NH Collection San Sebastián Aranzazu

Hotels
NH Collection
8.8 (5443 reviews)
Vitoria-Gasteiz, 1 , San Sebastián , es

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Excellent breakfast
Cons:
Small room size
Rude staff
Pricing concerns

Categories

Cleanliness
8.8
Reviews mention cleanliness as a pro but indicate mixed feelings due to minor issues.
Service
9.3
The attention from staff is frequently praised despite some inconsistencies.
Location
9.3
Many reviews highlight the convenient and appealing location near attractions.
Room Quality
8.3
Some guests point out small room sizes and occasional issues with comfort.
Amenities
8.8
Amenities are mostly well-received, though some services were reportedly limited.
Value for Money
8.3
While some value the offerings, many find prices to be on the higher side for the experience.
Food and Beverage
8.8
Breakfast is praised as excellent, but the coffee experience was negatively mentioned.
Overall Experience
8.8
Overall, experiences are positive with noted exceptions regarding service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Accommodation near Ondarreta Beach
Experience the ultimate comfort at NH Collection San Sebastián Aranzazu, located just steps away from the beautiful Ondarreta Beach. Enjoy modern rooms with satellite TVs and a convenient location near San Sebastian.

Culinary Delights and Wellness
Indulge in exquisite modern cuisine at the Kukuarri restaurant and savor a daily menu at the hotel's café-bar. Stay healthy with free access to the fitness centre equipped with modern machines and enjoy beauty treatments for a truly relaxing stay.

Convenient Location and Amenities
Explore the vibrant neighborhood filled with bars and restaurants, or visit the Basque Culinary Center and Michelin-starred restaurants nearby. With free WiFi, easy access to transportation, and on-site parking, NH Collection San Sebastián Aranzazu ensures a seamless travel experience.

Book now for a luxurious stay by the Bay of Biscay!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.

Please note that dogs and cats are allowed.

Please note that pets will incur an additional charge of EUR 35 per night, per pet.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 5443 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
S
Susanne family_with_children ch
8
Pros:

Gute Lage. Sehr gutes Restaurant im Hotel. Frühstücksraum sehr gross und mit wenig Charme.

2026-07-25 via Nuitee
J
Joss Abascal solo_traveller ar
10
2026-07-25 via Nuitee
S
Susanne family_with_children ch
8
Pros:

Gute Lage. Sehr gutes Restaurant im Hotel. Frühstücksraum sehr gross und mit wenig Charme.

2026-07-25 via Nuitee
V
Vaneesha family_with_children gb
7
2026-07-24 via Nuitee
A
Ana Paula family_with_children br
9
Hotel excelente. Café maravilloso. Perto da praia mas longe do centro.
Pros:

Hotel excelente. Perto da praia mas longe do centro . Café da manhã sensacional. Estacionamento no local. Muito bom.

2026-07-24 via Nuitee
F
Francesc Vilalta solo_traveller es
8
Pros:

El lloc on es i el personal del esmorzar

Cons:

El personal de recepció de la tarda una mica fluix

2026-07-24 via Nuitee
R
rik couple be
8
Pros:

Goede locatie om de stad te bezoeken

2026-07-24 via Nuitee
M
Marcel family_with_children de
9
Ein wirklich schönes Hotel und guter Lage
Pros:

Das Hotel ist sehr schön, die Zimmer haben uns gut gefallen, sind gut ausgestattet mit bequemen Betten, Tee und Kaffeekocher. Die Lage des Hotels ist gut, das Personal freundlich und das Hotel von Innen geschmackvoll eingerichtet. Die Preise sind hoch, was jedoch leider üblich für San Sebastian ist. Man kann fußläufig alles Sehenswerte erreichen.

Cons:

Die Betten sind bequem, jedoch hatten wir leider anstelle eines Doppelbettes zwei Einzelbetten.

2026-07-24 via Nuitee
K
Koizumi couple jp
10
2026-07-24 via Nuitee
S
SAEZ NAVARRO solo_traveller es
9
Pros:

La limpieza y el confort de la habitación

Cons:

El precio, muy caro

2026-07-24 via Nuitee
M
Mariano family_with_children it
8
The manager was completely involved with everything and she made my whole family had a very good experience!
Pros:

Location, cleanness and the personal. Very good breakfast.

2026-07-23 via Nuitee
M
Monica solo_traveller ar
10
Pros:

Una experiencia inolvidable, muy buen servicio en general, habitación cómoda, buen colchón y desayuno muy completo, cerca de la playa. Sin duda volvería.

2026-07-23 via Nuitee
L
Loximon Pondori family_with_children gb
6
Pros:

Good location

Cons:

Staff not very flexible. We’re not willing to give late checkout.

2026-07-23 via Nuitee
C
Corinne couple fr
9
Pros:

Un emplacement parfait.

Cons:

Climatisation trop froide.

2026-07-23 via Nuitee
A
An family_with_children be
9
2026-07-23 via Nuitee
A
Allan couple ca
10
Joel was great and the staff were exceptional - especially reception and extra info person.
2026-07-22 via Nuitee
S
Sara couple es
8
2026-07-22 via Nuitee
D
David solo_traveller es
10
2026-07-22 via Nuitee
M
M I couple gb
9
Would stay again if we are travelling that way again
Pros:

Really loved how cool the building was inside as was very hot when we arrived. The view of the river is stunning and enjoyed a great walk along the bank with our dog.The staff were very helpful especially when we first arrived and we needed to eat something ,they put together a lovely selection .

2026-07-22 via Nuitee
V
Veronique solo_traveller fr
9
2026-07-22 via Nuitee