Auberge Vancouver Hotel

Hotels
8.9 (1953 reviews)
837 West Hastings Street , Vancouver , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good value for money
Cons:
No breakfast
Minor cleanliness issues
Limited dining options

Categories

Cleanliness
8.44
Some reviews indicated minor cleanliness issues, but general sentiment was positive.
Service
9.91
Consistently praised for friendly and helpful staff throughout reviews.
Location
9.45
Often highlighted as excellent and convenient for various activities.
Room Quality
8.9
Rooms were generally spacious and well-appointed, with some minor issues noted.
Amenities
8.43
Good amenities, but some guests wished for additional features like restaurant/bar options.
Value for Money
8.89
Guests felt they received good value for the price, despite some concerns on room sizes.
Food and Beverage
7.94
No breakfast served and limited dining options noted in several reviews.
Overall Experience
9.21
Overall experience was very positive, with minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:37

Property Description

Indulge in Luxury Amenities
Located in Vancouver's city centre, Auberge Vancouver Hotel offers a luxurious stay with an indoor pool, sauna, hot tub, Turkish bath, and fitness centre. Relax in style and comfort during your visit.

Stunning Views and Modern Comfort
Enjoy the convenience of free WiFi, refrigerator, and microwave in all rooms, along with a flat-screen TV, iPod docking station, and coffee maker. Some rooms boast breathtaking harbour or mountain views, providing a truly memorable experience.

Dining and Entertainment
Savor delicious British cuisine at Lion's Pub, featuring a menu with classics like fish and chips, meatloaf, and burgers. For indoor recreation, guests can enjoy table tennis, squash, and even book tours at the on-site desk.

Book your stay at Auberge Vancouver Hotel now and experience the perfect blend of luxury, comfort, and convenience in the heart of the city.

Important information:

Please note, the minimum check-in age for guests is 21 years old.

Please note, children under 6 years of age are not allowed to use the pool or fitness facilities. Older children must be accompanied by an adult.

Swimming pool and fitness facilities are closed on all BC statutory holidays.

Proof of vaccination is required for guests over 12 years of age to use the swimming pool and fitness facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

8.9
Based on 1953 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.21
C
Charles • couple • us
9
2026-10-31 • via Nuitee
S
Slobodan • solo_traveller • ca
10
2026-10-31 • via Nuitee
N
Natalie • couple • gb
9
2026-10-31 • via Nuitee
F
frieha • solo_traveller • gb
8
Honestly, this has been the best customer service experience I have ever had in a hotel. The staff genuinely went above
Pros:

Honestly, this has been the best customer service experience I have ever had in a hotel. The staff genuinely went above and beyond to help with anything I needed. I had an issue with the heating in my room, and it was dealt with immediately and without any fuss. The team were simply fantastic, some of the best hotel staff I have ever encountered.

That said, the room itself wasn’t the most comfortable I’ve stayed in, and I’ve certainly experienced better. The hotel also lacks a comfortable lounge area, and having to walk around the back of the building to access the restaurant wasn’t ideal. The location also wasn’t on the nicest street.

However, what really stood out was the staff. Their attitude, kindness and willingness to help made up for many of the hotel’s shortcomings. They genuinely made the stay a much better experience.

Cons:

No lounge - easy access restaurant- location wasn’t great

2026-10-30 • via Nuitee
C
Corinne • couple • fr
10
2026-10-29 • via Nuitee
J
Janet • couple • ca
9
Heart of downtown - great accommodation
Pros:

Friendly and helpful staff at the front desk. Rooms are spacious and nicely decorated. Location is perfect.

2026-10-28 • via Nuitee
K
Krysti • couple • ca
8
2026-10-27 • via Nuitee
M
Martijn • solo_traveller • nl
9
2026-10-27 • via Nuitee
M
Martijn • solo_traveller • nl
9
2026-10-27 • via Nuitee
C
corinneb7 • solo_traveller • au
8
Pros:

Location

2026-10-27 • via Nuitee
A
Amanda • couple • au
9
Pros:

Our room was upgraded and we liked the location

2026-10-27 • via Nuitee
E
Eddie • family_with_children • ie
8
2026-10-27 • via Nuitee
E
Emiel • couple • nl
5
Pros:

Locatie

Cons:

Televisie en vriendelijkheid van concierge/receptie. Tevens was er maar 1 lift

2026-10-25 • via Nuitee
R
Rebecca • couple • au
10
Just perfect
Pros:

Hotel in the prefect location. All staff amazing could not be more helpful. We arrived very early in the morning were able to leave the cases. They gave some directions and things we could go to close by and when we got back although way before our time to check in they had an room almost ready for us. So much appreciated. We had a suite and it was beautiful with amazing views of the mountains and Harbour. Very spacious living area, bedroom and bathroom with fab shower.
Thanks so much for making our time very special in Vancouver would recommend and return if I ever get back.

Cons:

nothing

2026-09-19 • via Nuitee
T
Timmy • couple • gb
7
It was ok
Pros:

Clean and comfortable

Cons:

The slow lift, no bar or restaurant

2026-09-18 • via Nuitee
L
Louise • couple • sg
9
Pros:

The view from our room was spectacular as the windows faced the part of the port where the cruise ship anchors and unloads the passengers and it is an easy walk to the Canadian Place. The room was very clean.

Cons:

However, it is a little further from the shopping areas like Robson Street

2026-09-17 • via Nuitee
N
Nancy • couple • ca
10
Pros:

Emplacement numéro 1

2026-09-17 • via Nuitee
J
Jürgen • solo_traveller • de
9
Pros:

Nettes Hotel in super Lage 😃

2026-09-15 • via Nuitee
L
Lucinda • family_with_children • gb
8
Great location especially for cruisers getting an Alaskan cruise
Pros:

The location again for Vancouver was fab and for us even better as was going on an Alaskan cruise and the port is literally a 3-5 min walk away.

Cons:

Felt like the hotel generally needed a revamp in terms of design- inc bedroom/bathroom.

2026-09-14 • via Nuitee
L
Linda • couple • us
9
2026-09-13 • via Nuitee