Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Rude service experience reported

Categories

Cleanliness
6.65
Multiple reports of insect presence and cleanliness issues.
Service
8.65
Staff praised for helpfulness but with mentions of a specific rude receptionist.
Location
9.15
Convenient and excellent location for exploring Florence.
Room Quality
7.65
Generally comfortable rooms but with some issues reported (e.g., small bathrooms).
Amenities
7.65
Basic amenities noted, some guests desire enhancements.
Value for Money
8.15
Good value for central location and room comfort.
Food and Beverage
7.15
Breakfast options were limited and not varied.
Overall Experience
8.15
Guests generally enjoyed their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:31

Property Description

Historic Elegance: Hotel Martelli, a former residence of Florentine nobles, exudes timeless charm and sophistication. The grand building is just steps away from iconic landmarks like the Cathedral and Santa Maria Novella Train Station.

Luxurious Accommodations: Indulge in air-conditioned rooms adorned with satellite TV, a minibar, and some with exquisite furniture and frescoed ceilings. The perfect blend of modern comfort and classic style awaits you.

Cultural Heritage: Immerse yourself in the rich history of Hotel Martelli as you explore communal areas adorned with original frescoes and antique furnishings. Start your day with a delightful continental breakfast amidst this historical ambiance.

Experience the allure of Hotel Martelli and book your stay today to bask in luxury and history seamlessly intertwined.

Important information:

Please note that a charge of EUR 1 applies each time guests need to take the car out of the parking spot.

For non-refundable and prepaid rates, guests are required to show the credit card used for the payment upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.9
Based on 4485 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
B
Bogdan • couple • pl
8
2026-09-19 • via Nuitee
G
Grigorii • solo_traveller • it
10
2026-09-19 • via Nuitee
E
Edgardo • solo_traveller • ar
10
2026-09-19 • via Nuitee
T
Tomasz • solo_traveller • pl
8
Pros:

Bardzo wygodne łóżka i wystrój pokoju. Lokalizacja bardzo dobra.

Cons:

Spuszczanie wody w wc robi hałas. Uciążliwy w nocy. Śniadania mogłyby byc nieco lepsze.

2026-09-19 • via Nuitee
A
Alexander • couple • il
3
2026-09-19 • via Nuitee
A
Aini • couple • fi
8
Pros:

Location in the main streets near train station, rooms are oldish.

2026-09-19 • via Nuitee
G
Goncagül • couple • tr
8
2026-09-19 • via Nuitee
A
Andrea • solo_traveller • it
10
Pros:

Hotel in pieno centro, molto pulito ! Staff gentilissimo. Grazie ...

2026-09-18 • via Nuitee
R
Randy • couple • ca
9
It was fantastic
2026-09-18 • via Nuitee
L
Leif • solo_traveller • se
7
2026-09-18 • via Nuitee
O
olivia patricia g • family_with_children • mx
8
Agradebla
Pros:

Ubicación muy adecuada para los traslados a sitios de interés.

Cons:

El hotel no ofrece habitaciones con tres camas individuales. Cuando se trata de una estancia para tres adultos sin relación de pareja, es muy incómodo.

2026-09-18 • via Nuitee
P
Peter • solo_traveller • se
8
Pros:

Det var utmärkt. Enkelt men motsvarade priset. Läget för oss var perfekt. Trevlig personal.

2026-09-18 • via Nuitee
K
Kristine • couple • fr
10
Tout était parfait
2026-09-17 • via Nuitee
N
Noemy • family_with_children • cr
9
2026-09-16 • via Nuitee
M
Mario • couple • au
7
Pros:

Place was fine but expensive.
Staff at reception cold and matter of fact.

Cons:

Lack of genuine hospitality in the staff.

2026-09-16 • via Nuitee
A
Anderson Gavron • solo_traveller • br
10
Pros:

Localização, café da manhã, a atmosfera do hotel com cara de antigo palácio.

2026-09-16 • via Nuitee
G
Grigorii • solo_traveller • it
10
2026-09-16 • via Nuitee
G
Gustavo • couple • br
9
Bom hotel boa localizacao
Pros:

Boa localizaçao, funcionarios atenciosos, hotel charmoso com obras de arte.

Cons:

Cama de casal sao duas camas juntas, dá para sentir o espaco no meio, poderia ser mais confortavel

2026-09-15 • via Nuitee
B
Birgit • solo_traveller • no
9
2026-09-15 • via Nuitee
M
MAYRA • family_with_children • mx
7
suficiente para una estancia sencilla
Pros:

muy buena ubicacion habitaciones muy florentinas,

Cons:

el baño pequeño pero eso es debido a que son habitaciones antiguas, los elevadores muy pequeños, el desayuno muy sencillo, demasiado sencillo diria yo.

2026-09-15 • via Nuitee