Wingate by Wyndham Memphis East

Hotels
•
Wingate by Wyndham
6.8 (1362 reviews)
6069 Macon Cove , Memphis , US
+1 901-381-0044

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location / close to stores
Comfortable beds / good value for some guests
Breakfast buffet liked by several guests
Pet-friendly policy
Cons:
Pest issues: roaches and bed bugs reported multiple times
Serious cleanliness problems (urine smell, blood, unclean fridges)
Room malfunctions: AC, running toilets, shower problems, smoke alarm
Dining/breakfast issues (bugs in dining area, missing items like waffles)
Accessibility/room layout problems (very high beds, doors/locks broken)

Categories

Cleanliness
2.8
Multiple reports of roaches, bed bugs, urine smell, blood and general unsanitary conditions in rooms and dining area — significant cleanliness problems.
Service
9.6
Staff repeatedly described as friendly, helpful and responsive (including refunds); some service lapses around room allocation but overall staff positively noted.
Location
8.6
Several mentions of convenient proximity to stores and destinations; a few notes about a dark or somewhat rundown parking area but generally a strong location.
Room Quality
4.2
Frequent room issues: malfunctioning AC, running toilets, shower problems, high beds, smell of pet urine, broken doors/alarms and reports of pests — room quality is poor.
Amenities
7
Breakfast buffet was liked by some and pet policy noted as a positive; issues with dining-area cleanliness and some broken/limited amenities (restroom lock, TV remote).
Value for Money
7.5
Mixed but leaning positive — a number of guests called it good value despite problems; some guests requested refunds after severe issues.
Food and Beverage
6
Breakfast buffet appreciated by some but missing items (waffles) and reports of bugs/roaches in the dining area lowered food & beverage sentiment.
Overall Experience
8.7
Overall impressions are mixed: many praise staff, location and comfortable beds, while severe cleanliness and room faults created very negative stays for others; net sentiment weighted by positive service/location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just a short drive from Memphis city center and Graceland, Wingate by Wyndham Memphis East offers easy access to top attractions.

Deluxe Amenities
Enjoy a complimentary hot breakfast, free WiFi, and in-room conveniences like a flat-screen TV, refrigerator, and microwave.

Meeting Facilities and More
Host your events with ease at our on-site meeting facilities, take advantage of free parking, and explore nearby attractions like Libertyland and Audubon Park.

Ready to experience comfort and convenience at Wingate by Wyndham Memphis East? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

6.8
Based on 1362 reviews
Cleanliness: 2.8
Service: 9.6
Location: 8.6
Room Quality: 4.2
Amenities: 7
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 8.7
R
Ronald • couple • us
9
Cons:

Only things I would like improved is the pillows too soft and not having waffles included in breakfast.

2026-10-23 • via Nuitee
P
Piyush • couple • us
9
2026-10-19 • via Nuitee
K
Katilya • extended_group • us
1
2026-10-19 • via Nuitee
J
Jose Alexander • couple • us
4
2026-10-18 • via Nuitee
C
Chris • solo_traveller • us
10
2026-10-12 • via Nuitee
R
Rose • family_with_children • us
2
poor example of a wingate by wyndham hotel
Pros:

close proximity to everything

Cons:

I did not getting connecting rooms even though my kods are all under 5 years old and I was not accommodated or given a discount when they had to give me a room that the door was broke due to those being the only rooms available that were across from each other

2026-10-12 • via Nuitee
N
Necchole • solo_traveller • us
8
They were very convenient in my time of inconvemience
Pros:

I liked the breakfast buffet in the morning. It was close to where I needed to be. Staff was friendly and answered all of my questions.

Cons:

Needed more food places around.
The room smelled of dog urine, maybe use a hard wood instead of carpet for pet rooms.

2026-10-09 • via Nuitee
S
Stuart • couple • us
10
2026-10-08 • via Nuitee
L
Lib • solo_traveller • us
10
2026-09-15 • via Nuitee
D
Donna • couple • us
1
Terrible
Pros:

When we 1st checked into 313 the bathroom was nasty seems to be blood on toilet & drinks left in the fridge. Agree to let them clean it while we were out came back to bug crawling up the wall. She moved us to 229, she said if anything is wrong with room we can’t move again.upon getting ready for bed we noticed the smoke alarm keeps beeping, sink stopped up

Cons:

With all that happened nothing

2026-09-06 • via Nuitee
K
Kirsten • solo_traveller • us
10
2026-08-23 • via Nuitee
T
Talyor • couple • us
3
2026-08-15 • via Nuitee
W
Waskom • solo_traveller • us
8
2026-08-11 • via Nuitee
T
Tasha • couple • us
7
2026-08-08 • via Nuitee
K
Karen • family_with_children • us
6
Pros:

Pet policy

Cons:

Dark, location

2026-08-08 • via Nuitee
J
Jennifer • family_with_children • us
3
Pros:

Staff was incredibly friendly and helpful

Cons:

Bugs around the breakfast area. Our AC wasn’t working. Our toilet ran all night and made the most awful sounds, plus the bathroom door would not close all the way. The beds were really high making it hard for my elderly mother and my toddler to climb in and out of. Our remote only controlled the tv power and volume. The only way to change the channel was to use the box itself. The women’s rest room in the lobby didn’t lock (there was a notice of this on the door at least).

2026-08-05 • via Nuitee
T
T-Natasha • solo_traveller • us
6
Pros:

Good for the value, beds where comfortable.

Cons:

Bathroom and room could use repairs had toilet paper shoved up in a hole in the ceiling.

2026-08-04 • via Nuitee
E
Efrain • couple • us
10
2026-08-03 • via Nuitee
T
Toni • solo_traveller • us
1
Staff nice facilities lacking
Pros:

We left and are requesting a refund. Looked clean when u first walk in

Cons:

Had bed bugs abd roaches in all 3 rooms that were rented. And moved to another room and still has bed bugs. We left. Requesting a refund. Hotel called and has refunded to Booking.com. we need refunded now.

2026-08-02 • via Nuitee
K
Kimberly • solo_traveller • us
10
I slept great except for the dripping sink which I turned in for them to fix.
Pros:

It was easy to get too

Cons:

Kinda of a rundown area for car parking

2026-07-25 • via Nuitee