Leonardo Hotel Madrid City Center

Hotels
•
Leonardo Hotels
8.4 (6299 reviews)
Alberto Aguilera, 18 , Madrid , es
+34 914 46 09 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Noise issues
Room maintenance needed

Categories

Cleanliness
7.15
Multiple reviews mentioned poor cleaning standards, including blood stains found in the bathroom.
Service
9.15
Overall positive sentiment towards staff with mentions of smooth check-in and helpfulness.
Location
9.15
Frequently cited as a strong point, with easy access to metro and other locations.
Room Quality
7.65
Mixed opinions; some issues with noise and discomfort reported, but some rooms were described as comfortable.
Amenities
8.65
Breakfast and amenities generally received positive feedback, though some issues with maintenance noted.
Value for Money
8.15
Perceived as a fair value given the positive impressions of location and amenities.
Food and Beverage
8.65
Breakfast received high praise, with a variety of options mentioned.
Overall Experience
8.65
Overall enjoyment of stay mentioned, although several issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:44

Property Description

Modern Comfortable Rooms
Enjoy a peaceful stay in our modern rooms with air conditioning and plasma-screen satellite TVs. Wooden floors and natural light create a cozy atmosphere, with some rooms offering views of Alberto Aguilera Avenue.

Varied High-Quality Breakfast
Start your day right with a delicious breakfast at our elegant lounge-bar. Indulge in a variety of options to fuel your adventures in Madrid.

Convenient Location
Located just 200 meters from San Bernardo Metro Station, explore the city with ease. Whether you're heading to Puerta del Sol or strolling down Gran Via, the best of Madrid is within reach.

Book now for a memorable stay at Leonardo Hotel Madrid City Center!

Important information:

Leonardo Hotel Madrid City Center is accessible for wheelchair users via the entrance on Calle Villahermosa. The hotel has 3 adapted rooms which have wider doorways and a bathtub with a seat and grab rails. For further information, please contact the hotel directly using the contact details found on your booking confirmation.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 2
  • Ramp Length: 20
  • Entrance Type: Regular
  • Entrance Door Width: 103
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 6299 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
E
EFFIMIA • solo_traveller • gr
9
Pros:

Καθαρό πολυ κοντα στο κέντρο της πολης

2026-07-25 • via Nuitee
I
ICO • solo_traveller • es
9
Cons:

las camas se mueven

2026-07-25 • via Nuitee
L
Laura • couple • es
10
2026-07-25 • via Nuitee
T
Thierry • extended_group • be
10
Pros:

Tout !

Cons:

Rien !

2026-07-24 • via Nuitee
M
Marian Adrian • couple • ro
10
2026-07-24 • via Nuitee
A
Alves dos Santos • family_with_children • be
10
2026-07-24 • via Nuitee
R
robe65 • solo_traveller • it
8
Pros:

Posizione buona, centrale ma tranquilla, fermata metro a 150 metri.
Camera ampia con pulizia giornaliera.

Cons:

Forse lo spazio esterno disponibile potrebbe essere valorizzato meglio.

2026-07-24 • via Nuitee
S
Stefano • solo_traveller • it
9
Pros:

Stanza e bagno, posizione hotel buona ma in zona molto trafficata, non facile capire quale sia il parcheggio dell'hotel.

2026-07-24 • via Nuitee
A
Anca • solo_traveller • ro
10
2026-07-24 • via Nuitee
J
John • couple • nl
8
2026-07-24 • via Nuitee
M
Mamen • solo_traveller • es
9
Pros:

La habitación y personal

Cons:

El bar estaba cerrado

2026-07-24 • via Nuitee
C
Cristiana • couple • ch
10
Pros:

Wir waren sehr zufrieden mit unserem Aufenthalt. Die Lage ist ideal – das Zentrum ist auch zu Fuss schnell erreichbar. Das Zimmer war sauber, das Bett sehr bequem und das Personal stets freundlich und hilfsbereit. Das Preis-Leistungs-Verhältnis ist ausgezeichnet, und dank der Tiefgarage stehen genügend Parkplätze zur Verfügung. Die Klima hat sehr gut funktioniert. Wir würden das Leonardo Hotel jederzeit weiterempfehlen.

Cons:

Nichts.

2026-07-23 • via Nuitee
H
Henrike • solo_traveller • fi
10
2026-07-23 • via Nuitee
P
Paula • solo_traveller • hr
10
2026-07-23 • via Nuitee
K
kasapoğlu • solo_traveller • cy
8
Pros:

Its design

Cons:

Noice of the cleaners as they were walking and using cleaning trolleys was coming too much from the corridoor and from upstairs. Unpleasent.

2026-07-23 • via Nuitee
S
Sofia • solo_traveller • es
8
2026-07-23 • via Nuitee
T
Teresa • solo_traveller • es
8
2026-07-23 • via Nuitee
M
Mariana • couple • pt
9
2026-07-23 • via Nuitee
S
Simon • couple • gb
9
2026-07-22 • via Nuitee
P
Pedro • solo_traveller • nl
8
Pleasant stay and within a good distance
Pros:

The location of the hotel is actually pretty decent, roughly a 20 minute walk to the heart of Madrid. The bus and metro can be found within minutes. Besides, it's cheaper compared to other hotels. It's a Leonardo hotel, so overall a fine experience and breakfast was decent. There is a fridge in the room, which is nice to keep your drinks cool.

The service was good and we were satisfied with our stay! We stayed here for 2 nights and it's worth the price and there's a direct bus from Atocha to the hotel.

Cons:

We noticed that some renovation work was in progress, somethings in our room and hotel felt a bit outdated but we weren't really stressed about it.

2026-07-22 • via Nuitee