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Facilities
Property facilities
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Express check-out
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Elevator
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Safe-deposit box at front desk
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Free newspapers in lobby
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Express check-out
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Smoke-free property
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Express check-in
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Use of nearby fitness center (discount)
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Wheelchair accessible parking
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Access to nearby indoor pool
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Self parking (surcharge)
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Water dispenser
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Housekeeping on request
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Eco-friendly cleaning products provided
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LED light bulbs
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Recycling
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Covered parking
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Secured parking
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Wheelchair-accessible van parking
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Change of towels (on request)
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Change of bed sheets (on request)
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Humane animal treatment
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Locally-owned & organized tours & activities
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Showcase for local artists
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Guest education on local ecosystems and culture
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Experience the charm and elegance of The Sebel Auckland Viaduct Harbour, perfect for your next getaway!
Modern Comforts
Unwind in one of our 116 air-conditioned rooms, each featuring a fully equipped kitchen with refrigerators and stovetops. Stay entertained with LCD televisions offering satellite programming, and stay connected with complimentary wireless internet access throughout your stay.
Convenience at Your Fingertips
Enjoy hassle-free check-ins and check-outs with our express services. Start your day with a complimentary newspaper in the lobby, and take advantage of discounted access to a nearby fitness facility to keep up your routine.
Prime Location
Located just a short stroll from iconic attractions like the New Zealand Maritime Museum and the bustling Queen Street Shopping District, your adventure in Auckland is right outside your door.
Book your stay at The Sebel Auckland Viaduct Harbour today and embrace the vibrant spirit of the city!
- The property is professionally cleaned.
- Contactless check-out is available.
Property Policies
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Pets
Pets not allowed
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Check-in & Check-out
Contactless check-out is available
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Health & Safety
Property uses a professional cleaning service
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Property policies
-
Pets
Pets not allowed
-
Check-in & Check-out
Contactless check-out is available
-
Health & Safety
Property uses a professional cleaning service
-
General
Professional property host/manager
-
Children and extra beds
No cribs (infant beds) available
-
Sustainability Certifications
Qualmark Sustainable Tourism Business Award
Location
Guest Reviews
Excellent stay and service
Nil to report
The location is perfect with amazing views. Close to city centre and restaurants located right there too.
The location to the Viaduct is great.
Property and rooms are dated, really needs a good update for the money you pay. Breakfast is not in the hotel, it’s a seperate restaurant outside and the add on price is exactly the same, FYI not a buffet, but set menu. Pool and gym is across the road, also not in the hotel.
The room was a generous size
The band below our room until, we are told, play until 12.30am. We cannot sleep at all
There was also no parking available
Good lication
Mind blowing Liye noisy it was hell from the bars below and we mentioned to the staff they really didn’t care
Central
N/A
Location was great for what we needed.
The rooms are tired and need updating and maintenance. One of the 5 rooms booked had blood on the walls and another room we checked into had previous guests rubbish and wet towels still in the bathroom, clearly had not been serviced. Very disappointing as we had a large group booking of 5 rooms. The standard of rooms for the price is lacking and I’d be embarrassed to have international tourist stay in some of the rooms our party had. The hotel did profusely apologise with a fruit platter.
The location was fantastic.
We were originally booked (2 rooms) for a city view room - this was looking into a high rise carpark! We asked to be moved then were moved to another side of the hotel having a slight view of the sky tower.
Was very noisy outside at night and in the hall ways, you could hear all the talking. Not sure if was double glazed but both our rooms commented how loud it was.
Everything
Nothing
Location was second to none, staff very helpful and catered to all my needs including an early check-in etc.
It was close to the event I attended
I had requested prior of the date of my booking for a viaduct view and bath in the room and didn’t get that, didn’t get a respond either only a respond to parking. The guy at reception was rude and judgmental. He had said don’t touch the fridge or mini bar as you have to pay for it as if I had no money. The parking situation was terrible when it came to the guy he tried to charge $100 if I didn’t have a Visa card otherwise said $40 for parking with a Visa card. Then spoke to a lady who said I had to pay $50 from my visa when the guy said $40. It was a terrible experience and because I’m young they judged me and tried to charge more money out of me. Won’t be coming back again.
Friendly staff. Clean room, close to everything.
It was close to restaurants and cafe very central and beautiful views.
Better pillows felt them uncomfortable.
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