Holiday Inn Express Hotel & Suites - Paso Robles by IHG

Hotels
Holiday Inn Express
9 (765 reviews)
2455 Riverside Avenue , Paso Robles , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from construction
Breakfast chaos

Categories

Cleanliness
8.66
Guests noted cleanliness but also mentioned noise and disruption due to construction.
Service
10
Staff received positive remarks for being friendly and accommodating.
Location
9.63
Location was frequently praised as excellent.
Room Quality
8.67
Rooms were generally clean and comfortable, but noise issues were raised.
Amenities
8.12
Amenities were impacted by construction, leading to some dissatisfaction.
Value for Money
9.15
Some guests felt the price didn't match the experience due to ongoing construction.
Food and Beverage
8.61
Breakfast quality was noted, though logistics during construction were problematic.
Overall Experience
9.16
Mixed feelings due to construction but positive interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:58

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in the indoor pool and hot tub after a day of exploring Paso Robles. Upgrade to a suite with a spa bath for the ultimate relaxation experience.

Stay Connected and Energized
Start your day with a delicious breakfast buffet, stay connected with free Wi-Fi, and enjoy the convenience of in-room amenities like a microwave, refrigerator, and coffee maker.

Explore and Experience
Conveniently located near wineries and attractions like Hearst Castle, make the most of your stay by exploring the best of Paso Robles.

Book your stay at Holiday Inn Express Hotel & Suites - Paso Robles for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Our pet policy only allows dogs at this time. We do not allow any other pets to stay on property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 765 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.12
Value for Money: 9.15
Food and Beverage: 8.61
Overall Experience: 9.16
K
Kari couple us
10
2026-07-25 via Nuitee
S
SARAH couple us
10
Big comfy room. Great Location.
Pros:

My husband and I were traveling to Paso Robles for the Willie Nelson concert at the California Mid-State Fair. The location was literally a block away, so we could walk to it. Perfect. There was plenty of parking. The front office staff was friendly and checked us in quickly. The room was large and comfortable. It conveniently had soaps, lotions, etc. Everything looked new and clean. Great blackout blinds.

Cons:

The hot breakfast could have been better. However, it was a nice surprise that they had Oatmeal packets without added sugary ingredients AND good raisins and chopped walnuts. Food I can actually eat. That doesn't happen that often. And, the breakfast staff was very accommodating. One little picky thing about the room: Don't jam the back-up roll of toilet paper behind the toilet paper roll. It makes the open toilet paper roll come off one-sheet-at-a-time unless you use both hands to hold the the extra roll back. Annoying. Oh. And the TV didn't work. But, we were there such a short time, we weren't inconvenienced that much.

2026-07-24 via Nuitee
N
Nandana family_with_children us
4
Pros:

The time we reached the staff was very nice. He made us feel comfortable also he gave us some water-bottles as we reached late at night. Check in was smooth.

Cons:

The room itself was okay, but the bathroom was horrible. The sink didn’t work properly at all and kept getting clogged, so we were unable to use it. We also didn’t have enough towels, even though I provided the exact number of guests who would be staying during the booking. We had to compromise on that as well. Overall, the bathroom and lack of basic amenities made the stay quite disappointing. To make matters worse, when I tried to share my concerns with the front desk during checkout, the employee didn’t even seem interested in listening. He was on his phone and did not make an effort to properly address my concerns. Overall, the bathroom issues, lack of basic amenities, and poor customer service made the stay quite disappointing.

2026-07-24 via Nuitee
R
Richard solo_traveller us
6
Maintenance needed and privacy concern
Pros:

Check in was prompt and they allowed early check in which was nice!

Location was great, a hop and a skip from the event center and downtown.

Private parking with on-site security was amazing.

Cons:

My wife and I noticed our sink clogged when running the water for more than 5 seconds. When pushing the drain seal a bunch of black debris became dislodged and smelled horrible. It drained out slowly but it just continued to clog up. The staff was very nice about it, however they had no maintenance available to come and fix the sink. They did give us a 20% discount/refund in the end, they offered to switch rooms when available but we weren't going to be at the hotel at that time and decided to stay the last night there.

Additionally, check out was by 12pm (noon), and at around 9:30am a housekeeping staff attempted to enter the room. They knocked once announcing themselves but also just immediately started opening the door, giving no time whatsoever to really respond. Luckily we had the bolt on, my wife and I weren't even dressed! I immediately asked the housekeeper from the other side of the door if she had not noticed the 'not ready/do not disturb' sign on the door knob, she replied 'yes so sorry'. If we hadn't had the bolt on the door... well... haha. Either way it felt like a huge breach in privacy.

2026-07-21 via Nuitee
D
Diana solo_traveller us
10
Pros:

The amenities: pool, gym, and breakfast. I liked that it was clean and updated. I also liked that there was a washer on my floor. I liked that the staff went out of their way to accommodate my party at the last minute.

Cons:

Not one thing.

2026-07-20 via Nuitee
S
Stewart couple us
9
2026-07-20 via Nuitee
J
James couple us
10
Excellent value
Pros:

Clean

2026-07-17 via Nuitee
S
Stacy family_with_children ie
9
Pros:

They were both great!

2026-07-17 via Nuitee
R
Richard couple us
10
2026-07-14 via Nuitee
J
Joseph couple us
7
Pros:

I was very appreciative of the fact that they had several gluten free options for people like myself who have Celac dx

Cons:

It was difficult to get the room temperture "right"; it was either too cold or too hot

2026-07-13 via Nuitee
E
ELizabeth family_with_children us
10
2026-07-11 via Nuitee
T
Tom solo_traveller us
10
Excellent
Pros:

Nice

Cons:

Nothing

2026-07-11 via Nuitee
L
Liliana couple us
9
2026-07-10 via Nuitee
J
Johanne couple fr
10
2026-07-05 via Nuitee
J
Jo-Ann family_with_children us
7
2026-06-29 via Nuitee
L
Lane couple us
10
Perfect
Pros:

Free wine tasting.

2026-06-29 via Nuitee
L
Lukas extended_group ch
10
2026-06-28 via Nuitee
L
Laura extended_group us
10
Great stay
Pros:

Great breakfast and sunrise

Cons:

Didn’t feel safe walking around the neighborhood

2026-06-28 via Nuitee
A
Amy couple us
10
Would definitely stay again
Pros:

Right off the freeway close to a gas station and able to walk to many restaurants absolutely loved this property

Cons:

Can’t think of anything

2026-06-27 via Nuitee
T
Thomas58078 Couples West Fargo, North Dakota
10
Much more than I expected.
Pros:

We flew into for a few days of wine tasting and booked this hotel to have a home base. Not real high expectations but was I wrong. The late check in went smoothly and we were in our rooms super-fast. I need to take a moment and give a huge shout out to the breakfast room team. Other than Greece, I have never seen the staff so attentive about keeping food items in stock, restocking supplies, and general cleanliness. It was really amazing. This was ever morning. The food was in line with what I was expecting, but the service was over the top. We enjoyed only one evening happy hour, but that was fun and a nice perk. Location was nice for us to get into Paso or on the road to one of the many wineries we visited. Kudos to the entire team here.

2026-06-25 via Tripadvisor