Holiday Inn Conference Centre Edmonton South by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (499 reviews)
4485 Gateway Boulevard Northwest , Edmonton , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds (some mentions)
Good breakfast / attached restaurant
Clean / comfy rooms (many mentions)
Pool and coffee machine
Cons:
Dirty/worn carpets and furnishings
A/C not working / hot rooms
Restaurant service slow / understaffed
Booking/room assignment issues (sofa bed problem)
Outdoor area cleanliness (cigarette butts, benches)
Hot tub out of service

Categories

Cleanliness
6
Mixed mentions: several reviewers praised cleanliness while others reported dirty carpets, long hair, worn sofa and unpleasant smells, justifying a below-average score.
Service
8.5
Staff frequently described as friendly and helpful; some comments note excellent customer service, though restaurant staff appeared overwhelmed at times.
Location
9
Consistently praised across reviews for convenience and access around the city; repeatedly listed as a key positive.
Room Quality
6.5
Mixed room experiences: some found beds and bedrooms comfy, others reported bad beds, worn carpet/sofa, hot rooms and A/C issues.
Amenities
7.5
Good on-site amenities cited (pool, coffee machine, attached restaurant), though hot tub was reported out of service and some outdoor areas need upkeep.
Value for Money
6.5
Varied views: some guests found it good value while others called it overpriced and outdated; booking/room assignment issues also impacted perceived value.
Food and Beverage
8
Breakfast repeatedly praised as fabulous/great; the attached restaurant is convenient though service speed and staffing were criticized in places.
Overall Experience
8
Generally positive overall: convenient location, friendly staff and good breakfast balance issues like cleanliness, room problems and occasional service gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Amenities

Featuring an indoor saltwater pool and hot tub, the Holiday Inn Conference Centre Edmonton South offers a relaxing stay just a short drive from West Edmonton Mall. Enjoy the comfort of air-conditioned rooms with a flat-screen TV, mini refrigerator, and coffee machine.

Delicious Dining Options

Savor a meal at one of the two on-site restaurants, including Fionn MacCool's Irish pub and ABC Country Restaurant.

Convenient Location

Explore nearby attractions like Whyte Avenue and the University of Alberta, all within a few kilometers from the hotel. With free WiFi, a business center, and a fitness center, this hotel caters to both leisure and business travelers. Book now for a memorable stay at Holiday Inn Conference Centre Edmonton South.

Important information:

Interconnecting or pet-friendly rooms are available upon request. Additional charges may apply. Please contact the hotel for more information, using the contact details found on the booking confirmation.

Pool is not operationalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

7.5
Based on 499 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8
A
Anil • family_with_children • ca
9
Good location and comfy beds and pillows
Pros:

Location + comfy beds

Cons:

Could have more food for the breakfast

2026-10-30 • via Nuitee
O
ouendéno • family_with_children • ca
10
2026-10-28 • via Nuitee
H
Hee J • solo_traveller • ca
7
2026-10-28 • via Nuitee
J
Junaid • solo_traveller • ca
8
2026-10-28 • via Nuitee
P
Pstricia • couple • ca
8
It waa convenient n comfortable
Pros:

The food was good

Cons:

Train passing by

2026-10-27 • via Nuitee
I
Ifeanyi • solo_traveller • ca
10
Pros:

The building was so beautiful and organized, I think the management is very good compare to some few places I have stayed. Thank you for your service

Cons:

I like everything

2026-10-26 • via Nuitee
I
Isaac • family_with_children • ca
8
Good
Pros:

Location and friendly staff

Cons:

A bit of dust, my family are asthmatic, and they were a bit skeptical.

2026-10-26 • via Nuitee
O
ouendéno • family_with_children • ca
10
2026-10-26 • via Nuitee
J
Jeffery • family_with_children • ca
10
Great location for access around the city
Pros:

Pool and location

Cons:

The Alberta Seperatists that were at the hotel

2026-10-22 • via Nuitee
B
Brent • solo_traveller • ca
8
2026-10-20 • via Nuitee
C
Christian • solo_traveller • ca
10
2026-10-19 • via Nuitee
X
Xinyi • solo_traveller • ca
8
2026-10-16 • via Nuitee
R
RGS • extended_group • gb
8
2026-10-11 • via Nuitee
B
Barry • couple • ca
10
Great service and stay!
Pros:

Very clean

Cons:

Nothing, all was good

2026-10-09 • via Nuitee
S
Stuart • family_with_children • ca
10
2026-10-08 • via Nuitee
I
Inna • couple • br
8
Pros:

Breakfast served in the restaurante was great.
Clean and comfy bedroom.
Staff is very friendly as well.
Would stay in there again.

Cons:

Everything was great.

2026-09-19 • via Nuitee
O
Ouellette • couple • ca
10
It done what was needed for us in our time in Edmonton
Pros:

The property is handy to stores and restaurants either in the hotel or surroundings. Didn’t have to go very far for anything

Cons:

The hot tub was not working at the time of the stay which I was looking forward to it but we had the pool to ourselves which was very nice

2026-09-16 • via Nuitee
M
Michael • solo_traveller • ca
10
2026-09-14 • via Nuitee
S
Sherry • solo_traveller • ca
10
Pros:

Friendly staff, thank you

Cons:

Nothing

2026-09-04 • via Nuitee
S
sivagar • solo_traveller • ca
8
Pros:

Good place to stay.

2026-09-04 • via Nuitee