Auberge Vancouver Hotel

Hotels
8.9 (1857 reviews)
837 West Hastings Street , Vancouver , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good value for money
Cons:
No breakfast
Minor cleanliness issues
Limited dining options

Categories

Cleanliness
8.44
Some reviews indicated minor cleanliness issues, but general sentiment was positive.
Service
9.91
Consistently praised for friendly and helpful staff throughout reviews.
Location
9.45
Often highlighted as excellent and convenient for various activities.
Room Quality
8.9
Rooms were generally spacious and well-appointed, with some minor issues noted.
Amenities
8.43
Good amenities, but some guests wished for additional features like restaurant/bar options.
Value for Money
8.89
Guests felt they received good value for the price, despite some concerns on room sizes.
Food and Beverage
7.94
No breakfast served and limited dining options noted in several reviews.
Overall Experience
9.21
Overall experience was very positive, with minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:37

Property Description

Indulge in Luxury Amenities
Located in Vancouver's city centre, Auberge Vancouver Hotel offers a luxurious stay with an indoor pool, sauna, hot tub, Turkish bath, and fitness centre. Relax in style and comfort during your visit.

Stunning Views and Modern Comfort
Enjoy the convenience of free WiFi, refrigerator, and microwave in all rooms, along with a flat-screen TV, iPod docking station, and coffee maker. Some rooms boast breathtaking harbour or mountain views, providing a truly memorable experience.

Dining and Entertainment
Savor delicious British cuisine at Lion's Pub, featuring a menu with classics like fish and chips, meatloaf, and burgers. For indoor recreation, guests can enjoy table tennis, squash, and even book tours at the on-site desk.

Book your stay at Auberge Vancouver Hotel now and experience the perfect blend of luxury, comfort, and convenience in the heart of the city.

Important information:

Please note, the minimum check-in age for guests is 21 years old.

Please note, children under 6 years of age are not allowed to use the pool or fitness facilities. Older children must be accompanied by an adult.

Swimming pool and fitness facilities are closed on all BC statutory holidays.

Proof of vaccination is required for guests over 12 years of age to use the swimming pool and fitness facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1857 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.21
S
Smeepr Couples Nottingham, Nottinghamshire, England
6
Great location but limited facilities
Pros:

We booked this hotel due to its great location after a cruise and its proximity to Waterfront station and transport to the airport. This, it certainly had and the size of our room was very impressive, but there are a few quirky things which let the hotel down. They have a great room service option from the lion pub that forms part of the hotel and associated club, but it stops at 7pm which was really annoying when after a long day we just wanted a meal in our huge room. The room is on the serface well equipped with a small kitchen area including a microwave, but there is no cutlery, no cleaning products, in fact hardly anything in the cupboards. The staff were imitially very helpful, however when I asked a reception for some cutlery they told me to go back tomthe room and dial '0', refusing to do this for me which I did only to speak to the same person. Not very helpful but a pleasant stay overall.

2026-05-09 via Tripadvisor
V
VItraveler2010 Couples Nanaimo, Vancouver Island, British Columbia
10
A Pleasant Surprise
Pros:

We stayed here for 1 night and it was a great stay. I was not expecting much, as the facilities are limited. The great staff were able to provide a few options for breakfast etc. Very useful if you are headed for a cruise, the Hullo ferry or the Canada Line to the airport, all a 5-10 minute walk.

2026-05-03 via Tripadvisor
N
N3094JYkatrinab Couples
10
Perfect pre cruise departure hotel and convenient for exploring Vancouver
Pros:

Great location near waterfront and cruise departure. Hotel is clean and rooms are a good size

2026-05-02 via Tripadvisor
M
michellewW9236VJ Friends getaway
2
DO NOT BOOK - Unethical Hotel
Pros:

I created an account simply to leave my first review ever. This hotel is very unprofessional and unethical. Booked at this hotel at a very reasonable rate. They cancelled my reservation randomly because it was a "scam". They indicated they would refund what I already paid and could rebook at the current price, which is a thousand dollars more. I booked significantly far in advance because there will be FIFA games during the time I will be visiting Vancouver. It is now impossible to find a hotel at a reasonable price. The hotel said there is nothing they could do. So, to reiterate what I said in the beginning, this hotel is unprofessional and unethical. WOULD NOT BOOK.

2026-04-30 via Tripadvisor
O
O581WVbs Solo travel
2
Scam of a place - avoid avoid avoid at all costs!
Pros:

I should have read the reviews here before booking with this scam of a hotel. They cancelled my booking with no notice but I can see they have availability just at a much higher price than I booked. They are after the most money they can get even if it means ruining tourists travel plans. Unethical, dishonest and immoral. Don’t waste your time!

2026-04-25 via Tripadvisor
L
loversofsunshine Couples Liverpool, Merseyside, England
8
very unusal lots of positivesand negatives
Pros:

This was a very unusual hotel we were given a suite which was very good with plenty of nice extras also a great shower and very nice toiletries
but was showing some signs of wear it was in a great location but lacking in facilities like a restaurant or a proper seating area
it seemed that one side was a hotel and the other side apartments

2026-04-23 via Tripadvisor
M
Marie solo_traveller ca
9
Great location, great pool for laps
Pros:

I loved the pool, where I could really swim compared to other hotels where it's usually smaller

2026-04-05 via Nuitee
E
Eleanor couple us
1
Not a city view.
Pros:

The lobby was attractive.

Cons:

The room was fine and the hotel overall would have been a pleasant experience. But we booked based on the fact that we would have a "city view" room, which we did not receive.

2026-04-01 via Nuitee
G
Griselda extended_group sg
8
Comfortable and value of money
Pros:

Good location: 5 mins walk to conference venue at SFU. Many nice cafes and restaurants within proximity. About 5 mins walk to Sky Train station, easy walk around downtown areas.

Room: Spacious and well-appointed. Equipped with everything needed including a microwave and capsule coffee machine. The room was serviced and cleaned daily.

Cons:

The air-conditioning was a little noisy. It would be nice to have a pair of room slippers for the cold flooring.

2026-04-01 via Nuitee
P
Pamela couple au
10
Excellent stay with extremely helpful and friendly staff.
Pros:

Location and very friendly staff

Cons:

Decor was quite outdated in the rooms

2026-04-01 via Nuitee
A
Alisha couple ca
8
2026-03-31 via Nuitee
R
Richard couple au
9
Lovely
2026-03-30 via Nuitee
K
Kundalata couple ca
10
Great room with a beautidil pool and leisure area with views of the harbour.
Pros:

The room was beautiful

Cons:

There are two parking lots side by side and it was a little tricky to know which one to go in as neither had a sign for hotel and they were on a different street then the front entrance. A phone call to front desk straightened it all out but a sign would have been helpful.

2026-03-30 via Nuitee
K
Kirsten couple de
9
Tolles Hotel in toller Lage, sehr großzügige Zimmer, spektakuläre Aussicht!
Pros:

Die Lage an der Waterfront war spektakulär. Im 12. Stock haben wir jeden Morgen beim ersten Kaffee dabei zusehen können, wie - die Berge im Hintergrund - die Wasserflugzeuge starten. Eine wirklich grandiose Aussicht! Das Viertel ist ohnehin eines meiner Lieblingsviertel in Vancouver, auch mit der unmittelbaren Nähe zu Gastown.
Ein Frühstück gab es nicht, aber mehrere tolle Frühstück-Cafés direkt um die Ecke. Die Suite war sehr geräumig, auch das Bad, die Matratzen waren sehr bequem. Das Mobiliar ist zwar nicht neu und war hier und da auch schon etwas abgewohnt, aber es war alles blitzsauber. In der kleinen Küchenzeile gab es Kühlschrank, Mikrowelle und Wasserkocher sowie Tee, Kaffee und Wasser. Großartiges Hotel!

Cons:

Nur zwei Kleinigkeiten: Da ich gerne zwei getrennte Bettdecken habe, habe ich etwas mit der großen Partnerdecke gehadert. Es ist wohl auch üblich, die Bettdecke nicht in geschlossene Laken zu stecken, sondern zwischen zwei getrennte Laken zu legen; diese verheddern sich im Laufe der Nacht aber immer ein bisschen und sind zudem sehr stark gestärkt und damit nachts recht laut, wenn sich einer von beiden umgedreht. Diese Gemengelage hat mich jedenfalls nachts recht oft aufwachen lassen. :) Die Matratzen selber sind, wie gesagt, sehr bequem. Möglicherweise kann man auch sagen, dass man gerne zwei Bettwäschesets hätte, haben wir aber dann nicht gemacht.
Und leider war der Pool defekt, als wir da waren, deshalb konnten wir ihn nicht testen. Die Aussicht auf den Bildern ist aber großartig!

2026-03-30 via Nuitee
B
Blair couple ca
10
2026-03-30 via Nuitee
A
Andrea couple ca
10
2026-03-30 via Nuitee
A
Amrit couple ca
10
2026-03-30 via Nuitee
J
Julia family_with_children ca
10
2026-03-30 via Nuitee
L
Lisa couple au
10
Fabulous hidden gem
Pros:

Location

2026-03-29 via Nuitee
A
Aimee family_with_children us
10
Pros:

Spacious and clean room. Great view of the harbor. Access to great gym facilities. Great location.

Cons:

Nothing

2026-03-29 via Nuitee