Hotel Cetina Palacio Ayala Berganza

Hotels
9.4 (4711 reviews)
De las Carretas, 5 , Segovia , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean and spacious rooms
Spectacular breakfast
Cons:
Single lavabo in family room
Noisy environment
Parking difficulties

Categories

Cleanliness
9.41
The room was very clean and comfortable.
Service
9.68
Excellent treatment from the staff; very attentive and personal.
Location
9.72
Perfect location for visiting the city.
Room Quality
8.97
Spacious rooms, but some issues with maintenance.
Amenities
9.4
Great amenities including breakfast and additional facilities.
Value for Money
8.66
A bit pricey, but the quality is generally good.
Food and Beverage
9.81
The breakfast was spectacular with a wide variety of high-quality products.
Overall Experience
9.58
A charming hotel with minor drawbacks but overall, a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:40

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation: Step back in time and indulge in the charm of a 15th-century palace at the Hotel Cetina Palacio Ayala Berganza. Enjoy the blend of historic architecture with modern amenities such as free Wi-Fi, air conditioning, and TV in each room.

Culinary Delights: Savor a delightful dining experience at the hotel's restaurant, offering a daily breakfast to start your day on a delicious note.

Prime Location: Explore the wonders of Segovia with ease as the famous aqueduct is just a short 2 minutes' walk away, and the majestic cathedral is a mere 600 meters from the hotel.

Experience the perfect fusion of history and luxury at Hotel Cetina Palacio Ayala Berganza. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 4711 reviews
Cleanliness: 9.41
Service: 9.68
Location: 9.72
Room Quality: 8.97
Amenities: 9.4
Value for Money: 8.66
Food and Beverage: 9.81
Overall Experience: 9.58
A
Alejandro • couple • es
8
Pros:

El cóctel de bienvenida y su jardín interior

Cons:

Un problema de funcionamiento en la ducha

2026-07-04 • via Nuitee
A
Amparo • couple • es
10
2026-07-04 • via Nuitee
M
Mayte • couple • es
9
2026-07-04 • via Nuitee
V
veronica • family_with_children • es
10
Hotel perfecto, cómodo , bonito y el personal de 10
Pros:

Todo

2026-07-04 • via Nuitee
A
Ana Filipa • couple • pt
8
2026-07-04 • via Nuitee
P
Paul • couple • gb
9
Excellent stay ina great hotel which we would use again
Pros:

Very clean and fantastic breakfast

Cons:

Nothing

2026-07-03 • via Nuitee
J
JAUME • solo_traveller • es
9
2026-07-03 • via Nuitee
A
Adrian • couple • es
10
2026-07-03 • via Nuitee
A
Anne • couple • fr
9
Pros:

Très bel établissement avec beaucoup de charme et de confort.

Cons:

Rien

2026-07-02 • via Nuitee
B
B.G*r • solo_traveller • nl
9
2026-07-02 • via Nuitee
C
Carlos • couple • es
9
Cercanía para aprovechar todo
Pros:

la decoración, la ubicacion, la tranquilidad

,

Cons:

La cerradura de la habitación

2026-07-01 • via Nuitee
L
Laura • couple • es
10
2026-06-30 • via Nuitee
O
Ondrej • solo_traveller • cz
10
Pros:

Perfect location for short stay,. Friendly staff, rich and delicious breakfast, comfortable bed... All was amazing.

2026-06-30 • via Nuitee
C
Carlos G.M. • solo_traveller • es
10
Estancia perfecta en el centro de Segovia
Pros:

Ubicación excelente y amplitud y comodidad de la habitación

Cons:

Hay que tener cuidado en que habitación te ubican (en nuestro caso sin problema. Íbamos con carrito de bebé). El hotel por su origen histórico no es accesible a movilidad reducida al 100% en todos sus recorridos (incluso dentro de la habitación p.e el baño)

2026-06-30 • via Nuitee
P
pedro • couple • es
10
Perfecto
Pros:

Todo

Cons:

El desayuno no tenía zumo de naranja natural.

2026-06-29 • via Nuitee
T
Timothé • couple • nl
9
Zeer centraal, goed bereikbaar met auto
Pros:

Goede locatie, in centrum, veel stijgend lopen, niet geschikt voor mindervalide mensen
Hele fijne ontbijtruimte.
Royale kamer met lift bereikbaar.
Koffer kan bij receptie, alleen geen afgesloten ruimte
Auto kort parkeren voor uitladen koffers voor hotel, daarna Parkeergarage

Cons:

Niks, aanrader 😃

2026-06-29 • via Nuitee
E
Eva • couple • es
10
2026-06-29 • via Nuitee
J
Jose • couple • es
9
2026-06-29 • via Nuitee
T
teisan • couple • us
10
Highly recommend
Pros:

Excellent staff

Cons:

Comfortable beds

2026-06-29 • via Nuitee
P
Patricia • family_with_children • es
8
2026-06-28 • via Nuitee