 • via Tripadvisor
T
tmm2018 • Couples
10
Relaxing - with a big dash of security and kindness.
Pros:

We always stay here when in Cleveland because of the attentive staff. The folks that work here are just amazingly kind, considerate, and plain old friendly. The rooms have always been spotless and everything works. No light bulbs missing, remote that works, and furniture that isn’t broken. The location is a 5 minute walk to where we need to be and that’s a big plus. We also love C2’s the restaurant. Never a better staff anywhere.

2026-07-15 • via Tripadvisor
M
monicarE5801QC • Family
10
Thanks for a wonderful stay
Pros:

Always a pleasure staying here, convenient to everything. Thank you for a wonderful stay.

2026-07-15 • via Tripadvisor
Y
Y6910PGjohnb • Family • Bowling Green, Ohio
6
Remodeling.
Pros:

It was great being close to the hospital which we needed just unlucky for us we had a big bill for not much rest. Just unlucky timing for us, as they are remodeling. Maybe should let people know that ahead of time. We were on the second floor and could hear it all day. I was there recovering from a major surgery. And couldn’t travel home yet.

2026-07-14 • via Tripadvisor
E
E7817VTlisac • Family
10
I would book this one!
Pros:

Everyone was so helpful! It was nice to be greeted with some smiles and laughter after being in a car all day. The room we had was roomy and comfortable but the best part was that it was CLEAN! There is alot of road work but I wasn't bothered by that. I loved that it was so easy to find.

2026-07-13 • via Tripadvisor
C
Camper608743 • Business
10
Great hotel
Pros:

Dionne was amazing! She made check-in quick and easy and was so friendly and welcoming. I’ve stayed here for a few days every year for the past six years, and it’s always a wonderful experience. The rooms are beautiful, the restaurant serves amazing food, and the hotel is an excellent value. I always look forward to coming back and highly recommend staying here!

2026-07-07 • via Tripadvisor
4
466dawnmariep • Family • Bound Brook, New Jersey
8
It's A Cleveland Clinic Experience
Pros:

I didn't realize the hotel chain was part of Cleveland Clinic section .
The staff was sparse, but helpful.

2026-07-06 • via Tripadvisor
J
joetY5625JL • Friends getaway
10
July 4th 2026-250 year celebration
Pros:

Great experience! Awesome place. Everyone that I came into contact with was kind and helpful, from the front desk to valet parking, maintenance, to maid services. The rooms were clean and beds were perfect to sleep on. One of the best sleeps I had in a long time. This hotel had a great feel to it. I will be back!

2026-07-06 • via Tripadvisor
D
debbieinwv • Friends getaway
10
Beautiful hotel!
Pros:

Beautiful hotel. Wonderful customer service!

2026-07-02 • via Tripadvisor
P
Passenger466308 • Family
8
High Rates
Pros:

Used the hotel because of the convenience to Cleveland Clinic, I think the rates are ridiculous and gouge families that need to be with loved ones during difficult times. The hotel and staff were great.

2026-07-01 • via Tripadvisor
L
lynnaD5413MZ • Couples
10
Very, very good.
Pros:

Very nice; the bedding was fresh and the room very clean. All staff members were very helpful.

2026-06-29 • via Tripadvisor
J
john8LU • Family • Warner Robins, Georgia
10
Cleaveland Visit
Pros:

Very comfortable bed. Clean an friendly staff

2026-06-20 • via Tripadvisor
3
356hartleyh • Couples
10
Great experience
Pros:

Front desk service excellent. Dinning choices fantastic. Employees happy and upbeat..

2026-06-19 • via Tripadvisor
A
arena54 • Family
10
Stayed for CC appointment
Pros:

Only stayed overnight but it was a welcoming experience from the entire staff

2026-06-19 • via Tripadvisor
M
Mason-Hein • solo_traveller • us
9
Nice experience.
Pros:

Breakfast was yummy.

Cons:

Larger trash cans. Blanket on bed, not comforter.

2026-06-18 • via Nuitee