Leonardo Hotel Madrid City Center

Hotels
•
Leonardo Hotels
8.4 (6063 reviews)
Alberto Aguilera, 18 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Noise issues
Room maintenance needed

Categories

Cleanliness
7.15
Multiple reviews mentioned poor cleaning standards, including blood stains found in the bathroom.
Service
9.15
Overall positive sentiment towards staff with mentions of smooth check-in and helpfulness.
Location
9.15
Frequently cited as a strong point, with easy access to metro and other locations.
Room Quality
7.65
Mixed opinions; some issues with noise and discomfort reported, but some rooms were described as comfortable.
Amenities
8.65
Breakfast and amenities generally received positive feedback, though some issues with maintenance noted.
Value for Money
8.15
Perceived as a fair value given the positive impressions of location and amenities.
Food and Beverage
8.65
Breakfast received high praise, with a variety of options mentioned.
Overall Experience
8.65
Overall enjoyment of stay mentioned, although several issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:44

Property Description

Modern Comfortable Rooms
Enjoy a peaceful stay in our modern rooms with air conditioning and plasma-screen satellite TVs. Wooden floors and natural light create a cozy atmosphere, with some rooms offering views of Alberto Aguilera Avenue.

Varied High-Quality Breakfast
Start your day right with a delicious breakfast at our elegant lounge-bar. Indulge in a variety of options to fuel your adventures in Madrid.

Convenient Location
Located just 200 meters from San Bernardo Metro Station, explore the city with ease. Whether you're heading to Puerta del Sol or strolling down Gran Via, the best of Madrid is within reach.

Book now for a memorable stay at Leonardo Hotel Madrid City Center!

Important information:

Leonardo Hotel Madrid City Center is accessible for wheelchair users via the entrance on Calle Villahermosa. The hotel has 3 adapted rooms which have wider doorways and a bathtub with a seat and grab rails. For further information, please contact the hotel directly using the contact details found on your booking confirmation.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25.30 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 2
  • Ramp Length: 20
  • Entrance Type: Regular
  • Entrance Door Width: 103
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 6063 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
J
Josep M • extended_group • es
6
2026-06-20 • via Nuitee
N
Naima • solo_traveller • ma
9
Séjour agréable à Madrid
Pros:

Chambre spacieuse, confortable et propre.
Buffet du petit déjeuner très varié.
Situation assez proche du centre et très proche du metro.

Cons:

Franchement rien.

2026-06-20 • via Nuitee
I
Inmaculada • couple • es
10
2026-06-20 • via Nuitee
T
Thomas • solo_traveller • se
7
2026-06-20 • via Nuitee
G
Guia • solo_traveller • it
7
Pros:

La colazione è la pulizia

Cons:

Il rumore di fondo che sentivo tutta la notte

2026-06-20 • via Nuitee
N
nancy • couple • ar
7
Ideal
Pros:

Ubicación muy cómoda.

Cons:

Desayuno con reserva

2026-06-20 • via Nuitee
Čemeljić • couple • hr
10
2026-06-20 • via Nuitee
F
Fernando • couple • co
10
2026-06-19 • via Nuitee
V
virginia • solo_traveller • cl
9
Una buena alternativa fuera del bullicio del centro a un precio razonable. Volvería feliz a Leonardo Hotel
Pros:

El personal todos muy amables, la ubicación tiene acceso fácil ya sea caminando o transporte público a todos lados. Varios restaurantes y lugares para comer / tomar algo cerca.
El desayuno completo y horario holgado, y un sistema de servicio a la habitación, tercerizado muy eficiente y variado.

Cons:

Tal vez la habitación un poco pequeña considerando que era para dos personas.

2026-06-18 • via Nuitee
S
SANTIAGO • couple • ar
9
2026-06-18 • via Nuitee
G
Giacomo... • solo_traveller • it
8
Hotel ok ma migliorare insonorizzazione
Pros:

Posizione buona, si può andare in centro anche a piedi in 20'
Staff molto gentile.
Colazione con una buona scelta e varietà di cibo.
Camera spaziosa e pulita, compreso il bagno.

Cons:

Insonorizzazione nulla, si sentiva la camera affianco chiudere le valigie e qualsiasi rumore normale in una camera. Anche dal piano di sopra si sentivano distintamente i passi, segno di mancata insonorizzazione del solaio.
Reputo il prezzo un po elevato vista la mancanza del confort della insonorizzazione della camera.

2026-06-18 • via Nuitee
P
Patricia • couple • uy
9
Muy cómodo y recomendable
Pros:

La ubicación me pareció muy buena, es un barrio muy lindo y tranquilo. La cama súper cómoda, así como la habitación.

Cons:

todo estuvo correcto pero me pareció un poco impersonal. El personal de recepción ni te miraba cuando entrabas. Y le faltó algún detalle en el baño como gorra para el pelo al menos.

2026-06-18 • via Nuitee
M
marina • couple • it
8
2026-06-18 • via Nuitee
M
maria luisa • solo_traveller • es
8
2026-06-18 • via Nuitee
S
STEFANIA • solo_traveller • it
7
Cons:

Il bagno, anche se grande, è un pò scarno .... non c'è nulla dove appendere indumenti od appoggiare trousse

2026-06-17 • via Nuitee
A
Avelino • solo_traveller • es
10
A gusto y bien situado
Pros:

Ubicación y las instalaciones

Cons:

Baño

2026-06-17 • via Nuitee
P
paula • couple • es
7
Pros:

Comfy bed

Cons:

Just a note for light sleepers. All deluxe doubles are facing the road so quite noisy. We were offered the top floor because of this and didn´t appreciate the noise of the lift as the mechanism for it was right near our room. We found it difficult to sleep through it as it was in constant use. The staff were very nice and changed our room to one on a lower floor but we then suffered the road noise. Everything else was great, just wanted to point this out to any light sleepers.

2026-06-16 • via Nuitee
B
Benjamin • couple • us
7
Pros:

Bathroom was nice and location was pretty good.

Cons:

Room was pretty small and there was no comfortable chair to sit in.

2026-06-16 • via Nuitee
L
Lili • solo_traveller • es
10
2026-06-16 • via Nuitee
T
Tatiana Freitas • solo_traveller • pt
7
Razoavel
Pros:

Da localização em si, simpatia do funcionário que nos recebeu à chegada e que deixou entrarmos no quarto antes da hora de check in.

Cons:

Limpeza (a menina nn entendia espanhol, nem frances, nem portugues e ingles estava dificil).
Nao havia piscina, nem terraço, e nem bar à noite.
Muito menos animação para os hospedes.
hotel caro sendo so para dormir, pequeno almoço pouca variedade

2026-06-16 • via Nuitee