Central Loop Hotel

Hotels
•
Club Quarters
8.4 (3864 reviews)
111 West Adams Street, Chicago, Illinois, 60603 , Chicago , US
1-312-601-3525

listing image 1
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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise from heating system

Categories

Cleanliness
7.58
Some reviews indicate issues with cleanliness, particularly with carpets and dust.
Service
8.85
Generally positive comments about staff being pleasant and professional.
Location
9.09
Multiple reviewers praised the hotel's location as fantastic.
Room Quality
8.04
Rooms were described as comfortable; however, some cleanliness issues noted.
Amenities
8.57
Positive experiences with amenities like free breakfast and central location.
Value for Money
8.53
Good price for the quality and location according to several reviews.
Food and Beverage
8.08
Positive feedback on breakfast, but some expenses for juice noted.
Overall Experience
8.45
Overall satisfaction from guests despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:56

Property Description

Discover your home away from home at Central Loop Hotel, where comfort meets convenience in the heart of Chicago.

Amenities Galore
Stay connected with complimentary wireless internet, and enjoy the luxury of a 24-hour fitness center for your wellness needs. Our concierge services are ready to assist you in making the most of your Chicago experience.

Dining Delight
Savor delicious American cuisine at our onsite restaurant, Elephant & Castle, with a stylish bar/lounge perfect for relaxation, or opt for room service during limited hours for a cozy meal.

Comfort & Convenience
Unwind in one of our 109 well-appointed guestrooms featuring modern amenities like iPod docking stations and LCD televisions, ensuring your stay is both enjoyable and relaxing.

Experience the vibrant spirit of Chicago; secure your reservation at Central Loop Hotel today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 3864 reviews
Cleanliness: 7.58
Service: 8.85
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.45
D
Daniela • family_with_children • au
8
Pros:

Great location, walking distance to a lot of places

2026-05-24 • via Nuitee
N
Natalia • couple • es
9
Would def repeat hotel
Pros:

Wonderful location, shower was the BEST and the room was big. The staff borrowed us a little heater because we were cold in the room :) very nice. The bathroom has heating, so we could heat up the whole room.

Cons:

You cannot regulate the room temperature, the hotel has it set for the entire building. That was a hard no for us because i was COLD. But with the heater and the bathroom heat everything felt good.

2026-05-23 • via Nuitee
M
Michael • solo_traveller • us
5
For Rude customer service go here.
Pros:

Location of the hotel is good.

Cons:

The Staff was a bit rude. They didn't seem like they wanted to help.

2026-05-22 • via Nuitee
I
Iris • solo_traveller • de
9
Ich fühlte mich wohl und sicher.
Pros:

Die Zentrale Lage und die öffentlichen Verkehrsmittel in kürze zu erreichen. Die Post war auf der anderen Strassenseite.

Cons:

Keine Beanstandungen.

2026-05-22 • via Nuitee
S
soner • solo_traveller • tr
7
2026-05-22 • via Nuitee
M
Miguel • couple • us
10
2026-05-22 • via Nuitee
T
Teresa • couple • us
9
Pros:

Location was great

2026-05-22 • via Nuitee
S
soner • solo_traveller • tr
7
2026-05-22 • via Nuitee
E
Eileen • extended_group • us
7
Cons:

Carpet was dirty and worn

2026-05-22 • via Nuitee
L
Lina • solo_traveller • us
1
TERRIBLE
Pros:

Nothing

Cons:

They charged me the deposit and twice the transaction for the same stay, they havent returned neither the deposit neither the second transaction 10 days after check out, i wouldn’t recommend this hotel to anyone, neither will never stay at this property. BE AWARE of the poor costumer service and charging twice without authorization.

2026-05-21 • via Nuitee
T
Tatiana • solo_traveller • us
2
I submitted the picture of "fresh" bed sheets
Pros:

nothing

Cons:

The hotel was extremely dirty — stained carpets, bed linens with mold, and constant noise coming from the air conditioner, where there were apparently rats. The breakfast line was around 30 minutes long, while the breakfast itself was very poor. And this is supposed to be a 4-star hotel.
When I asked to check out early and receive a refund, I was simply told to go to the reception desk and change rooms. So either the hotel selectively has a few clean rooms, or I would have been moved into another room of the same poor quality. Where is the logic in that? A hotel that barely deserves 2 stars instead of 4 refuses to refund guests despite such a low standard of service and cleanliness.

2026-05-21 • via Nuitee
J
Jenna • couple • gb
5
Pros:

The staff were lovely

Cons:

I have been trying to get in touch with the hotel via booking.con and no one from the hotel has responded to booking.com

2026-05-21 • via Nuitee
K
Kazunori • solo_traveller • jp
7
バスタブ
Pros:

ロケーション

Cons:

バスタブを希望したが、無かった。

2026-05-21 • via Nuitee
D
Don • solo_traveller • us
10
Great value
Pros:

The price and location.

Cons:

Parking was inconvenient.

2026-05-21 • via Nuitee
S
Sanna • couple • fi
8
2026-05-21 • via Nuitee
M
Marylynn • couple • us
8
2026-05-20 • via Nuitee
Y
Yuka • couple • us
8
2026-05-20 • via Nuitee
M
Marco • solo_traveller • us
8
2026-05-20 • via Nuitee
N
Norman • couple • nl
8
2026-05-19 • via Nuitee
S
Samuel • solo_traveller • us
8
Would stay again,.would not buy breakfast packages.
Pros:

I loved the location close to everythimg from food to drink, transportation. The ease of check in, out. Staff greeted people in their passings and were attentive and professional with any concerns that Would def stay again on the next trip.

Cons:

The breakfast was not made clear that it was provided by the restaurant in the lobby. The restaurant didn't not open until 0800. So I was unable to obtain breakfast despite paying for it

2026-05-19 • via Nuitee