Best Western Plus Coastline Inn

Hotels
•
Best Western Plus
8.6 (724 reviews)
503 Nutt Street , Wilmington , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Good breakfast options
Cons:
Cleanliness issues
Unexpected parking fees
Room quality concerns

Categories

Cleanliness
6.73
Several mentions of uncleanliness, including moldy linens and old smells.
Service
9.7
Staff received positive feedback for being kind and helpful.
Location
9.74
Frequent praise for the location being perfect and beautiful.
Room Quality
8.19
Mixed sentiments; some rooms had issues, like mold and poor drainage.
Amenities
7.72
Amenities like parking and breakfast had mixed reviews; some were positive while others noted missing features.
Value for Money
8.68
Considered good value by some, but a parking fee was unexpected.
Food and Beverage
8.73
Breakfast options were generally appreciated, though some comments on basics.
Overall Experience
9.3
Overall, experiences were varied but included many positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:29

Property Description

Riverfront Location
Nestled in historic Wilmington, North Carolina, the Best Western Plus Coastline Inn offers stunning river views and a pier for guests to enjoy.

Modern Amenities
Each room is equipped with a flat-screen TV, free WiFi, and coffee-making facilities. Guests can also take advantage of the fitness centre and daily hot breakfast.

Convenience at Your Fingertips
With a 24-hour front desk, meeting facilities, and dry cleaning services, the hotel ensures a hassle-free stay. Plus, it's just a short drive from Wilmington International Airport and USS North Carolina Battleship Memorial Park.

Experience comfort and convenience at Best Western Plus Coastline Inn. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 724 reviews
Cleanliness: 6.73
Service: 9.7
Location: 9.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.3
M
Michelle • couple • us
9
Great
Pros:

Everything. Beautiful view. Clean and comfortable rooms. Great location. Will definitely book again

Cons:

Nothing

2026-05-29 • via Nuitee
W
Wayne • couple • us
9
2026-05-26 • via Nuitee
J
Jana • couple • de
9
2026-05-25 • via Nuitee
L
LoveFunTravels • Couples • North Augusta, South Carolina
6
Nice Location and Friendly Staff.
Pros:

We don’t typically stay at Best Western properties but opted to this time due to price. We enjoyed our stay much more than we anticipated. The staff (every single person we interacted with over a two night stay) was friendly. Each person eager to help. A refreshing nod to how all businesses practiced good customer service 20+ years ago.

Our room had a beautiful river view and the hotel was an easy walk to the historic downtown area. Room had a mini refrigerator which was very nice too.

Bathroom shower was not as nice as comparative properties, but sink and toilet areas were acceptable. Hotel appeared to be very dog friendly, but we didn’t have a dog to weigh in on personal experience.

Parking is limited and very frustrating. Disappointing that a $15 fee per night does not guarantee a spot. A wedding reception was happening when we checked in. Those attending took all the designated hotel guest spots.

2026-05-22 • via Tripadvisor
K
KCplan • Solo travel • Florida
4
Nice View But Not Nice Accommodations
Pros:

Positives:

Beautiful view, centrally located, and tucked perfectly between the Aloft and the Embassy Suites on the Riverwalk. The staff was very accommodating and the complimentary breakfast was appreciated. Parking at $15 a night was also reasonable for the area.

Areas for Improvement:

The biggest issue was the complete lack of storage in the room. There was not even one dresser or drawer available. I actually asked if guests were expected to live out of their suitcase for multiple days and was basically told yes. My stay was $1,100 for four nights, and for that price, I should not have to live out of a suitcase. There wasn't even a drawer for toiletries like toothpaste or personal items.
Something as simple as an inexpensive IKEA dresser or storage cabinet would have completely changed my experience and likely would have made me stay.

Solution/Resolution:

To their credit, the hotel staff was accommodating and did refund my full purchase price, which I genuinely appreciate. I just think this is such a simple and fixable issue that management should pay attention to.

Losing $1,100 over the lack of a dresser or basic storage seems unnecessary. Adding even a simple IKEA drawer system would make a huge difference

2026-05-22 • via Tripadvisor
C
Carla • solo_traveller • us
9
The best and most convenient hotel for attending the Earth, Wind, and Fire concert!!
Pros:

The room was great!! The view of the water was great!! The hotel was close to the concert I was attending so that was great!!

Cons:

N/A

2026-05-20 • via Nuitee
M
Michele • couple • us
8
2026-05-16 • via Nuitee
S
Strudels • family_with_children • us
9
Pros:

Close to everything

Cons:

Because I was a local to Wilmington, she said they weren't supposed to let me stay there. Guess my money isn't the same as out-of-towners.

2026-05-11 • via Nuitee
V
Vince • solo_traveller • us
7
Only stayed overnight. Will probably never stay there again.
Pros:

Convenience to downtown

Cons:

Old hotel with ok updates. Breakfast was terrible. Only thing worth eating was yogurt. Eggs were watery, sausage was a pale color and potato’s had no taste.

2026-05-11 • via Nuitee
K
Karen • solo_traveller • us
8
Pros:

The location was great. All rooms have a view of the river.

Cons:

It would have been nice if the rooms had a balcony.

2026-05-09 • via Nuitee
M
Martha • solo_traveller • us
10
I will be back.
Pros:

Very nice room. All the staff greeted me daily with a smile. The breakfast was a nice addition before going to my meetings. Great location. I had heard there are parking problems however I did not have that issue on this trip.

Cons:

There was nothing I had an issue with on this trip.

2026-05-07 • via Nuitee
T
Tim • couple • us
9
2026-05-03 • via Nuitee
C
Clark • solo_traveller • us
5
Pros:

The location and view was amazing

Cons:

The bed was uncomfortable

2026-04-30 • via Nuitee
P
Patricia • family_with_children • us
10
2026-04-29 • via Nuitee
K
Kaylen • family_with_children • us
10
2026-04-26 • via Nuitee
C
Cynthia • couple • us
8
Great location! Easy access to everything
Pros:

Location was great, staff was very nice throughout the stay.

Cons:

The bed was uncomfortable

2026-04-26 • via Nuitee
P
Pittman • couple • us
8
Great stay in Wilmington
Pros:

The breakfast - which I believe is included for most guests - is really quite good. There is a good selection of foods, including the usual eggs of course. There is also a waffle maker, yogurts and a variety of cereals.

Cons:

This is an older property, but is well maintained and clean.

2026-04-21 • via Nuitee
S
Scott • solo_traveller • us
8
Pros:

Location was great

2026-04-17 • via Nuitee
J
James • solo_traveller • us
3
I left the hotel and booked two more nights with courtyard by Marriott which was exceptional
Pros:

I liked how the room overlooked the river

Cons:

The rates were way too high, and the rooms were less than I expected. The air conditioner didn’t work, there was no microwave oven, there was no comfortable chair except for a desk chair. Definitely not worth the money and I definitely would not stay there again.

2026-04-15 • via Nuitee
J
Jeanine • family_with_children • us
10
Pros:

Staff was great room was clean and comfy

Cons:

Eggs were awful need a product

2026-04-15 • via Nuitee