Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Pool not functional
Service might be lacking

Categories

Cleanliness
8.14
Cleanliness was generally acceptable, though some reviews noted issues.
Service
8.61
Overall service was satisfactory, though a review mentioned feeling neglected by the restaurant staff.
Location
9.15
Excellent location with good views, highly appreciated by guests.
Room Quality
8.6
Rooms were comfortable and well-decorated, but some found issues with amenities.
Amenities
7.63
The pool and sauna were frequently mentioned as being closed, disappointing many guests.
Value for Money
8.59
Good value overall, especially with the included breakfast during pool closure.
Food and Beverage
8.64
On-site restaurant received positive remarks.
Overall Experience
8.61
The stay was enjoyed despite some disappointments with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:25

Property Description

Beachfront Luxury at Riotel Matane

Spectacular Views: Riotel Matane boasts stunning views of the Saint Lawrence and Matane rivers, providing a picturesque backdrop for your stay.

Relaxation and Recreation: Enjoy the indoor and outdoor pools, lighted tennis courts, sauna, and gym with river views, offering ample opportunities for relaxation and fitness.

Delightful Dining: Indulge in delectable dishes at Le Cargo restaurant, featuring urban and nautical décor. Room service ensures you can savor delicious meals in the comfort of your room.

Book your stay at Riotel Matane now to experience a perfect blend of luxury, comfort, and seaside charm.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1499 reviews
Cleanliness: 8.14
Service: 8.61
Location: 9.15
Room Quality: 8.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
S
Sylvain • couple • ca
10
2026-07-04 • via Nuitee
G
GAETAN • extended_group • ca
9
Pros:

Location

Cons:

Cost per night

2026-07-04 • via Nuitee
L
Louise • solo_traveller • ca
8
Respirer et profiter
Pros:

Le personnel en général et particulièrement au Cargo.

Cons:

Un peu de confusion au moment de régler la note finale,mais le reste du séjour a compensé pour ça.

2026-06-30 • via Nuitee
R
renée • solo_traveller • ca
8
2026-06-29 • via Nuitee
J
Jeff • couple • ca
10
2026-06-29 • via Nuitee
E
Emilie • family_with_children • ca
5
Pros:

L’emplacement

2026-06-28 • via Nuitee
Y
Ying • solo_traveller • ca
9
2026-06-27 • via Nuitee
H
Hamidi • solo_traveller • ca
9
Pros:

C'est un bon hôtel tt est propre et bien organisé

Cons:

Les douche par contre il leurs faut des portes pour que l'eau ne sort pas vers le plancher de la douche ou des rideaux qui vont empêcher les jets d'eau à l'extérieur de la douche

2026-06-27 • via Nuitee
C
Cote • family_with_children • ca
10
Pros:

Tout

Cons:

Rien

2026-06-25 • via Nuitee
Q
Qiang • couple • ca
1
2026-06-25 • via Nuitee
S
Sylviane • couple • be
7
2026-06-24 • via Nuitee
L
Lynne • couple • ca
10
We ugraded our room to a king with water view. Lovely room with 2 views of waterfront. Excellent.
Pros:

Excellent location. Great, friendly staff. Restaurant was very good.

2026-06-23 • via Nuitee
C
Cote • family_with_children • ca
10
Pros:

Accueil convivial!
Resto Le Cargo excellent!

2026-06-20 • via Nuitee
C
claude • family_with_children • ca
10
Cons:

Pas de manette pour la télévision

2026-06-19 • via Nuitee
L
Larouche • couple • ca
8
Beau séjour dans l'ensemble
Pros:

Excellent.

Cons:

Difficulté à faire fonctionner la télé. Très compliqué. Même la réceptionniste n'était pas capable de trouver les postes conventionnels.

2026-06-17 • via Nuitee
P
Paul • couple • ca
8
2026-06-17 • via Nuitee
C
Clement • couple • ca
7
We expected to eat shrimps there were no shrimp dishes
Pros:

Ok

Cons:

The place outside was too windy

2026-06-14 • via Nuitee
V
Vincent • solo_traveller • ca
10
superbe
Pros:

la chambre et la vue sur la mer

Cons:

rien

2026-06-14 • via Nuitee
B
B. Allan • couple • ca
10
Nice spot
Pros:

Food was amazing

Cons:

Food was a little pricey but delicious

2026-06-09 • via Nuitee
E
Eric • solo_traveller • be
9
2026-06-07 • via Nuitee