HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Hotels
9 (1452 reviews)
Seeburgstrasse 72 , Luzern , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful view
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.39
Some cleanliness issues reported, such as spider webs and hair in the bathroom.
Service
9.36
Staff described as pleasant and helpful, contributing positively to the experience.
Location
9.4
Numerous mentions of excellent views and convenient bus access to local attractions.
Room Quality
8.85
Rooms are spacious and well-designed with great views, though some maintenance issues noted.
Amenities
8.88
Good amenities overall, but some mentioned the spa wasn't up to expectations.
Value for Money
8.84
A generally positive view on the value offered, though a specific mention of meal pricing dissatisfaction.
Food and Beverage
8.89
The food is enjoyed by guests, though some limited options were noted.
Overall Experience
9.36
Guests reported a wonderful stay with memorable experience and breathtaking views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Luxurious Lakeside Living

Dining with a View: Indulge in modern cuisine at our lakeside terraces and trendy bar.

Wellness and Relaxation: Unwind in our small wellness area or soak up the sun on our lakefront lawn.

Endless Activities: From water sports to free fitness facilities, there's something for everyone at HERMITAGE Lake Lucerne.

Book now for an unforgettable lakeside experience at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel.

Important information:

Please inform the property in advance about the number of guests arriving with you. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Please note that single currency credit cards (UnionPay logo only) are not accepted for reservations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 40 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9
Based on 1452 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
E
ernesto antonio family_with_children ch
5
Pros:

lhotel.la vue

Cons:

le.peti dejeuner est.tresmmoyen

2026-06-13 via Nuitee
D
Diego family_with_children br
7
2026-06-12 via Nuitee
F
Fadia solo_traveller kw
10
Pros:

Locationnis excellent. It spa / hotel . Place to rewind.food is 3xcellent as well. Nice beach nice garden.

2026-06-11 via Nuitee
C
Camillo couple ch
9
2026-06-07 via Nuitee
C
Céline family_with_children ch
10
2026-06-06 via Nuitee
H
HAMDOON couple ae
9
2026-06-05 via Nuitee
S
socrates solo_traveller il
8
2026-06-04 via Nuitee
H
Hans Peter couple de
8
Cons:

Zu viele Gäste ohne Niveau

2026-06-04 via Nuitee
M
Mohamed family_with_children ae
10
Perfect family vacation, unbelievable views and an awesome location.
Pros:

Absolutely loved everything about the hotel. Unbelievable lake and mountain views from the rooms. We were a family of 4, we had the room with the balcony. The room was spacious enough for all of us (2 kids 4 and 9 years old). Location is great, less than 10 mins from old town and the main train station. Super helpful and friendly staff. We got really lucky with the weather that week (2nd half of May) and the hotel had multiple water activities to offer. Wonderful stay, obviously still expensive but nothing compared to other options we were looking at in Lucerne (which are super expensive) and I honestly can’t even imagine what would they have offered more than what we got at Hermitage. So probably amazing value for money compared to other options there.

Cons:

Nothing at all

2026-06-03 via Nuitee
D
DayTrip68159404954 Family
10
A Happy Place
Pros:

The Hermitage in Lake Lucerne was a wonderful stop during our recent vacation. What can I say? The entire staff was very friendly and accommodating. If you needed something, we always got service with a smile. When we opened our shades we had an amazing view of Lake Lucerne and a gorgeous, snow capped mountain. It was just a happy, relaxing time spent here.

2026-06-02 via Tripadvisor
S
socrates family_with_children il
8
Lovely place and lovely staff with amazing view.
Pros:

The view is so lovely and most of the staff were so nice.

Cons:

Cleaning the rooms was a bit confusing, we put the tag outside the door for cleaning but it meant the opposite .

2026-06-01 via Nuitee
T
Tatiana family_with_children it
9
2026-05-31 via Nuitee
M
mohamedm846 Couples
10
Top
Pros:

A big thank you to all of you. The staff is truly loyal and dedicated, and the reception team is excellent very kind, welcoming, and professional.Our room was clean and calm, the restaurant was very good, and everything was explained clearly to us about visiting Lucerne.The cocktails were professional and authentic, perfectly prepared.Thank you again for making our stay so enjoyable.

2026-05-30 via Tripadvisor
H
Humaid couple ae
10
2026-05-29 via Nuitee
G
Glick couple us
10
Restful
2026-05-29 via Nuitee
M
Monica Afua solo_traveller gh
10
The real experience..... Breathtaking view hotel
Pros:

View from my room was exceptional
Paul was my experience. Very supportive, authentic, empathetic and ready to help. Paul made my stay a great one.
Tom was also engaging and helpful.

Cons:

My welcome was bad with Mar and the other lady. They were not helpful neither were they ready to go the extra mile.
They generalised issues and l felt that was not customer centric.

2026-05-28 via Nuitee
S
Stergios family_with_children ch
7
Very good hotel overall but the price is absolutely in no way justifies
Pros:

Renovated, high quality, comfortable rooms, kind and efficient staff at the reception

Cons:

This hotel is nowhere near the value that should correspond to its price. It does not offer enough facilities to justify its price (eg no pool), the restaurant was just ok and was not really child friendly for dinner and the breakfast was very very very simple for the price paid.

2026-05-24 via Nuitee
K
Khaled couple sa
10
Pros:

الفندق مرتب اطلالته تاخذ العقل والله بالادوار اللي فوق مثل الرابع او الخامس الاستقبال بمكان والغرف بمكان جمبه على طول ومأمن عليها تدخل وتطلع بسرعه خدمتهم سريعه وكويسين صراحة كل شي بالمكان حلو ما جربت الاكل ولا الفطور بس صدق الفندق يستاهل
كذلك فيه مكيف، وافضل ميزة صراحة شفتها يعطونك تكت طول مدة الاقامة على الباص تروح للسنتر وترجع معه ببلاش ومحطة الباص قدام الفندق على طول يعني صدق الميزه هذي كويسه لان السنتر يزدحم وتغلى الاسعار والمشي متعب يبي لك ساعه ف الباص سريع ونظيف وسهل وكل شي واضح تروح وتنبسط وترجع فيه للفندق

Cons:

الشي الواحيد اللي ماعجبني فيهم مخداتهم مخداتهم غريبه مدري شلون

2026-05-24 via Nuitee
I
Iris family_with_children be
10
2026-05-23 via Nuitee
L
LAMYAA couple sa
10
Pros:

فندق بخدمات عالية .. خمس نجوم صراحة
موظفين خدومين وبشوشين، وموظف يوقف سيارتك بالمواقف وينزل اشناطك لغرفتك ويجيب لك السيارة بعد ..

نظافة الغرفة والاطلالة خرافيييه، وفيه تكييف

حنا غلطنا وفتحنا الشباك بالليل واللمبات شغالة، ودخلت علينا حشرات 😂
لكن على طول غيرو لنا الغرفة 😍

عندهم خدمة الباص مجانية، يوديك سنتر لوسيرن ويرجعك الفندق لان فيه محطة بالفندق

2026-05-22 via Nuitee