The Richmond Hotel - Adelaide

Hotels
8 (2441 reviews)
128 Rundle Mall , Adelaide , AU
+61 8 8215 4444

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.83
Several guests reported dirty carpets and stains on floors.
Service
7.8
Issues with staff availability and responsiveness encountered, indicating room for improvement.
Location
9.34
Consistently praised across reviews for being conveniently located.
Room Quality
7.29
Mixed feedback; some rooms are spacious while others have old furniture and amenities.
Amenities
7.82
Outdoor space well appreciated, but some amenities lacked availability.
Value for Money
8.78
Generally considered good value due to location and room space.
Food and Beverage
7.83
Food quality noted to be good, but limited service reported.
Overall Experience
8.3
While there were complaints, positives about location and value persisted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:42

Property Description

Stylish Accommodations
Hotel Richmond, located in the heart of Rundle Mall, offers modern rooms and suites in a beautifully restored 1920's building. The spacious, air-conditioned rooms feature designer décor with luxurious touches like natural timber and imported fabrics.

First Restaurant, Bar, and Lounge
Indulge in a dining experience like no other at First Restaurant, Bar, and Lounge. Situated on the first floor, this stylish establishment boasts a marble bar, intimate lounge areas, and a balcony for contemporary dining or evening drinks. Open for lunch 5 days a week and dinner 2 days a week, it's the perfect spot to unwind.

Prime Location
Conveniently located near Rundle Park and Victoria Square, Hotel Richmond is within walking distance to key attractions and public transportation stops, making it an ideal choice for both leisure and business travelers.

Ready to experience luxury in the heart of Adelaide? Book your stay at Hotel Richmond today!

Important information:

Please note that this property requires a pre-authorisation of AUD $50 per night to be taken on the day of check-in to cover any incidental charges incurred during your stay. This amount will be released back to your account upon checking-out, less any applicable incidental charges.

Complimentary parking is located at Wilsons Parking - Adelaide Central Car Park (215-225 North Terrace, Adelaide, SA 5000). Please proceed to park your vehicle in an un-reserved bay and collect a ticket. You will need to see reception during your stay during to collectPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Location

Guest Reviews

8
Based on 2441 reviews
Cleanliness: 6.83
Service: 7.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.3
C
carol • family_with_children • nz
6
Pros:

Bed very comfortable and lovely clean sheets

Cons:

Shower had black mould. Very noisey as construction next door. No plates or utensils.

2026-10-31 • via Nuitee
S
Stephen D • couple • au
8
Good place to stay for short trip to Adelaide
Pros:

Excellent location on the Mall, but you will need to walk a little bit if you catch a ride-share.

Room was nice and large -- old style but comfortable. Nice bathroom - real old marble in great condition.

2026-10-31 • via Nuitee
A
andrew • solo_traveller • au
8
Great value,location
Pros:

Location Room size Very comfortable bed

Cons:

Breakfast not until 9am
Way to late to be worthwhile

2026-10-29 • via Nuitee
T
Tim • family_with_children • nz
3
Pros:

Location. On Rundle Mall

Cons:

Room smelled like smoke until the air conditioning had been running for over an hour.
"Executive Suite" was very dated and run down, particularly the bathroom

2026-10-28 • via Nuitee
A
Anthony W • solo_traveller • au
10
Pros:

The staff are a pleasure to talk to, so friendly and helpful. We've had the family room on many occasions and found it comfortable with everything we need. Bathroom is spacious, shower has good pressure, even has dispensers for shampoo, conditioner and body wash.
Parking is at Wilson's directly behind the Richmond, access is via arcade and elevator. Bring you ticket into reception to validate during your stay.

Cons:

This has nothing to do with the Richmond hotel.
Our car got broken into, smashed window, damaged door, They stole 4 pairs of expensive sunglasses and a battery jump starter. Not a good end to our holiday. Wilson's parking probably isn't the most secure. They should have roaming security.

2026-10-28 • via Nuitee
S
Susan • family_with_children • au
10
In the heart of Adelaide
Pros:

I have stayed at The Richmond before. It is conveniently located in the middle of Rundle Mall and very convenient for easy walking access to shops, trams and event centres. I needed a late check-in and the process was easy. Staff are friendly and helpful. I will definitely be back again.

Cons:

There was some construction going on right beside my room. It woke me up early and was noisy all day until quite late.

2026-10-27 • via Nuitee
P
Paddy • solo_traveller • au
8
Pros:

Good location and huge room. It’s got everything you could need just a little dingy but overall good.

2026-10-27 • via Nuitee
F
Finola • family_with_children • au
8
Convenient but noisy location.
Pros:

Convenient location

Cons:

noise from construction site next door

2026-10-25 • via Nuitee
G
Gayle • solo_traveller • au
6
Beds comfy good location nothing like photos on booking
Pros:

Beds comfy good central location

Cons:

Restaurant not open didn’t do breakfast until 9am. No enough light in bathroom

2026-10-24 • via Nuitee
L
Laurel • solo_traveller • au
1
Pros:

We had to leave and find other accommodation immediately after stepping into the lift and seeing dried blood on the floor. Your promo pics were photos hopped. I want my money back, immediately. We could not stay in such a dodgy place.

Cons:

Everything.

2026-10-24 • via Nuitee
K
Kate Robyn • couple • au
5
Unclean, but good location
Pros:

Great location in the middle of Rundle mall

Cons:

I am unsure the bathroom has been cleaned this entire year. Dark mould, orange scum, residue on the shower, unidentifiable liquid marks on the vanity and tiles.
The toilet brush holder was full of… “debris” and water, which was rusting out the bottom.

The two single beds that had been pushed together were different heights and the springs coming out of them seriously affected our sleep and our backs

2026-10-24 • via Nuitee
S
Suzanne • family_with_children • nz
6
You get what you pay for.
Pros:

Location. Bed was comfortable but small.

Cons:

Hotel is old and in need of renovation. Couches uncomfortable. Furnishings very old. Restaurant and bar not open during our stay. Windows all face directly into other rooms so have to keep the curtains pulled the entire time.

2026-10-22 • via Nuitee
G
Gavin • solo_traveller • nz
9
Pros:

Excellent location right on Rundle mall. While it is a heritage building they've upgraded it well, eg the bed was very comfortable.

Cons:

nothing really. while the interior was a bit worn, it was clean and tidy.

2026-10-22 • via Nuitee
B
Barry Wayne • couple • au
7
What I was expecting. The balcony in the dining area is a bonus.
Pros:

Great location. Older joint with some heritage which we new about. Dining area could do with some "softening" in decor. Some photos, wall rugs etc to absorb some noise. Food was good.

2026-10-21 • via Nuitee
D
Deb • couple • au
2
I’m so sorry to say but we could not wait to leave.
Pros:

Location

Cons:

Lots of Mould in shower, bed was so uncomfortable, pillows so uncomfortable

2026-10-21 • via Nuitee
D
Dianne • couple • au
8
Fantastic walking distance to everything
Pros:

Location

Cons:

Nothing

2026-10-21 • via Nuitee
R
Rose • couple • au
9
Beautiful old hotel in a great location.
Pros:

The location is unbeatable. Staff were very friendly on check-in. Free parking nearby is a huge convenience.

Cons:

It’s starting to show it to age a little, but I still love this place.

2026-10-21 • via Nuitee
M
Maria • family_with_children • au
9
Worth the stay
Pros:

Location, convenience and accessibility. It's in the heart of the shopping hub and walkable to most tourist areas. Free parking was a big plus.

Cons:

Cleanliness (carpet, not well vacuumed) and fridge was left opened with food from previous occupant. Otherwise, bed and toilet were clean and AC's working.

2026-10-21 • via Nuitee
T
Tracy • couple • au
6
Short
Pros:

The location is fabulous.

Cons:

There’s no one at the desk in the evening and night. Our flight got in about 930m so we had to ring a number. We saw there was one single and one double which was great but the single landed up being an uncomfortable couch with no sheets - unmade. Pity.

2026-10-20 • via Nuitee
B
Bradley • family_with_children • au
10
2026-10-20 • via Nuitee