Emporio Veracruz

Hotels
•
Emporio Hotels
9 (2232 reviews)
Paseo del Malecón 244 , Veracruz , mx
+52 229 989 3300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean pools
Comfortable rooms
Cons:
Inconsistent food temperatures
Noise in some areas
Issues with room maintenance

Categories

Cleanliness
8.5
General sentiment indicates good cleanliness, but some comments suggest areas for improvement.
Service
10
Hosts consistently praised the attentive and friendly staff.
Location
9.5
Location frequently mentioned as a strong point for guests.
Room Quality
8.5
Rooms generally comfortable, but issues noted with maintenance in a few cases.
Amenities
9
Amenities include good pool facilities, though some complaints about temperature.
Value for Money
8.5
Pricing concerns noted regarding certain services, but overall still perceived as fair.
Food and Beverage
8.5
Food praised for quality, but temperature and flavor variability noted.
Overall Experience
9.5
Reviews mostly reflect a positive overall experience, with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:17

Property Description

Breathtaking Views of Fort of San Juan de Ulúa
Experience luxury at its finest at Emporio Veracruz, where every room offers stunning views of the historic Fort of San Juan de Ulúa.

Luxurious Amenities for Every Guest
Indulge in the hotel's 3 swimming pools, spa, and 24-hour room service. Each guest room is equipped with a 32-inch flat-screen TV, iPod docking station, minibar, and coffee maker. Upgrade to a room with a balcony to enjoy mesmerizing ocean views.

Unwind and Rejuvenate
Take advantage of the recreational facilities including a gym, sauna, and hot tub (reservation required). For your convenience, there is also a business center, along with medical and babysitting services available.

Book your stay now at Emporio Veracruz for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

9
Based on 2232 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
JULIO CESAR • solo_traveller • mx
9
Estancia muy bonita.
Pros:

Ambiente aromatizado, personal muy cordial y atento.

Cons:

Al querer preprarar el cafe, el deposito de agua de la cafetera tenia polvo.
En el lavabo estaba tapado,el agua no baja rapido.

2026-08-29 • via Nuitee
G
Gerardo • extended_group • us
10
Recomendado
Pros:

Ubicación calidad precio

Cons:

Falta de limpieza en los azulejos de la regadera

2026-08-29 • via Nuitee
R
RAMON ALBERTO • extended_group • mx
10
Pros:

UBICACION DEL HOTEL

Cons:

SERVICIO DEL BAR EN LA ALBERCA, SOLO FUE 1 OCACION Y ESTUVE 3 HORAS, SOLO CONSUMI 1 BEBIDA, YA QUE NO FUERON NUEVAMENTE.

2026-08-28 • via Nuitee
A
Amelia • couple • us
9
Pros:

Everything: location, staff, comfort, facilities, cleanliness, everything.

Cons:

Nothing.

2026-08-28 • via Nuitee
I
irais • solo_traveller • mx
10
2026-08-26 • via Nuitee
C
Calderon • solo_traveller • mx
10
2026-08-26 • via Nuitee
D
Diego • solo_traveller • mx
10
Pros:

Las albercas son muy adecuadas para la familia

2026-08-26 • via Nuitee
M
maria elizabeth • family_with_children • mx
9
excelente
Pros:

la atencion del personal

Cons:

que no me pusieron cafetera

2026-08-26 • via Nuitee
A
Alcántara • solo_traveller • mx
9
2026-08-25 • via Nuitee
M
marian • solo_traveller • mx
10
2026-08-25 • via Nuitee
M
marian • solo_traveller • mx
10
2026-08-25 • via Nuitee
M
marian • solo_traveller • mx
10
Pros:

Me encantó la ubicación

Cons:

Que la entrada del lado del malecón no había elevador o rampa, ya que no podías subir por ahi con la carriola

2026-08-25 • via Nuitee
A
Araceli • solo_traveller • mx
8
2026-08-23 • via Nuitee
M
maria elizabeth • solo_traveller • mx
9
2026-08-22 • via Nuitee
S
Sylvain • couple • fr
10
Superbe et très bien situé
Pros:

L’emplacement, les piscines, la vue du balcon!

2026-08-22 • via Nuitee
B
Blanca • solo_traveller • mx
10
Excelente ubicación
Pros:

La ubicación es extraordinaria y el desayuno buffet es buenísimo

Cons:

Se nota que le hace falta un cariño a las habitaciones, un poco de mantenimiento y cambio del tipo de televisor no le caería nada mal.

2026-08-22 • via Nuitee
E
Estela • solo_traveller • mx
10
Pros:

Super las piscinas, muchas felicidades

Cons:

No, puedo decir que, porque todo muy bien 👍

2026-08-21 • via Nuitee
M
Mélanie • family_with_children • mx
9
Pros:

El buffet de desayuno es muy completo y el pan está muy rico. Las camas son muy cómodas y descansamos muy bien. La zona de alberca está agradable para disfrutar con niños.

Cons:

El ultima día, el aire acondicionado empezó a fallar.

2026-08-21 • via Nuitee
I
Isaac Esteban • solo_traveller • us
9
2026-08-20 • via Nuitee
R
Ruth • solo_traveller • mx
10
2026-08-20 • via Nuitee