NH Collection San Sebastián Aranzazu

Hotels
•
NH Collection
8.8 (5330 reviews)
Vitoria-Gasteiz, 1 , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Excellent breakfast
Cons:
Small room size
Rude staff
Pricing concerns

Categories

Cleanliness
8.8
Reviews mention cleanliness as a pro but indicate mixed feelings due to minor issues.
Service
9.3
The attention from staff is frequently praised despite some inconsistencies.
Location
9.3
Many reviews highlight the convenient and appealing location near attractions.
Room Quality
8.3
Some guests point out small room sizes and occasional issues with comfort.
Amenities
8.8
Amenities are mostly well-received, though some services were reportedly limited.
Value for Money
8.3
While some value the offerings, many find prices to be on the higher side for the experience.
Food and Beverage
8.8
Breakfast is praised as excellent, but the coffee experience was negatively mentioned.
Overall Experience
8.8
Overall, experiences are positive with noted exceptions regarding service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Accommodation near Ondarreta Beach
Experience the ultimate comfort at NH Collection San Sebastián Aranzazu, located just steps away from the beautiful Ondarreta Beach. Enjoy modern rooms with satellite TVs and a convenient location near San Sebastian.

Culinary Delights and Wellness
Indulge in exquisite modern cuisine at the Kukuarri restaurant and savor a daily menu at the hotel's café-bar. Stay healthy with free access to the fitness centre equipped with modern machines and enjoy beauty treatments for a truly relaxing stay.

Convenient Location and Amenities
Explore the vibrant neighborhood filled with bars and restaurants, or visit the Basque Culinary Center and Michelin-starred restaurants nearby. With free WiFi, easy access to transportation, and on-site parking, NH Collection San Sebastián Aranzazu ensures a seamless travel experience.

Book now for a luxurious stay by the Bay of Biscay!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.

Please note that dogs and cats are allowed.

Please note that pets will incur an additional charge of EUR 35 per night, per pet.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 5330 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
F
Frank • couple • es
8
Very nice hotel, but public transit was a challenge to get around.
Pros:

Food was excellent in the restaurant. Breakfast was a good deal.

Cons:

Front desk service seemed slow and complicated. We had to wait in line multiple times.

2026-05-30 • via Nuitee
J
judith • couple • ch
8
2026-05-30 • via Nuitee
M
Melissa • extended_group • pe
10
Muy bien!!
Pros:

La ubicación perfecta! Super cerca a la playa y la zona está linda. El personal super atento, y las habitaciones cómodas!

Cons:

Todo bien

2026-05-30 • via Nuitee
D
Defne • couple • tr
8
2026-05-30 • via Nuitee
S
Sarah • extended_group • gb
8
Good place to stay
Pros:

Nice atmosphere

2026-05-28 • via Nuitee
S
Stefania • couple • ro
10
Great stay in a quiet clean hotel,located only 15-20mins by bus away from center of San Sebastian
Pros:

Very clean, elegant hotel, spacious and quiet rooms, comfortable beds, good size bathroom, very polite and helpful staff, own parking garage (extra cost), bus stop very close to hotel to go into center of San Sebastian

Cons:

Hotel’s restaurant has limited options for a la carte diner) and unfortunatelly I felt sick after eating a very fat steak with them, although I asked in advance for the leanest and more tender meat they had. The meat was not tender and not lean, thus for diner there are better options near the hotel

2026-05-28 • via Nuitee
M
Maria celia • extended_group • br
9
2026-05-28 • via Nuitee
G
Gregorio • couple • ar
10
Pros:

Muy buen hotel, buen servicio y muy buena zona

2026-05-27 • via Nuitee
J
José • solo_traveller • es
10
2026-05-27 • via Nuitee
M
Mette • couple • no
10
Flott hotell i utkanten av San Sebastian. Rolig og fint
Pros:

Nydelig frokost
Godt utvalg

Cons:

Ingenting

2026-05-27 • via Nuitee
W
Walter • couple • de
7
Gutes Hotel das dringend ein Update braucht.
Pros:

Die Lage ist gut. Mit dem Bus ist man schnell am Strand und am Boulevard. Um die Eck gab es ein gutes Restaurant das uns vom Personal empfohlen wurde.

Cons:

Im Unseren Zimmer gab es wohl einen Wasserschaden. Es roch muffig und zeitweise auch nach Kanal.

2026-05-26 • via Nuitee
G
Garymar10 • couple • es
7
Buen
Pros:

Camas cómodas, lugar tranquilo.

Cons:

Hice una reserva con cama doble,, incluso hice el check in on line el día anterior y me asignaron una habitación en la 2° planta con cama doble. Mi sorpresa al llegar, es que me dicen que la cama doble tiene un suplemento. (Cosa que no se indica en ningún momento al reservar) Les dije que no y me dieron una habitación en la 3° planta. Así que...hacer el check in no sirve de nada. No me gustó nada está forma de actuar.

2026-05-26 • via Nuitee
T
Tatiana paulina • couple • cl
5
Error en la asignación de habitación .
Pros:

El personal amable

Cons:

Reserve una habitación premium y me asignaron una de categoría inferior , al hacer el reclamo a la mañana siguiente , reconocieron el error .

2026-05-26 • via Nuitee
E
ERNESTO • extended_group • es
9
2026-05-25 • via Nuitee
C
Conradin • extended_group • li
8
Pros:

Unterkunft war ok aber

Cons:

Die Klimaanlage war ausgeschaltet bei 30 Grad Aussentemperatur 🤢 geht gar nicht bei einem Hotel mit 4 Sternen+

2026-05-25 • via Nuitee
A
Almir • couple • br
9
Prazeirosa e feliz
Pros:

Conforto , limpeza, funcionários muito educados, lugar excelente, café da manhã excepcional

Cons:

Não teve

2026-05-25 • via Nuitee
M
María Laura Barbarita • couple • ar
8
Agradable estadía
Pros:

Agradable la propiedad
El desayuno espectacular

Cons:

Estaba lejos del centro histórico y fue muy difícil conseguir taxi. Tuvimos que esperar mucho el transporte para movilizarnos

2026-05-24 • via Nuitee
I
Iván • family_with_children • es
10
2026-05-24 • via Nuitee
M
MONICA • solo_traveller • es
7
Tranquilidad pero con menos nivel que desde la ultima vez
Pros:

La situacion

Cons:

Que en algunas zonas esta deteriorado y la cantidad de personas que habia

2026-05-24 • via Nuitee
A
abilio • couple • fr
9
Cons:

Je trouve le parking un peu cher dommage

2026-05-24 • via Nuitee