Holiday Inn Express - Santa Rosa North by IHG

Hotels
Holiday Inn Express
8.6 (896 reviews)
2632 Cleveland Avenue , Santa Rosa , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good breakfast
Safe location
Cons:
Small rooms
No laundry facilities
Noise from other rooms

Categories

Cleanliness
8.73
Guests frequently mention cleanliness positively in multiple reviews.
Service
8.9
Customer service was highlighted as great by multiple guests.
Location
8.84
Positive mentions of safe location and proximity to shopping centers.
Room Quality
7.99
Some guests complained about room size and noise, impacting the score.
Amenities
8.42
Amenities like breakfast received positive feedback, though some features were lacking.
Value for Money
8.48
Overall perceived value was good with references to competitive pricing.
Food and Beverage
8.83
Breakfast received high praise from various guests.
Overall Experience
8.6
Overall satisfaction is indicated by positive summaries from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:00

Property Description

Convenient Location:
Located off Highway 101, Holiday Inn Express - Santa Rosa North is the perfect stop for travelers looking for easy access to major attractions.

Comfortable Accommodations:
Each room at our hotel is equipped with modern amenities such as free WiFi, a TV with cable channels, and a coffee machine to ensure a cozy stay for our guests.

Explore Nearby Attractions:
With local wineries like Siduri Wines & Novy Family Winery and Paradise Ridge Winery just a short drive away, and Sonoma County Fair Grounds and Golf Course within 10 minutes, there's plenty to see and do near Holiday Inn Express - Santa Rosa North.

Book your stay now at Holiday Inn Express - Santa Rosa North for a relaxing and enjoyable experience.

Important information:

Guests in some rooms may experience some noise or light disturbances due to being close to the highway.
The pool is closed until 2023 for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 896 reviews
Cleanliness: 8.73
Service: 8.9
Location: 8.84
Room Quality: 7.99
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.83
Overall Experience: 8.6
J
JUNGWON family_with_children kr
9
Good
Pros:

This hotel is so good. The room is clean and practical with microwave, capsule coffee machine. The staff is so kind. The price is good. I highly recommend this hotel when you stay in Santa rosa.

Cons:

If there was more kind of breakfast, it would be better.

2026-07-11 via Nuitee
D
Dana family_with_children us
5
2026-07-10 via Nuitee
B
Benjamin family_with_children us
10
Great location, awesome breakfast.
Pros:

Great location and breakfast !

Cons:

Close to highway, but didn't bother much.

2026-07-06 via Nuitee
S
Steve solo_traveller us
10
2026-07-03 via Nuitee
S
Shannon couple us
8
Excellent
2026-07-01 via Nuitee
D
Darlene couple us
6
Good location but horrible beds !
Pros:

Clean
Stall was friendly and attentive
Good location near freeway and shopping

Cons:

THE BEDS, like sleeping on a large Marshmallow. Horrible. Not a firm spot on the entire mattress.
Rooms were very small and crowded. Very hard to access window shad cords to close the main shade.

2026-06-28 via Nuitee
C
Christina extended_group ch
8
Für die Durchreise OK
Pros:

Es war sauber und gepflegt.

Cons:

Die Zimmer sind sehr klein.
Für in die Stadt braucht man das Auto.
In der Umgebung gibt es ein Shoppingcenter.

2026-06-18 via Nuitee
C
Casandra extended_group us
3
It was not worth the $300 we paid. We left without staying and found other accommodations.
Pros:

The front desk assistant was very nice

Cons:

As soon as we walked into the room it smelled like someone had recently taken a fresh poop in the bathroom. The toilet paper was disheveled like someone had clearly recently used it. It was very apparent and extremely off putting when we walked in.

2026-06-14 via Nuitee
D
Debbie solo_traveller us
10
Pros:

This is my go to hotel when visiting Santa Rosa. Rooms clean and comfortable. Decent rates. Good breakfast.

Cons:

I have no complaints.

2026-06-11 via Nuitee
S
Silas family_with_children us
7
Great staff
Pros:

The staff and Breakfast

Cons:

Rooms are too small for the price. Stayed in other places that were just as clean but bigger for a cheaper price in the same area

2026-06-10 via Nuitee
H
Holly solo_traveller us
8
Pros:

The bed was comfy.

Cons:

The door was very close to the room door. The open door was noisy

2026-05-31 via Nuitee
P
Penny solo_traveller us
8
Pros:

It was goood

Cons:

The oven was broke so no hot breakfast

2026-05-28 via Nuitee
I
Ina solo_traveller de
9
2026-05-28 via Nuitee
T
Thacker family_with_children us
10
2026-05-27 via Nuitee
T
Tyler couple us
9
2026-05-26 via Nuitee
L
Laura couple us
9
Pros:

Muy rico y muy linpio

Cons:

Todo me gusto

2026-05-25 via Nuitee
Y
Yvonne couple us
10
2026-05-24 via Nuitee
S
Sheng Fen couple tw
9
Good and comfortable
Pros:

Very good

2026-05-19 via Nuitee
A
Arthur couple us
10
2026-05-18 via Nuitee
B
bertrand solo_traveller fr
8
2026-05-08 via Nuitee