Emporio Veracruz

Hotels
•
Emporio Hotels
9 (2209 reviews)
Paseo del Malecón 244 , Veracruz , mx
+52 229 989 3300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean pools
Comfortable rooms
Cons:
Inconsistent food temperatures
Noise in some areas
Issues with room maintenance

Categories

Cleanliness
8.5
General sentiment indicates good cleanliness, but some comments suggest areas for improvement.
Service
10
Hosts consistently praised the attentive and friendly staff.
Location
9.5
Location frequently mentioned as a strong point for guests.
Room Quality
8.5
Rooms generally comfortable, but issues noted with maintenance in a few cases.
Amenities
9
Amenities include good pool facilities, though some complaints about temperature.
Value for Money
8.5
Pricing concerns noted regarding certain services, but overall still perceived as fair.
Food and Beverage
8.5
Food praised for quality, but temperature and flavor variability noted.
Overall Experience
9.5
Reviews mostly reflect a positive overall experience, with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:17

Property Description

Breathtaking Views of Fort of San Juan de Ulúa
Experience luxury at its finest at Emporio Veracruz, where every room offers stunning views of the historic Fort of San Juan de Ulúa.

Luxurious Amenities for Every Guest
Indulge in the hotel's 3 swimming pools, spa, and 24-hour room service. Each guest room is equipped with a 32-inch flat-screen TV, iPod docking station, minibar, and coffee maker. Upgrade to a room with a balcony to enjoy mesmerizing ocean views.

Unwind and Rejuvenate
Take advantage of the recreational facilities including a gym, sauna, and hot tub (reservation required). For your convenience, there is also a business center, along with medical and babysitting services available.

Book your stay now at Emporio Veracruz for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

9
Based on 2209 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
S
Seydi Marisol • solo_traveller • mx
9
Buena experiencia
Pros:

Me gustó la ubicación, el cuarto era amplio, limpio y cómodo. Personal amable.

Cons:

Tal vez lo único es que el gimnasio es pequeño, en realidad fue una buena experiencia

2026-08-08 • via Nuitee
I
Isaac • solo_traveller • mx
2
Porquería
Pros:

Nada

Cons:

Todo

2026-08-08 • via Nuitee
A
Alfredo • family_with_children • us
10
2026-08-08 • via Nuitee
M
MARIA TERESA • solo_traveller • mx
8
Pros:

La ubicación, que tiene estacionamiento, el personal. El restaurante.. las 3 albercas

Cons:

Que no tenia el frigobar, la plancha y no pusieron café diariamente

2026-08-07 • via Nuitee
M
magali • family_with_children • mx
9
Pros:

La ubicación es genial y sus albercas. También las vistas desde las habitaciones.

2026-08-06 • via Nuitee
M
MoonRiveroll • solo_traveller • mx
10
Pros:

La habitación tenía una vista excelente y muy amplia. La alberca es una delicia!!

Cons:

Muy lento el servicio de comida y bebidas en la alberca, se tardaron una hora en llevar un agua chile de camarón, el cual solamente traía 4 camarones ...

2026-08-04 • via Nuitee
L
Luis • solo_traveller • mx
8
Pros:

Ubicación

Cons:

No funcionaba el a/c del bar

2026-08-04 • via Nuitee
A
Alejandra M. • solo_traveller • es
10
Pros:

Todo la alberca techada

2026-08-04 • via Nuitee
J
JOSE DZUL • solo_traveller • mx
9
Pros:

La ubicación y el desayuno muy buenos

2026-08-04 • via Nuitee
M
MoonRiveroll • solo_traveller • mx
9
Pros:

Como siempre la excelente ubicación, la comodidad y la atención del personal.

Cons:

El frigobar un poco oxidado por dentro y nos pusieron lo mínimo de productos de tocador ( crema para cuerpo y una gorra de baño ) no había toalla para la cara ni esponja, cuando los otros años ponían pasta de dientes, rastrillo y demás cosas.

2026-08-04 • via Nuitee
J
Joaquín Roque • solo_traveller • mx
10
2026-08-03 • via Nuitee
T
Tom • family_with_children • nl
6
Teleurstellend
Pros:

Ontbijt was goed

Cons:

Hotel is toe aan een verbouwing: kamers zijn gedateerd. Verder erg massaal, geen persoonlijke aandacht voor de gasten.

2026-08-02 • via Nuitee
F
Fabiola.angelica • solo_traveller • mx
10
Pros:

Todo excelente

2026-07-25 • via Nuitee
F
Fabiola.angelica • solo_traveller • mx
10
2026-07-25 • via Nuitee
L
Leonard • couple • pl
10
Pros:

Amazing hotel with delicious breakfast

2026-07-25 • via Nuitee
S
Susana • solo_traveller • mx
10
Pros:

Excelente ubicación y muy buena atención del personal

2026-07-24 • via Nuitee
C
Cinthya Yazbeth • solo_traveller • mx
10
2026-07-23 • via Nuitee
E
Edgar • solo_traveller • mx
10
Pros:

Ls ubicación, esta cerca de toodo

Cons:

El único detalle es que al bañarse se moja mucho el suelo del lado del sanitario y escurre hasta el pasillo

2026-07-23 • via Nuitee
O
Orlando • extended_group • mx
10
Muy buena estancia y muy recomendable
Pros:

Excelente

Cons:

Excelente

2026-07-23 • via Nuitee
R
Rodolfo • family_with_children • es
8
2026-07-21 • via Nuitee