Best Western Hotel Esplanade

Hotels
•
Sure Hotel by Best Western
7.7 (1536 reviews)
Domkyrkoesplanaden 2 , Västerås , se

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Issues with room cleanliness
Lack of certain amenities
Construction noise

Categories

Cleanliness
6.95
Some feedback indicating issues with cleanliness, particularly related to the temperature and lack of amenities.
Service
8.45
Multiple mentions of friendly and helpful staff, providing a positive experience.
Location
8.45
Consistent praise for the central location near attractions.
Room Quality
6.95
Mixed reviews on room comfort, with some updates needed.
Amenities
7.95
The breakfast options were well received, though some amenities were noted as lacking.
Value for Money
7.45
Generally considered good value, but some comments indicate that expectations were not fully met.
Food and Beverage
7.95
Breakfast received several positive remarks but also some suggestions for improvement.
Overall Experience
7.45
Overall satisfaction with the stay, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:45

Property Description

Modern Amenities
Enjoy free Wi-Fi and sauna access at our hotel. All rooms are equipped with flat-screen TVs for your entertainment needs.

Comfortable Accommodations
Relax in guest rooms featuring private bathrooms with showers, work desks, and parquet floors. Some rooms even have a seating area and kitchenette.

Relaxation Facilities
Indulge in our relaxation area with steam sauna and Finnish sauna. Unwind after a long day of exploring Västerås.

For a convenient stay near Västerås Central Station and local attractions, book your room at Sure Hotel Studio by Best Western Esplanade today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 125 per day.

Location

Guest Reviews

7.7
Based on 1536 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
G
Gustaf • solo_traveller • se
7
2026-07-17 • via Nuitee
B
Bo • solo_traveller • se
8
2026-07-16 • via Nuitee
M
Mikael • solo_traveller • se
8
Pros:

Rent och enkelt. Skön säng. Nära till de mesta.

Cons:

Ingen AC blev varmt mitt i Juli. Svårt att sova.

2026-07-14 • via Nuitee
O
Owe • family_with_children • se
7
2026-07-13 • via Nuitee
L
Lena • couple • se
6
Trevlig o hjälpsam personal. Centralt.
Pros:

Trevlig personal. Centralt läge

Cons:

Damm under sängar och i bordsfläkten.

2026-07-13 • via Nuitee
L
Louise • family_with_children • se
7
2026-07-12 • via Nuitee
T
Tommy • solo_traveller • se
9
2026-07-12 • via Nuitee
S
Sara • solo_traveller • se
8
Pros:

Bra frukost. Trevlig tjej i receptionen. Gammalt men rent och fräscht.

2026-07-11 • via Nuitee
E
Emnerud • solo_traveller • se
8
2026-07-11 • via Nuitee
P
Pertti • solo_traveller • fi
10
2026-07-08 • via Nuitee
P
Per • solo_traveller • se
8
Pros:

En utmärkt frukost. Rent och snyggt rum med en bra säng.

2026-07-08 • via Nuitee
B
Britta • family_with_children • se
2
Ej minnesvärd. Besvikna barn och mamma
Pros:

Att det var centralt och det var gott om plats i rummet

Cons:

Dåligt städat, kvävande varmt (ingen ventilation), byggställningar kring hela byggnaden som inte framgick vid bokning, äcklig frukost (kändes väldigt budget), knappt bemannat, dyrt sett till vad vi fick

2026-07-07 • via Nuitee
E
Elisabeth • couple • se
9
Pros:

Mycket trevlig personal, både i incheckning och frukostmatsal. AC på rummet

Cons:

Rummet var litet för två personer och fönstret gick inte att stänga

2026-07-07 • via Nuitee
R
Ragna • extended_group • se
10
Pros:

Centralt, rent och fräscht, god frukost:)

Cons:

Lite tråkigt att det var digital in/utcheckning. Ett tips om man har svårt med det digitala är att kolla upp vilka tider receptionen är bemannad.

2026-07-07 • via Nuitee
V
V1600 • solo_traveller • fi
9
2026-07-06 • via Nuitee
P
Paul • solo_traveller • se
8
2026-07-06 • via Nuitee
V
Virensjö • solo_traveller • se
7
Cons:

Alldeles för varmt på rummet.

2026-07-06 • via Nuitee
A
Annika • extended_group • se
9
2026-07-06 • via Nuitee
A
Arnfinn • family_with_children • no
8
kan godt ta et opphold på hotellet
Pros:

Hotellet var bra alt i ett.

Cons:

Det var en støyende/skjærende lyd fra en aircondition tvers over gaten for rom 148, jeg kunne ikke ha vindu åpent om natten på grunn av bråket, medførte veldig varmt på rommet, men en vifte som var satt inn,reddet oss.

2026-07-05 • via Nuitee
A
Anneli • solo_traveller • se
3
2026-07-05 • via Nuitee