Holiday Inn Express Hotel & Suites - Paso Robles by IHG

Hotels
•
Holiday Inn Express
8.9 (663 reviews)
2455 Riverside Avenue , Paso Robles , US
+1 805-238-6500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, named employees praised)
Very clean rooms (several guests described rooms as excellent)
Great breakfast (described as lovely/fantastic) and lobby treats (cookies, happy hour)
Convenient, central location for Paso Robles and Highway 1
Comfortable beds and well-equipped rooms (fridge, microwave, large bathroom)
Free parking
Cons:
Elevators out of service for multiple days (frequently mentioned)
Small indoor pool and pool temperature complaints
Occasional cleanliness lapses (one guest moved rooms; sink drain smell)
At least one reported incident of staff entering a room without prior notice
Occasional lack of ice

Categories

Cleanliness
9.2
Many guests repeatedly praised very clean rooms (some called them among the cleanest they've stayed in). A few isolated issues noted (a guest moved rooms for cleanliness reasons; one sink drain smelled). Overall excellent cleanliness with occasional lapses.
Service
9.4
Staff frequently described as very friendly and helpful (several named employees were praised, front desk assistance and local recommendations highly rated). One serious service lapse was reported (staff entered a room without prior notice), but overall service sentiment is strongly positive.
Location
9.3
Location repeatedly called great and convenient for touring Highway 1 and Paso Robles; multiple guests highlighted easy access to local attractions.
Room Quality
9.1
Rooms described as clean, spacious, comfortable beds, large bathrooms, and useful amenities (fridge, microwave, lots of pillows). A few guests mentioned small/claustrophobic pool area adjacent to rooms, but room quality itself was rated highly.
Amenities
8.2
Breakfast, free cookies, happy hour and free parking were appreciated. Repeated negatives: small indoor pool, elevators out of service during stays, occasional lack of ice and pool temperature complaints — amenities are useful but have notable shortcomings.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
9.3
Breakfast repeatedly described as lovely/fantastic and well kept; guests also appreciated lobby cookies and afternoon beer/wine/happy hour — overall very positive F&B sentiment.
Overall Experience
7.8
Overall sentiment is positive due to cleanliness, helpful staff, location and good breakfast, but serious issues (unauthorized room entry incident for one guest, prolonged elevator outage, and some amenity problems) pulled the overall experience down for affected guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in the indoor pool and hot tub after a day of exploring Paso Robles. Upgrade to a suite with a spa bath for the ultimate relaxation experience.

Stay Connected and Energized
Start your day with a delicious breakfast buffet, stay connected with free Wi-Fi, and enjoy the convenience of in-room amenities like a microwave, refrigerator, and coffee maker.

Explore and Experience
Conveniently located near wineries and attractions like Hearst Castle, make the most of your stay by exploring the best of Paso Robles.

Book your stay at Holiday Inn Express Hotel & Suites - Paso Robles for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Our pet policy only allows dogs at this time. We do not allow any other pets to stay on property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 663 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.3
Room Quality: 9.1
Amenities: 8.2
Value for Money: 8.9
Food and Beverage: 9.3
Overall Experience: 7.8
L
Lorelei • family_with_children • us
10
2026-10-22 • via Nuitee
J
Julie • couple • us
10
2026-10-21 • via Nuitee
T
Tom • family_with_children • us
8
Ummm
Pros:

Convenient

Cons:

I got moved from. Room too room because they were not clean

2026-10-20 • via Nuitee
I
Isabel • family_with_children • us
6
It was very comfortable.
Pros:

The staff was great, very friendly. The morning breakfast staff was very friendly and kept the food stocked.

Cons:

At night we kept hearing the up stairs walking

2026-10-20 • via Nuitee
I
Irene • couple • us
10
We are planning to visit Paso Robles again and will certainly stay at this hotel.
Pros:

The staff, location, cleanliness of the room..all excellent. The staff were so helpful in giving information on where to eat, things to do etc. The breakfast was lovely and the staff kept all areas of food service and the dining area very clean.

Cons:

We have no complaints

2026-10-18 • via Nuitee
A
Ali • couple • us
10
Very pleasant
Pros:

Whenever My family and I spent in Holiday Inn it was bless

Cons:

Cleanness

2026-10-16 • via Nuitee
M
Manfred • couple • at
9
Pros:

Die Lage war für unsere Reise entscheidend!

Cons:

Das Pool könnte etwas wärmer sein!

2026-10-16 • via Nuitee
P
Paige • family_with_children • us
10
Comfortable & Clean
Pros:

Clean and staff was very helpful & friendly. Breakfast was fantastic.

2026-10-14 • via Nuitee
S
Suzanne • solo_traveller • us
9
Very comfortable stay.
Pros:

Clayton at the front desk was Exceptional

2026-10-13 • via Nuitee
E
Elliott • couple • gb
8
Great place to stay when doing the whole of highway 1
Pros:

Clean, Spacious, good location, nice staff, free parking, bed comfortable

Cons:

Breakfast very basic

2026-10-12 • via Nuitee
C
Cindy • family_with_children • us
10
2026-10-10 • via Nuitee
G
Gina • solo_traveller • us
10
Great clean rooms and location.
Pros:

Good location. One of the cleanest hotel rooms I have ever stayed in!

Cons:

Nothing.

2026-10-10 • via Nuitee
A
Alston • solo_traveller • us
10
2026-10-10 • via Nuitee
J
Jun • solo_traveller • us
10
2026-10-09 • via Nuitee
D
Dennis • couple • us
9
Good. Great water pressure in shower.
Cons:

Sink drain had a smell like there was hair and gunk caught on the plug stem.

2026-10-09 • via Nuitee
J
Julie • couple • us
10
Pros:

What a wonderful place to stay. Great staff, free warm cookies in the lobby and beer and wine in the afternoon. Quite a nice buffet breakfast as well. Our room was very clean and felt brand new. Loved having the fridge, microwave, big bathroom, lots of pillows and space to spread out. We would definitely come back.

Cons:

Their pool is small and indoor. Felt quite claustrophobia in the room and we didn't use it. I realize that they probably don't have the space to build an outdoor pool, but that would have been nice, especially as it was a heat wave while we were there.

2026-10-08 • via Nuitee
N
Nestor • solo_traveller • us
9
2026-10-08 • via Nuitee
I
Ivano • family_with_children • it
8
2026-10-08 • via Nuitee
J
Jim • couple • us
9
2026-10-07 • via Nuitee
E
Emma • couple • us
9
2026-09-17 • via Nuitee