The Royal Anne Hotel

Hotels
8.8 (2669 reviews)
348 Bernard Avenue , Kelowna , CA
+1 250-763-2277

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast offerings
Cons:
Parking issues
Noise between rooms

Categories

Cleanliness
8.26
Guests noted that the property is clean, with complaints about minor issues like scuffs in the rooms.
Service
9.23
Staff are consistently praised for their kindness and helpfulness.
Location
9.27
Multiple reviews emphasize the excellent location near restaurants and attractions.
Room Quality
8.72
Rooms are described as spacious and comfortable but have some minor needs for maintenance.
Amenities
8.75
Amenities such as breakfast and parking receive positive mentions, though there are parking issues.
Value for Money
8.71
Guests find the pricing to be very good for the quality of the hotel.
Food and Beverage
8.76
Breakfast offerings are frequently noted as very good, with some requests for more options.
Overall Experience
8.73
Overall satisfaction is high with minor complaints, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:53

Property Description

Central Location in Kelowna Downtown
Located in the heart of downtown Kelowna, Hotel Royal Anne is just a short stroll away from City Park, making it the perfect base for exploring the city.

Amenities for Relaxation and Convenience
Unwind in the small fitness center or sauna, enjoy a continental breakfast to start your day right, and take advantage of the free WiFi throughout the hotel.

Dining Options and Entertainment Nearby
Savor a delicious meal at O’Flannigan’s Irish Pub, conveniently located on-site, or explore the variety of dining options in the surrounding area. With the Grand Okanagan Conference Centre and Prospera Place within walking distance, there's no shortage of entertainment options.

Book your stay at Hotel Royal Anne now for a memorable Kelowna experience!

Important information:

Please note, parking is available on a first-come first-serve basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

8.8
Based on 2669 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
W
Wayne • couple • us
10
An older hotel with newer amenities
Pros:

All staff was very friendly and very helpful. One of them even moved his car so I would have a place to park.
The continental breakfast was more than adequate.

Cons:

Nothing

2026-10-29 • via Nuitee
A
Antinea • solo_traveller • mx
4
Decepcionante
Cons:

El desayuno es pésimo. El hotel es caro para lo anticuado y feo que es. La zona, aunque cerca del lago, tiene mala pinta y no se siente segura.

2026-10-28 • via Nuitee
K
Kevin • couple • ca
8
2026-10-28 • via Nuitee
M
Matt Canty • solo_traveller • ca
9
2026-10-27 • via Nuitee
R
Ronald • family_with_children • ca
10
Pros:

High end feel, location, large room and very clean. Hotel in general and room were very well maintained.

Cons:

Parking was a bit short but there is a very inexpensive parkade less than a 5 minute walk away.

2026-10-26 • via Nuitee
P
Plunkett • couple • ca
9
2026-10-26 • via Nuitee
N
Nancy • couple • ca
10
Would definitely stay again. I will be back
Pros:

Great hotel, walking distance to everything in downtown kelowna, really nice place.

Cons:

Parking, underground not recommended for trucks, too small, very limited parking behind hotel

2026-10-26 • via Nuitee
H
Hinton • couple • ca
8
2026-10-25 • via Nuitee
J
Joe • couple • ca
8
Very good overall
Pros:

Great staff

Cons:

Limited underground parking. Needed to arrive near check in time to ensure we got a space to park.

2026-10-25 • via Nuitee
M
Mariia • family_with_children • ca
9
Pros:

Location and room is clean

Cons:

Little bit old, but that money is excellent

2026-10-25 • via Nuitee
D
Denis • couple • ie
9
Pros:

Excellent housekeeping

2026-10-23 • via Nuitee
A
Alastair • extended_group • gb
10
2026-10-22 • via Nuitee
P
Pam • family_with_children • ca
9
Staycation
Pros:

Location was amazing! They were even able to accommodate me early as my fight got in hours before check-in! Everyone was very helpful!

Cons:

Parking was in a first come first serve which I found odd. I was able to get spot but still strange to see such a small parking area.

2026-10-21 • via Nuitee
J
Joshua • family_with_children • ca
10
2026-10-20 • via Nuitee
D
Delilah • family_with_children • ca
9
2026-10-20 • via Nuitee
P
Peter • family_with_children • ca
10
Great
Pros:

Great Place in downtown Kelowna

2026-10-20 • via Nuitee
L
lori • couple • us
10
Pros:

Excellent location and very friendly staff. A good hot breakfast with house made muffins, fresh berries and sausages.

2026-10-20 • via Nuitee
M
Maria • extended_group • ca
9
2026-10-20 • via Nuitee
B
Barb • family_with_children • ca
10
Pros:

The location is perfect for finding restaurants and walking the boardwalk. Stayed once in the winter as well. It was great then for going to the outdoor holiday skating. We liked the pub food where tge hotel offered discounts. The underground parking is good. The cookies at the front desk are a very nice touch. Breakfast had nice fruits

Cons:

There are homeless people out front. But this is the case in most cities now.

2026-10-20 • via Nuitee
S
Susan • extended_group • au
10
Very pleasant.
Pros:

The location of the hotel was excellent as it was walking distance to everything. Our car was too big to fit in the carpark however the hotel sorted us out with another parking space. The buffet breakfast was good.

Cons:

Nothing. All was good.

2026-10-19 • via Nuitee