Hilton Buenos Aires

Hotels
•
Hilton Hotels & Resorts
9 (2993 reviews)
Macacha Guemes 351 , Buenos Aires , AR
+54 11 4891-0000

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious, very clean rooms
Extremely comfortable beds and pillows
Excellent, personalized staff service (named staff praised)
Prime Puerto Madero location near restaurants
Good public spaces: lounge, bar, meeting rooms
Well-appointed interior design
Cons:
Missing some 5-star in-room amenities (robes, slippers, body lotion)
Pool not climatized/closed; amenity limitations
Occasional checkout delays/understaffing
In-room issues reported: phone not working, minibar empty, no hairdryer
Mixed breakfast experience (some say spectacular, others disorganized)
Some family rooms reported as small for four guests

Categories

Cleanliness
9.1
Multiple reviews specifically praise very clean rooms and bathrooms; housekeeping described positively and rooms noted as 'muy limpia'.
Service
9.3
Generally excellent, with repeated mentions of personalized, well-trained staff (named staff like Claudio and Mariano praised); isolated negatives include slow check-out and a few comments about poor concierge service.
Location
9.3
Consistently praised for its Puerto Madero location and proximity to restaurants/attractions; a few guests noted it can feel a bit distant from some city attractions on foot.
Room Quality
9.4
Rooms described as spacious, well appointed, excellent interior design and very comfortable beds and pillows; one report notes a family room layout was tight for four.
Amenities
8.2
Good public amenities (lounge, bar, meeting rooms, restaurant) but several mentions of missing 5-star touches: no bathrobes/slippers/body lotion, pool not climatized/closed, minibar empty, in-room phone issues and occasional missing hairdryer.
Value for Money
8.6
Many guests felt the stay was excellent and worth it, but a few explicitly said the experience did not meet 5-star expectations (e.g., 'Pague 5 estrellas y me dieron 3'), lowering perceived value for some.
Food and Beverage
8.8
Breakfast is frequently described as spectacular, and restaurants are generally good; however there are notes about disorganized breakfast service, limited light/snack options at night, and occasional boxed orange juice.
Overall Experience
9.3
Overall very positive sentiment: many 'excellent stay' comments and intent to return; a minority of service/amenity lapses are noted but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodations with Stunning Views
Located in the upscale Puerto Madero district, Hilton Buenos Aires offers plush rooms with picturesque views of the city and river. The hotel's iconic glass atrium lobby sets the tone for a sophisticated stay.

Top-Notch Amenities for Ultimate Relaxation
Guests can unwind at the spa, stay active at the fitness centre, or take a dip in the rooftop pool. Executive rooms provide access to the exclusive Executive Lounge for added comfort and convenience.

Culinary Delights and Convenient Dining Options
Indulge in a culinary journey with three distinct dining experiences. From international cuisine at El Faro Restaurant to cocktails at Alberto's Lobby bar and quick bites at Croutons grab and go, there's something to satisfy every palate.

Book your stay at Hilton Buenos Aires for a truly unforgettable experience!

Important information:

Children of all ages must show photo ID and be with one of their parents at the check in.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that for non Argentinian residents, a local tax Visit Buenos Aires" of 1.50 USDGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Guest Reviews

9
Based on 2993 reviews
Cleanliness: 9.1
Service: 9.3
Location: 9.3
Room Quality: 9.4
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 9.3
M
Micaela • couple • ar
9
Pros:

La habitación espaciosa, muy limpia. La vista increíble. No se filtraba ningún sonido fuera de la habitación. Buen sistema de calefacción y aire acondicionado. Muy linda ambientación e interiorismo. La cama y las almohadas espectaculares, hiper cómodas.

Cons:

Me pareció que el hotel no estaba a la altura de un hotel 5 estrellas. En primera medida no nos dejaron dejar efectivo de garantía, nos dijeron que solo podíamos tener tarjeta de crédito (muy inusual ya que en muchos hoteles sí te aceptan efectivo o tienen otras alternativas) de no tenerla no podríamos habernos hospedado. Nadie nos explicó las instalaciones del hotel ni donde estaban (piso del gimnasio, piscina... etc). El teléfono de la habitación no funcionaba. No había batas, pantuflas, crema para el cuerpo (en hoteles 5 estrellas siempre hay). Siendo el Hilton de Puerto Madero esperaba que el jugo de naranja no sea el de cartón.
También me pareció mal organizado que haya solo 1 persona para hacer el check out cuando había un evento en el hotel con muchas personas, entonces se acumulaba mucha gente queriendo hacer el check out.

2026-10-29 • via Nuitee
W
Wrobbel • couple • cl
10
Pros:

El hotel

2026-10-29 • via Nuitee
O
Osmar • solo_traveller • br
9
2026-10-29 • via Nuitee
F
FERNANDO • extended_group • ar
10
Pros:

Todo excelente. Atención. Instalaciones. Limpieza. El lugar!!!!

Cons:

Nada

2026-10-26 • via Nuitee
G
Giu • family_with_children • br
8
2026-10-25 • via Nuitee
R
RAPHAEL • family_with_children • br
9
Confortável estadia em Puerto Madero
Pros:

Do quarto, do banheiro, do andar lounge, onde os funcionários foram muito bons, especialmente o Cláudio que foi muito atencioso com a gente!

Cons:

A localização é boa para quem curte ficar em Puerto Madero, mas achei meio distante das outras atrações da cidade. Andar dali até o centro não é tão longe, mas meio cansativo. Os restaurantes são bons, mas não têm muitas opções de sanduíches, snacks e de coisas leves para se comer à noite.

2026-10-23 • via Nuitee
R
Ramiro • couple • uy
9
Excelente la atención personalizada del personal, lo que demuestra la alta capacitación y la fidelización del personal
Pros:

Excelente

2026-10-23 • via Nuitee
D
Daniel • family_with_children • uy
10
2026-10-22 • via Nuitee
M
MARIA • extended_group • us
10
2026-10-22 • via Nuitee
A
Ana • couple • cr
10
Execlente elección
Pros:

La ubicación y la cerca mía a restaurantes . La habitación muy linda amplia , excelente servicio y atención

2026-10-22 • via Nuitee
T
Talita Regina • family_with_children • br
9
2026-10-22 • via Nuitee
D
Dragana • extended_group • ae
9
2026-10-21 • via Nuitee
B
Bruno • couple • us
10
2026-10-21 • via Nuitee
J
Jean • family_with_children • pe
7
2026-10-21 • via Nuitee
S
Sisak • family_with_children • am
9
2026-10-21 • via Nuitee
C
Clarisse • family_with_children • br
10
Otima
Pros:

Tudo

Cons:

Nada

2026-10-21 • via Nuitee
R
Raul • extended_group • pe
10
Pros:

Todo en general

Cons:

.

2026-10-21 • via Nuitee
R
Ricardo • family_with_children • br
9
Pros:

Completo e bem servido

2026-10-20 • via Nuitee
L
Leonardo • extended_group • br
10
Pros:

Tudo

Cons:

Nada

2026-10-19 • via Nuitee
N
NIKOLAOS • family_with_children • ae
9
Pros:

THE BUILDING AND THE DESIGN

Cons:

POOR BREAKFAST AND POOR CONCIERGE SERVICE

2026-10-19 • via Nuitee