The Sebel Sydney Martin Place

Hotels
•
The Sebel
8 (899 reviews)
165 Phillip Street , Sydney , au
+61 2 7258 1800

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy bed
Cons:
Small rooms
High price for average stay
Issues with cleanliness

Categories

Cleanliness
7.25
Some comments about dirty shower and toiletries not replenished.
Service
9.25
Staff were friendly and helpful; specific mention of exceptional service from Shannon.
Location
9.25
Great central location with easy access to public transport.
Room Quality
7.25
Rooms described as small, with lumpy pillows and some maintenance issues.
Amenities
8.25
Facilities were generally adequate, with some complaints about loud air conditioning.
Value for Money
7.75
Many comments suggest the price did not match room quality and amenities.
Food and Beverage
6.75
Breakfast options were lacking; some complaints about charges for water.
Overall Experience
8.25
Mixed feelings; however, highlighted central location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:13

Property Description

Central Location
Located in the heart of Sydney CBD, The Sebel Sydney Martin Place offers proximity to iconic attractions like Pitt Street Mall, The Royal Botanic Gardens, and Circular Quay. Perfect for both business trips and leisure getaways.

Convenient Amenities
Enjoy 24-hour reception, laundry facilities, and access to offsite parking at Wilson Parking. Indulge in breakfast at the partnered local cafe, Piccolo Me, or savor lunch and dinner at the hotel's partner restaurant, Bastardo. For fitness enthusiasts, access the nearby Anytime Fitness Gym.

Exciting Renovation
Experience a refreshed stay as Mercure Sydney Martin Place undergoes renovations to elevate accommodation and public spaces. Minimal disturbance ensures exceptional service during this enhancement. Book now to be among the first to enjoy our upgraded offerings.

Experience the best of Sydney at Mercure Sydney Martin Place.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card. Parking access is via 60 Elizabeth Street, Sydney, NSW 2000 Wilson Parking has offered our guests: - Overnight parking Weekdays 70AUD - Overnight parking Weekends 40AUD - Ticket is to be validated on your check out and ticket is not available for multiple entries and exits. Please note that, you must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that this property has a strict 'No Party Policy'. Guests are kindly requested to inform the hotel in advance of their preferred bedding configuration. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation. The Hotel does not have a restaurant on site however has partnerships with local business where you can order from your room or dine in and charge back.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 70 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 899 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
E
Ellie • couple • au
10
Lovely room with very accommodating staff
Pros:

Location, staff and comfortable room

Cons:

Nothing, all was great

2026-07-24 • via Nuitee
N
Noriko • solo_traveller • au
8
Spacious, clean, comfy and convenient
Pros:

Spacious bedroom with a comfortable bed. Nice to have a little kitchen area with a tap. Very convenient location. The room was very quiet.

Cons:

The bathroom was catered for wheelchair guests therefore it looked and felt like ambulant bathroom rather than hotel bathroom.

2026-07-21 • via Nuitee
M
Mark • family_with_children • au
8
Easy, no issue
2026-07-20 • via Nuitee
A
Anne-Louise • couple • au
7
Good
Pros:

Central, tidy

Cons:

Some things were a bit shabby i.e. the towel railings were falling off and the bed was hard

2026-07-20 • via Nuitee
L
Liz • couple • gb
8
It was fine
Pros:

Close to work

Cons:

No hairdryer

2026-07-19 • via Nuitee
K
Karen • couple • au
10
Would definitely stay again.
Pros:

The room was perfect, large and accessible for our needs. The location was perfect for our needs.

Cons:

Nothing.

2026-07-19 • via Nuitee
S
Samuel • family_with_children • au
8
2026-07-18 • via Nuitee
N
Nicole • family_with_children • au
10
Perfect location, price, convenience, very safe, no noise, right near train station and hospital
Pros:

Location, safety, near train and sydney hospital

2026-07-17 • via Nuitee
B
Barrington • couple • au
8
Would certainly stay here again when in Sydney.
Pros:

Location, location, location! And adjacent to reduced rate parking.

Cons:

Nothing

2026-07-16 • via Nuitee
M
Mark • solo_traveller • au
8
2026-07-15 • via Nuitee
E
Eve • solo_traveller • au
4
2026-07-14 • via Nuitee
R
Russel • couple • au
9
The staff were excellent in their customer service & extra assistance
Pros:

Good sized room, large bed & very clean

2026-07-14 • via Nuitee
E
Eleanor • couple • au
10
2026-07-14 • via Nuitee
A
Anthony • extended_group • au
9
The staff member ( lady) that check us in and kindly held our bags for us on our return to Sydney before going to the ai
Pros:

Location and convenience to city and surroundings

Cons:

Toilets in some of the rooms is too close to the shower and no leg room for adult size guests. No a major point but is a little funny. Wondered if you could book 3 people, 1 on roll away bed in one room. We were a party of 5 but had to take 3 rooms on booking.com

2026-07-13 • via Nuitee
J
John • couple • au
10
Nice rooms good service and great location with a good price tag
Pros:

Nice clean and comfortable

2026-07-13 • via Nuitee
K
keyarn • couple • au
10
2026-07-13 • via Nuitee
R
Rim • solo_traveller • au
10
Excellent stay
Pros:

Amazing stay. The staff was lovely and the room was very comfortable clean and cosy.

2026-07-13 • via Nuitee
S
Sarah • family_with_children • au
8
2026-07-13 • via Nuitee
H
Hayley • couple • au
10
2026-07-12 • via Nuitee
Z
Zachary • solo_traveller • au
10
2026-07-12 • via Nuitee