Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location (Darling Harbour/Chinatown/near train)
Friendly, helpful staff
Comfortable, spacious rooms and very comfortable beds
Rooms generally clean and well presented
Good breakfast variety and pleasant restaurant
Cons:
Expensive parking fees (noted AUD 55/night)
Limited on-site food/room-service options and some poor items (hash browns)
Rooms not fully soundproof — corridor and street noise reported
Occasional service/billing issues (breakfast charged/not included) and isolated cleanliness lapses (smudged bathroom glass)
Slow lifts at peak times

Categories

Cleanliness
8.7
Rooms frequently described as clean and well presented, though isolated issues noted (smudged bathroom glass on checkout). Overall generally positive cleanliness.
Service
9
Staff repeatedly described as friendly and helpful; multiple comments praising front desk and overall helpfulness, with a small number of service problems (billing/breakfast confusion).
Location
9.5
Consistently praised as an excellent, central location near Darling Harbour, Chinatown, shops and train station; a major strength in reviews.
Room Quality
8.2
Rooms described as comfortable, spacious and well designed with very comfortable beds, but some negatives around soundproofing (corridor/street noise) and occasional room readiness issues.
Amenities
7.6
Mixed feedback: convenient facilities and easy parking noted, but slow lifts, expensive parking fees and limited on-site food options were mentioned.
Value for Money
7.8
Many guests felt the hotel offers good value and affordability, but there are notable complaints about extra charges (parking, breakfast confusion) that lowered perceived value for some.
Food and Beverage
7.5
Breakfast variety and restaurant received praise, but specific criticisms included overcooked hash browns, odd room-service choices and a desire for more options.
Overall Experience
8.9
Most guests enjoyed their stay and would return; overall positive experience with location and staff frequently highlighted as reasons to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Stylish Accommodations with Stunning Views

Novotel Sydney Darling Square offers 230 refurbished rooms with picturesque Darling Harbour views. Each room features a minibar, flat-screen TV, and access to popular streaming services. Guests can choose between views of the serene Chinese Gardens or vibrant Chinatown.

Top-Notch Facilities

The hotel boasts a fully equipped fitness centre and a heated indoor pool, perfect for relaxation and staying active during your stay. Indulge in a delicious meal or refreshing drink at the Pumphouse Bar & Restaurant, or kickstart your day with breakfast at Pier St. Kitchen.

Convenient Location

Located just a short walk from Town Hall Station and the bustling Sydney CBD, Novotel Sydney Darling Square provides easy access to iconic landmarks like the Sydney Opera House and Sydney Harbour Bridge. With Sydney Airport a mere 15 minutes' drive away, your journey is made seamless.

Book your stay at Novotel Sydney Darling Square now for a memorable Sydney experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 2792 reviews
Cleanliness: 8.7
Service: 9
Location: 9.5
Room Quality: 8.2
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 7.5
Overall Experience: 8.9
G
Gaye • couple • au
8
Enjoyed our stay would stay here again
Pros:

The property was in a perfect central position . The staff were friendly and helpful . The room was clean . Wide range of food options available in area

Cons:

Would have liked a packet of biscuits with our tea in a place of this level and cost
Rooms not very sound proof with corridor noise and street noise both impacting late at night

2026-10-31 • via Nuitee
C
Carlos • solo_traveller • cl
9
Pros:

Ubicación

Cons:

Tienen oportunidad con la carta de comida y bebidas

2026-10-29 • via Nuitee
T
Teameister • family_with_children • au
8
2026-10-27 • via Nuitee
S
Sara • couple • au
8
Excellent if you have an event close by
Pros:

Access and convenience of where it’s located means it’s super close to Darling Harbour, china town, Haymarket, ample shops and walking distance of train station. It’s a quiet property. I liked the room, ample space and overall the design and layout of the hotel and welcoming.

Cons:

The only thing I didn’t like was my bathroom glass door (shaded black) was not cleaned properly on check out from previous guests. Hand prints, smudge marks and cream or something on the glass.

2026-10-27 • via Nuitee
T
Tan Tai • family_with_children • au
10
2026-10-26 • via Nuitee
B
Brighid • solo_traveller • au
10
Great location and very comfortable room
Pros:

Really lovely stay

Cons:

Great location and very comfortable room

2026-10-22 • via Nuitee
H
Hayhow • couple • au
10
2026-10-22 • via Nuitee
A
amit • extended_group • in
10
Pros:

Comfortable stay and nice location.

2026-10-20 • via Nuitee
S
Sharon • couple • au
1
Room was not ready and would not be ready before needed to go to the show.
Pros:

Close proximity to the things I wanted to access

Cons:

I believe I had paid for breakfast only to be told it was not included when I paid excess amount for the room only $598.00 never again. Will be letting all my friends know of the rip off.

2026-10-19 • via Nuitee
P
Paramatta • family_with_children • au
10
Pros:

Everything

2026-10-19 • via Nuitee
M
Malgorzata • family_with_children • pl
9
Pros:

A beautiful hotel in an excellent location right at Darling Harbour, within walking distance of Sydney’s major attractions. The staff were extremely friendly and helpful, and the breakfast was delicious, with a great variety of options.

We really enjoyed our stay and would definitely book this hotel again on our next visit to Sydney. Highly recommended!

2026-10-17 • via Nuitee
S
Sachin Kumar • family_with_children • in
10
2026-10-16 • via Nuitee
Y
yoland • couple • fr
8
Cons:

Prix exorbitant du parking à 55 AUD par nuit

2026-10-14 • via Nuitee
L
Lynda • solo_traveller • au
10
Beautiful, affordable, comfortable stay. Great location
Pros:

Everything! Location excellent, staff very helpful.

2026-10-13 • via Nuitee
G
Glenn • extended_group • au
9
Great experience and will stay there again
Pros:

The location was ideal for our activities

Cons:

The property was clean, well presented and the staff were great

2026-10-12 • via Nuitee
H
Hannah • couple • au
8
Pros:

Great location, so close to so much! Rooms were comfortable and a good size. Staff were lovely. Lifts take a while to get up/down so just be mindful of those if you are in a rush!

Cons:

Wasn’t too impressed with the food options available. For instance, the room service menu was a bit odd (didn’t have a just a plain beef burger). Also, the hash browns at breakfast were TERRIBLE. They were overcooked, and didn’t have any potato in them. The restaurant was lovely though, I think it just perhaps needs to be a bit bigger with more options.

2026-10-12 • via Nuitee
L
Lori • couple • au
9
2026-10-11 • via Nuitee
P
Peng • extended_group • au
10
2026-10-11 • via Nuitee
R
Rochelle • family_with_children • au
9
2026-10-11 • via Nuitee
P
Patricia • family_with_children • au
5
2026-10-11 • via Nuitee