Holiday Inn Kansas City - Downtown by IHG

Hotels
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Holiday Inn Hotels & Resorts
9.4 (638 reviews)
770 Admiral Boulevard , Kansas City , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise from adjacent rooms
Dirty room upon check-in
Unclear fees for amenities

Categories

Cleanliness
8.91
Room was not cleaned properly; some rooms noted as dirty.
Service
9.99
Staff was friendly and went above and beyond in some instances.
Location
9.92
Good location, convenient for events and concerts.
Room Quality
9.37
Rooms were generally comfortable but with some noise issues.
Amenities
8.9
Limited amenities reported; disappointment with some services.
Value for Money
8.86
Some guests felt it was overpriced for the quality provided.
Food and Beverage
9.41
Breakfast rated highly, but some dining experiences were disappointing.
Overall Experience
9.88
Overall positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:03

Property Description

Modern Accommodations
Holiday Inn - Kansas City - Downtown offers air-conditioned rooms equipped with all modern amenities such as a coffee machine, fridge, and microwave.

Convenient Facilities
Guests can take advantage of the fitness center, on-site restaurant, and bar. Additionally, the hotel features a business area for those traveling for work.

Great Location
Situated just 1.6 km from Sprint Center, this non-smoking property is also close to Kansas City Convention Center and other popular attractions like Union Station and the National World War I Museum.

To experience comfort and convenience in the heart of Kansas City, book your stay at Holiday Inn - Kansas City - Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 638 reviews
Cleanliness: 8.91
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.88
K
Kearsten • couple • us
10
2026-06-13 • via Nuitee
M
Madison • family_with_children • us
6
Worked for the trip.
Pros:

The staff was very nice. The room was modern and comfortable.

Cons:

The $25 a day parking seems a bit much without security out there watching the cars… what is the point of paying if you aren’t making sure the cars are safe.. :/

2026-06-09 • via Nuitee
P
Paul • solo_traveller • us
9
Pros:

Overall feel of the facility.

Cons:

A couple of bumps with two staff members

2026-06-05 • via Nuitee
C
Caitlin • family_with_children • us
4
Cons:

There was no hot water in the morning.

2026-06-01 • via Nuitee
J
Josh • couple • us
10
2026-06-01 • via Nuitee
J
Jeroen • solo_traveller • nl
7
soso
Pros:

Staff was very friendly

Cons:

Overall prices of parking, breakfast. Simple hotel but at peak of events too expensive. Even the extreme friendly staff does not make up for that...

2026-05-28 • via Nuitee
D
Dana • couple • us
6
I couldn’t have stayed over two nights and I really would’ve gone home after one night if I could.
Pros:

The openness of the lobby and the seating

Cons:

It was very little I could eat because I can’t have gluten. They ran out of eggs and bacon.
The worst part was the perfume me sheep fragrance in the carpet and in the air made us nauseous all weekend! Please stop putting that smelly fragrance everywhere. It’s just sickening. In our room was smelly on top of that.

2026-05-26 • via Nuitee
H
Hout • solo_traveller • us
8
Almost worth it for the bed.
Pros:

Staff was awesome and it was the most comfortable bed ever.

Cons:

Breakfast wasn't free. When did this change!?!?!? And a huge leak sprung from the ceiling of the front desk as I was checking in. I felt so bad for staff

2026-05-21 • via Nuitee
J
Joshua • solo_traveller • us
9
2026-05-18 • via Nuitee
C
Clinton • solo_traveller • us
2
Not much sleep will never say again.
Pros:

Bed was ok

Cons:

Very noisy. Road noise and other hotel guests.

2026-04-21 • via Nuitee
C
Collin • extended_group • us
7
2026-04-21 • via Nuitee
T
Teonna • solo_traveller • us
4
2026-04-20 • via Nuitee
M
Markéta • family_with_children • us
9
Pros:

Hotelové služby vynikající. Snídaně kvalitní. Poloha blízko centra, na bezplatnou tramvaj je to cca 15min pěšky od hotelu. V pěší vzdálenosti je i oblíbený City Market.

Cons:

Trochu ruch z přilehlé silnice, a to i během nočních hodin. Bydleli jsme v přízemí. V okolí hotelu, ale i v samotném centru města, se potloukají lidé bez domova. Ale nezdají se být nebezpeční.

2026-04-15 • via Nuitee
M
Martin • couple • se
8
2026-04-12 • via Nuitee
S
Shelby • couple • us
1
Waste of my money
Pros:

It looked pretty nice when walking in.

Cons:

Cold shower, would not get hot
Employee very unprofessional
Kids running around so we couldn’t sleep
Breaker kept tripping the power in our room
Microwave wouldn’t work
Terrible communication

2026-04-09 • via Nuitee
C
Christina • couple • us
10
2026-04-08 • via Nuitee
C
Caela • couple • us
8
2026-04-07 • via Nuitee
S
Scott • couple • us
7
I enjoyed my stay we'll probably book with them again feel like Holiday inn should off of free
Pros:

The room was very clean the bed very comfortable

Cons:

$25 fee for parking per day I feel like the breakfast should have been free

2026-03-30 • via Nuitee
A
Anthony • family_with_children • us
10
Pros:

Good choice of items

Cons:

Desk clerk stated our rate did not include breakfast, and it did.

2026-03-28 • via Nuitee
C
Carrie • family_with_children • us
3
2026-03-28 • via Nuitee