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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Table tennis
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Currency exchange
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Squash
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Outdoor furniture
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Coffee Shop on site
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Steam room
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Badminton equipment
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Indulge in Luxury Amenities
Located in Vancouver's city centre, Auberge Vancouver Hotel offers a luxurious stay with an indoor pool, sauna, hot tub, Turkish bath, and fitness centre. Relax in style and comfort during your visit.
Stunning Views and Modern Comfort
Enjoy the convenience of free WiFi, refrigerator, and microwave in all rooms, along with a flat-screen TV, iPod docking station, and coffee maker. Some rooms boast breathtaking harbour or mountain views, providing a truly memorable experience.
Dining and Entertainment
Savor delicious British cuisine at Lion's Pub, featuring a menu with classics like fish and chips, meatloaf, and burgers. For indoor recreation, guests can enjoy table tennis, squash, and even book tours at the on-site desk.
Book your stay at Auberge Vancouver Hotel now and experience the perfect blend of luxury, comfort, and convenience in the heart of the city.
Please note, the minimum check-in age for guests is 21 years old.
Please note, children under 6 years of age are not allowed to use the pool or fitness facilities. Older children must be accompanied by an adult.
Swimming pool and fitness facilities are closed on all BC statutory holidays.
Proof of vaccination is required for guests over 12 years of age to use the swimming pool and fitness facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and costs CAD 55 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People no matter the age stay for CAD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The location is the only thing this hotel has going for it
The miscommunication between the staff and management! Our mattress was ripped, springs felt through the padding, and so uncomfortable. We changed rooms and had to put two duvets on top of the mattress to make it tolerable. The notice was 24 hours to check out, however, they said they would make it right. We gave them a chance to however, it was still not up to par. They told us new mattresses were coming in the first of May which really didn't help our "stay". The staff laughed and said that was not true.
Great location. Big rooms.
A little bit dated.
Nice place nice location good value
Lifts slow
We stayed here one night after returning from a cruise. Fantastic room. Very comfortable bed. Shower was top notch. Loved the coffee in the room.
The elevators were being worked on, so they were not responding to ‘down’ so we had to go up and then wait to go back down. Wasn’t confident that they would get us where we needed to go.
Wonderful location downtown just a couple blocks from the cruise terminal.
Large apartment, short walk to cruise terminal, so ideal for a pre cruise stay.
No bar or restaurant facilities.
We booked this hotel due to its great location after a cruise and its proximity to Waterfront station and transport to the airport. This, it certainly had and the size of our room was very impressive, but there are a few quirky things which let the hotel down. They have a great room service option from the lion pub that forms part of the hotel and associated club, but it stops at 7pm which was really annoying when after a long day we just wanted a meal in our huge room. The room is on the serface well equipped with a small kitchen area including a microwave, but there is no cutlery, no cleaning products, in fact hardly anything in the cupboards. The staff were imitially very helpful, however when I asked a reception for some cutlery they told me to go back tomthe room and dial '0', refusing to do this for me which I did only to speak to the same person. Not very helpful but a pleasant stay overall.
We stayed here for 1 night and it was a great stay. I was not expecting much, as the facilities are limited. The great staff were able to provide a few options for breakfast etc. Very useful if you are headed for a cruise, the Hullo ferry or the Canada Line to the airport, all a 5-10 minute walk.
Great location near waterfront and cruise departure. Hotel is clean and rooms are a good size
I created an account simply to leave my first review ever. This hotel is very unprofessional and unethical. Booked at this hotel at a very reasonable rate. They cancelled my reservation randomly because it was a "scam". They indicated they would refund what I already paid and could rebook at the current price, which is a thousand dollars more. I booked significantly far in advance because there will be FIFA games during the time I will be visiting Vancouver. It is now impossible to find a hotel at a reasonable price. The hotel said there is nothing they could do. So, to reiterate what I said in the beginning, this hotel is unprofessional and unethical. WOULD NOT BOOK.
I should have read the reviews here before booking with this scam of a hotel. They cancelled my booking with no notice but I can see they have availability just at a much higher price than I booked. They are after the most money they can get even if it means ruining tourists travel plans. Unethical, dishonest and immoral. Don’t waste your time!
This was a very unusual hotel we were given a suite which was very good with plenty of nice extras also a great shower and very nice toiletries
but was showing some signs of wear it was in a great location but lacking in facilities like a restaurant or a proper seating area
it seemed that one side was a hotel and the other side apartments
I loved the pool, where I could really swim compared to other hotels where it's usually smaller
Location and very friendly staff
Decor was quite outdated in the rooms
Good location: 5 mins walk to conference venue at SFU. Many nice cafes and restaurants within proximity. About 5 mins walk to Sky Train station, easy walk around downtown areas.
Room: Spacious and well-appointed. Equipped with everything needed including a microwave and capsule coffee machine. The room was serviced and cleaned daily.
The air-conditioning was a little noisy. It would be nice to have a pair of room slippers for the cold flooring.
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