Kensington Gardens Hotel

Hotels
8.2 (2380 reviews)
9 Kensington Gardens Square , London , GB
+44 20 7243 7600

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Unclean pillows

Categories

Cleanliness
7.7
Some reviews mentioned unclean pillows and hair, affecting cleanliness perception.
Service
9.2
Staff received positive feedback for being welcoming, polite, and helpful.
Location
9.2
Multiple mentions of great location, close to transport and restaurants.
Room Quality
7.7
Rooms noted as small and basic, with issues like firm mattresses.
Amenities
7.2
Basic amenities without luxury features. Check-in process complicated.
Value for Money
7.2
Concerns over pricing for room size and lack of lift suggest limited value.
Food and Beverage
8.7
Positive feedback on breakfast options and cleanliness of dining area.
Overall Experience
8.7
Generally positive experience with notable location and service, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Prime Location in London
Located in the heart of Westminster Borough, Kensington Gardens Hotel offers stunning city views and convenient access to iconic landmarks like Paddington Station, The Serpentine, and Royal Albert Hall.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our rooms featuring modern amenities such as a flat-screen TV, free WiFi, and a private bathroom. Relax in style with plush bed linen and towels provided during your stay.

Near Major Attractions
Explore London effortlessly with key attractions like Portobello Road Market, Lord's Cricket Ground, and Olympia Exhibition Centre just a short distance away. The city centre is also within easy reach, making it the ideal choice for travelers.

Book now for an unforgettable stay at Kensington Gardens Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.2
Based on 2380 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 8.7
Overall Experience: 8.7
R
Roland • solo_traveller • de
8
Top Lage, sauber und gepflegt
Pros:

Lage war top

Cons:

Zimmer etwas klein

2026-09-19 • via Nuitee
Ελισάβετ • extended_group • gr
8
2026-09-19 • via Nuitee
U
Uwe • solo_traveller • ch
7
Cons:

Sehr hellhörig im Haus, kein Aufzug für 3 Stockwerke....

2026-09-19 • via Nuitee
M
Merve • couple • se
8
2026-09-18 • via Nuitee
J
Jo • solo_traveller • be
8
Goed gelegen hotel
Pros:

Fijne locatie, dichtbij Kensinton Gardens en Notting Hill. Metro en straat met supermarkt en goede eetgelegenheden vlakbij. Hotel in authentiek huis, huiselijk gevoel. Mogelijkheid om in zusterhotel te ontbijten

Cons:

Kleine gemeenschappelijke ruimte ( living) was een leuke extra geweest, maar er viel niks tegen.

2026-09-18 • via Nuitee
K
Kjerstin • couple • se
8
Pros:

Perfect location. Very comfortable rooms for this price.

Cons:

No elevator.

2026-09-16 • via Nuitee
T
thais • solo_traveller • es
6
Pros:

La ubicacion es unica! Muy buen barrio, cerca de varías paradas de metro, rtes, cafeterías y supermercados

Cons:

El personal es muy seco y desagradable. Hay que estar preparado y en forma para subir hasta un tercero y cuarto piso con la maleta y sin ascensor ni ayuda de nadie porque la recepción no queda en el mismo establecimiento si no en otro hotel de al lado. La habitación estaba limpia y el baño reformado pero la cama de matrimonio es de 135 y el colchón de muelles del año de María castaña! Y atención a los que vayan en verano porque no hay aire acondicionado! Así que hay que apañarse con un ventilador que te proporcionan!!!! Hay que pensárselo dos veces antes de reservar!!!

2026-09-15 • via Nuitee
A
ANA BELEN • solo_traveller • es
8
Pros:

La limpieza y la ubicacion

Cons:

La habitacionn demasiado pequeña, sin a penas espacio para dejar o abrir maleta

2026-09-14 • via Nuitee
T
Trui • solo_traveller • be
8
Mooie plek, rustige kamer met alle comfort.
Pros:

Het personeel was fantastisch. Mijn rolkoffer ging stuk en ze hielpen me een winkel te zoeken die 's ochtends open was om er een nieuwe te kopen. Ik kon mijn oude koffer achterlaten. In de haast vergat ik het zakje met mijn powerbank en kabeltjes voor devices: de dame aan de receptie ging onmiddellijk de kamer checken en 's anderendaags kwam het op mijn bestemming aan met de post.
Er werd ook onmiddellijk naar een oplossing gezocht voor het feit dat ik mijn koffer niet naar de 2e verdieping kon tillen. Dat deden ze graag voor mij, maar al snel werd me een upgrade aangeboden op het gelijkvloers.

Cons:

Geen lift.

2026-09-13 • via Nuitee
V
Vanda • solo_traveller • pt
10
2026-09-10 • via Nuitee
J
JorgeMar • couple • es
8
Hotel con buena ubicación.
Pros:

Buena ubicación

Cons:

Un montón de escalones para llegar a la habitación.

2026-09-08 • via Nuitee
A
Alba • solo_traveller • es
9
2026-09-07 • via Nuitee
P
Peter • couple • de
9
2026-09-06 • via Nuitee
J
jorge • solo_traveller • es
3
Pros:

La ubicación

Cons:

La accesibilidad. Hay que subir muchos escalones hasta la habitación sin ascensor. La recepción no se encuentra en el hotel, sino en otro al lado y no te avisan

2026-09-06 • via Nuitee
J
Jalisa • extended_group • nl
9
2026-09-05 • via Nuitee
K
kaymarie Smith • solo_traveller • gb
10
Lovely one night bank holiday stay
Pros:

The lady on reception was extremely helpful and friendly.

Spacious and nicely furnished reception and bar area. Room was a decent size for the price, clean and comfortable. Continental breakfast was very basic but nice enough for the price.

Cons:

Veiw from room was disappointing as it was a service space

2026-09-03 • via Nuitee
S
Sangeeta • solo_traveller • nl
6
Oke
Pros:

Locatie

Cons:

Geen koelkast

2026-09-02 • via Nuitee
S
Sangeeta • solo_traveller • nl
6
Oke
Pros:

Locatie

Cons:

Klein

2026-09-02 • via Nuitee
K
Krisztina • solo_traveller • hu
10
2026-08-30 • via Nuitee
I
Irene • couple • it
7
Pros:

The staff was very nice and helpful.

Cons:

Too much noise during the night

2026-08-29 • via Nuitee