Days Inn by Wyndham Kansas City International Airport

Dirtying hallways outside area dirty

KILLED A LIVE ROACH IN THE COFFEE AREA!
NO SOAP....NO BODY WASH....NO SHAMPOO IN THE DISPENSERS
AIR CONDITIONER SOUNDED LIKE A FREIGHT TRAIN EVERY TIME IT KICKED ON
STAFF ON SITE TO LAZY TO GET OFF THE COUCH TO ASSIST WITH GETTING REGISTERED ON THE KIOSK (my first time to use one)
HOT WATER WAS VERY HARD TO REGULATE

The smells is so bad, inside the bedroom is worse and my family and I find bugs in the room.

Bad smell in room. Staff was hard to sew, they did have avurtual person but hard to understand. Staff in general hard to understand. Room dirty and dusty. Bathroom floors sticky and dirty. Had put pants on floor and came up with dust and dirt. Colliding tiles not in spots. Ceiling uneven

Not enough parking space

Everything there were roaches light fixture coming off the wall electrical outlets hanging out of the wall lights didn't work right had electrical issues no continental breakfast

Dirty elevator
Dirty halls
Faucet in bathroom running all night
Check in with koisi
No breakfast at all except for oatmeal
Advertising breakfast
Very sad

There was no staff on location -- we checked in virtually. Since it was a lower priced hotel it made me feel unsafe

I had to check in at a kiosk with a lady on a screen I couldn't hardly understand and, and after checking in, we got our cards and went in the room, we always check our rooms before deciding to stay and before bringing anything in , my 13 year old son and I walked in and there was a roach crawling across the bedding, and another on the end table, got one smashed and left it on a tissue on the t. v. Stand so staff could see. I have a 13 year old and a 6 month old at the time. I wasn't taking any chances. I said were not doing this. We left the room. Went back to the kiosk, Told them the issue. The kiosk lady offered another room and I declined. Told her I have a family to protect and this building has pests. No thankyou. She said I have to go through bookin.com to get my money back so I called as we left to sit in the parking lot. Booking. Com has been trying to get my money reimbursed, but been trying to get my money back over a month and a half and now, this property is trying to say we stayed the whole 3 days. We were only there a whole 30 minutes, 5 minutes standing at the desk waiting for someone. 10 minutes talking to lady at kiosk, 5 minutes to get to the room to check it. Went back to the kiosk and explained and tried to get reimbursement. And returned keys to the basket on desk. Do not waste your money, effort, time or energy with this place. The pictures don't match the on site visually. Hope this helps! We ended up staying at the Whyndam Garden, it was $300 more but very pleasant and the owner there is making remodeling happen and delicious breakfast bar! The room was very pleasant at the Garden! No heeby jeebies!

Room needs some serious up grading. It was clean but trashy. The door had a peephole that had a piece of tissue stuck it. The lens part was out and the tissue stopped anyone from looking in. The TV was broken. It only had horizontal lines through the whole screen. Unwatchable. Worst was the broken light switch cover next to the shower that was broken. A piece of it missing! Leaving live wires next to running water. Not Good.

Checking in on a kiosk. No personal contact. Also the coffee was disgusting! It was instant and no cream or sugar.

The virtual check in, I would prefer an in person experience. It wasn't very clean. Did not see a single employee. The breakfast was awful, basically non-existent. The breakfast choices were coffee,yogurt and coffee.

Impersonal with kiosk. Hotel was filthy in common areas ( elevator, halls, carpets, walls). Strong air fresheners not good for allergies. Cockroaches in bathroom

The bed was hard. Pillows were lumpy. Bed rail on the side is inconvenient, because I kept hitting my feet on it when getting in and out of bed. Ac unit looked old, worked, but old. Musty smell in the room. Carpet was damp. Marijuana smell in the hallway. Kiosk for desk clerk. Very impersonable.