The Sebel Sydney Martin Place

Hotels
•
The Sebel
8 (849 reviews)
165 Phillip Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy bed
Cons:
Small rooms
High price for average stay
Issues with cleanliness

Categories

Cleanliness
7.25
Some comments about dirty shower and toiletries not replenished.
Service
9.25
Staff were friendly and helpful; specific mention of exceptional service from Shannon.
Location
9.25
Great central location with easy access to public transport.
Room Quality
7.25
Rooms described as small, with lumpy pillows and some maintenance issues.
Amenities
8.25
Facilities were generally adequate, with some complaints about loud air conditioning.
Value for Money
7.75
Many comments suggest the price did not match room quality and amenities.
Food and Beverage
6.75
Breakfast options were lacking; some complaints about charges for water.
Overall Experience
8.25
Mixed feelings; however, highlighted central location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:13

Property Description

Central Location
Located in the heart of Sydney CBD, The Sebel Sydney Martin Place offers proximity to iconic attractions like Pitt Street Mall, The Royal Botanic Gardens, and Circular Quay. Perfect for both business trips and leisure getaways.

Convenient Amenities
Enjoy 24-hour reception, laundry facilities, and access to offsite parking at Wilson Parking. Indulge in breakfast at the partnered local cafe, Piccolo Me, or savor lunch and dinner at the hotel's partner restaurant, Bastardo. For fitness enthusiasts, access the nearby Anytime Fitness Gym.

Exciting Renovation
Experience a refreshed stay as Mercure Sydney Martin Place undergoes renovations to elevate accommodation and public spaces. Minimal disturbance ensures exceptional service during this enhancement. Book now to be among the first to enjoy our upgraded offerings.

Experience the best of Sydney at Mercure Sydney Martin Place.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card. Parking access is via 60 Elizabeth Street, Sydney, NSW 2000 Wilson Parking has offered our guests: - Overnight parking Weekdays 70AUD - Overnight parking Weekends 40AUD - Ticket is to be validated on your check out and ticket is not available for multiple entries and exits. Please note that, you must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that this property has a strict 'No Party Policy'. Guests are kindly requested to inform the hotel in advance of their preferred bedding configuration. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation. The Hotel does not have a restaurant on site however has partnerships with local business where you can order from your room or dine in and charge back.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 70 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 849 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
S
Samantha • couple • au
9
2026-05-29 • via Nuitee
S
Scott Vanessa • family_with_children • au
9
2026-05-29 • via Nuitee
T
Tobias • solo_traveller • au
10
2026-05-27 • via Nuitee
L
Lisa • couple • au
8
Comfortable stay in a well located hotel.
Pros:

Very well located.

Cons:

The gym and breakfast place is off site, though close by. Also the breakfast choices are slim for the money (no buffet). It would have been nice to have an info sheet in the room about the gym, breakfast location, wifi etc. We had to keep calling reception to find out. The bathroom is particularly tired and old/grimey but the room was nice.

2026-05-26 • via Nuitee
F
Fionnuala • extended_group • au
8
Pros:

Very clean and appropriate location

Cons:

Comfortable and warm

2026-05-24 • via Nuitee
B
Berny • solo_traveller • au
9
2026-05-23 • via Nuitee
M
maddie • couple • au
8
good stay recommend
Pros:

clean room and amazing facilities

Cons:

everything was great, paid 200$ for parking as it was not clearly communicated that they provided parking

2026-05-21 • via Nuitee
L
Lisa • solo_traveller • au
10
2026-05-21 • via Nuitee
J
John • solo_traveller • au
6
Great location near courts. Clean. But wanting to heat up my dinner was disappointing The exaction was quite stressful
Pros:

Property was clean. Staff friendly

Cons:

Being woken up at 6 am for a fire evacuation was not very nice. I understand a person pushed the button in the gym but whilst people were evacuating the premises there were no staff to help people. Once getting to the door at the end of the stairs. People did not understand how to open the food. A poster on the door would helped saying the green button on the wall.

Also the microwave in our room did not work. Room 715

2026-05-19 • via Nuitee
P
PhiliaZ • family_with_children • au
9
Very comfortable and well located at a very reasonable price.
Pros:

The location was very central, the rooms were clean and compfortable and staff were lovely. The price was also very reasonable. I cant fault it and will definitely be back without a doubt.

2026-05-19 • via Nuitee
C
Caroline • couple • au
10
2026-05-19 • via Nuitee
F
Frances • solo_traveller • au
8
Great location and friendly staff, for a short stay
Pros:

Great location. I was in town for 1 night for a dinner and caught the train from the airport. Hotel was a short walk from St James station. So easy!
Bed was comfortable and staff were very welcoming.

Cons:

Bathroom could have been cleaner and toilet was dripping water continuously (which I reported the next morning).

2026-05-17 • via Nuitee
T
Tracey • solo_traveller • au
6
Was ok.
Pros:

Central to where I needed to be

Cons:

Bathroom was extremely poor.

2026-05-15 • via Nuitee
L
Liam • couple • au
9
2026-05-12 • via Nuitee
E
Emily • couple • vn
10
2026-05-12 • via Nuitee
M
Mark • couple • au
10
2026-05-09 • via Nuitee
I
Ian • solo_traveller • au
9
Pros:

Cleanliness and location

Cons:

The large spider in our room.

2026-05-09 • via Nuitee
L
Leilani • solo_traveller • au
7
Pros:

The Sebel Hotel is in a good location in the Martin Place area of Sydney CBD.

Cons:

I didn't find the bed or pillows particularly comfortable. I could also hear buses outside from the room, which I hadn't expected. I also felt frustrated that I hqd not long only managed to have a nap after I checked in only to be woken up by a staff member who was knocking on the door to the room for a long time. Seems she decided she should urgently check the mini bar, which was odd. The shower area looks dirty, but I think it is clean and the marks go into the grout.

2026-05-09 • via Nuitee
J
Jay • solo_traveller • au
7
2026-05-09 • via Nuitee
L
Laura • couple • au
6
Ask for an inside room and be aware beds and rooms are not large.
Pros:

Location.

Cons:

Small bed, cramped room, extremely noisy.

2026-05-08 • via Nuitee