Extended Stay America Suites - Indianapolis - Castleton

Hotels
•
Extended Stay America Suites
6.7 (364 reviews)
7940 North Shadeland Ave , Indianapolis , US
+1 317-596-1288

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Accommodating to requests
Cons:
Roaches in the rooms
Low standards of cleanliness
Unacceptable food quality

Categories

Cleanliness
5.03
Multiple mentions of roaches and dirty rooms indicate poor cleanliness.
Service
10
Staff was friendly and accommodating, but issues with check-in were noted.
Location
7
Location felt unsafe at night, impacting overall sentiment.
Room Quality
6.04
Multiple reports of room conditions including bugs and odors led to dissatisfaction.
Amenities
6.99
Breakfast was poorly received; no continental options available.
Value for Money
8.02
Expectations not met for the pricing, especially regarding room quality.
Food and Beverage
3.98
Breakfast was described as terrible, which heavily influenced the rating.
Overall Experience
6.53
Disappointing experience with poor room conditions and management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:58

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a stovetop, microwave, and refrigerator in your room at Extended Stay America - Indianapolis. Enjoy the flexibility to cook your meals during your longer stay, just like at home.

Complimentary Grab-and-Go Breakfast

Start your day right with a grab-and-go breakfast that includes a variety of options such as bars, muffins, hot cereal, coffee, and tea. Perfect for guests who are on the move or need a quick bite before heading out to explore Indianapolis.

Convenient Location with Free Onsite Parking

Located near popular attractions like Lucas Oil Stadium and the Indianapolis Zoo, our hotel offers free onsite parking for guests, making it easy to explore the city hassle-free. Book now for a comfortable and enjoyable extended stay experience in Indianapolis.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

6.7
Based on 364 reviews
Cleanliness: 5.03
Service: 10
Location: 7
Room Quality: 6.04
Amenities: 6.99
Value for Money: 8.02
Food and Beverage: 3.98
Overall Experience: 6.53
J
Jessica • solo_traveller • us
10
2026-09-16 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-16 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-16 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-16 • via Nuitee
B
Brandon • couple • us
10
2026-09-15 • via Nuitee
B
Brooks • solo_traveller • us
4
Expected Better
Cons:

I had to be moved 2 times..... first room no linen on the bed the pillows were yellow..... second room TV and phone didn't work, I tried to call the front desk only to find out the phone doesn't work, no remote i had to go downstairs to get one then found out the TV work which means I had to go back downstairs, and got moved to another room, the shower and sink were dirty and I just cleaned them myself. Not too mention the guest that lived there all gathered together in front of the building just outside the door

2026-09-13 • via Nuitee
B
Brittain • solo_traveller • us
10
Great people with great conversations
Pros:

Everything

Cons:

Nothing

2026-09-13 • via Nuitee
K
Karsha • solo_traveller • us
8
Stay was overall good. They price could of been better.
Pros:

The staff was nice and helpful.

Cons:

Cleaning could be better. Breakfast was minimal effort and could have at least added fresh fruit.

2026-09-10 • via Nuitee
W
Wyman • solo_traveller • us
1
Cons:

Every night constant noise from the unit above me and beside me and the television was so dark that I couldn't see the screen I requested a new television and never got one. Every time I ask to speak to a manager the answer was always there's not one available.

2026-09-04 • via Nuitee
E
Eric • solo_traveller • us
10
2026-09-01 • via Nuitee
E
Eric • solo_traveller • us
10
2026-09-01 • via Nuitee
W
Wells • solo_traveller • us
10
Quiet time
Pros:

Close to shops and the mall

2026-09-01 • via Nuitee
W
Wells • solo_traveller • us
10
2026-09-01 • via Nuitee
W
Wells • solo_traveller • us
10
2026-08-27 • via Nuitee
W
Wells • solo_traveller • us
10
2026-08-27 • via Nuitee
W
Wells • solo_traveller • us
10
2026-08-27 • via Nuitee
W
Wells • solo_traveller • us
10
2026-08-27 • via Nuitee
L
Latsha • couple • us
2
2026-08-21 • via Nuitee
W
Wells • solo_traveller • us
10
2026-08-20 • via Nuitee
J
Jessica • solo_traveller • us
4
Good staff
Pros:

Staff

Cons:

No dish in the room

2026-08-10 • via Nuitee