Emporio Veracruz

Hotels
•
Emporio Hotels
9 (2232 reviews)
Paseo del Malecón 244 , Veracruz , MX
+52 229 989 3300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean pools
Comfortable rooms
Cons:
Inconsistent food temperatures
Noise in some areas
Issues with room maintenance

Categories

Cleanliness
8.5
General sentiment indicates good cleanliness, but some comments suggest areas for improvement.
Service
10
Hosts consistently praised the attentive and friendly staff.
Location
9.5
Location frequently mentioned as a strong point for guests.
Room Quality
8.5
Rooms generally comfortable, but issues noted with maintenance in a few cases.
Amenities
9
Amenities include good pool facilities, though some complaints about temperature.
Value for Money
8.5
Pricing concerns noted regarding certain services, but overall still perceived as fair.
Food and Beverage
8.5
Food praised for quality, but temperature and flavor variability noted.
Overall Experience
9.5
Reviews mostly reflect a positive overall experience, with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:17

Property Description

Breathtaking Views of Fort of San Juan de Ulúa
Experience luxury at its finest at Emporio Veracruz, where every room offers stunning views of the historic Fort of San Juan de Ulúa.

Luxurious Amenities for Every Guest
Indulge in the hotel's 3 swimming pools, spa, and 24-hour room service. Each guest room is equipped with a 32-inch flat-screen TV, iPod docking station, minibar, and coffee maker. Upgrade to a room with a balcony to enjoy mesmerizing ocean views.

Unwind and Rejuvenate
Take advantage of the recreational facilities including a gym, sauna, and hot tub (reservation required). For your convenience, there is also a business center, along with medical and babysitting services available.

Book your stay now at Emporio Veracruz for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

9
Based on 2232 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
C
CHRISTIAN IVAN • family_with_children • mx
10
Excelente
Pros:

Ubicación

Cons:

Un poco caro el costo de bebidas

2026-10-29 • via Nuitee
E
Esther • family_with_children • mx
10
Recomendable muy buena ubicación
Pros:

Muy cómodo todo excelente

2026-10-29 • via Nuitee
J
Jose J • couple • mx
9
Pros:

La vista

Cons:

N/A

2026-10-28 • via Nuitee
J
Javier • couple • us
10
2026-10-27 • via Nuitee
A
Araceli Almaraz • solo_traveller • mx
9
Muy bien y confortable.
Pros:

La ubicación muy bien.

Cons:

En la primera habitación no había café aunque si estaba el área de cafetera.

2026-10-23 • via Nuitee
T
Tania • solo_traveller • mx
1
Pros:

La ubicación

Cons:

El servicio al cliente

2026-10-23 • via Nuitee
A
Araceli Almaraz • solo_traveller • mx
9
The room was magnifiicent.
Pros:

The view was amazing

Cons:

Nothing, all bee good.

2026-10-23 • via Nuitee
T
Tania • solo_traveller • mx
1
Pros:

La ubicación

Cons:

El servicio al cliente

2026-10-23 • via Nuitee
D
denise • family_with_children • mx
10
Pros:

Una hermosa vista y excelente ubicación

Cons:

Todo bien

2026-10-22 • via Nuitee
O
Olivas • couple • us
8
Bien
Pros:

Ubicación.

Cons:

Instalaciones poco viejas

2026-10-21 • via Nuitee
V
Victor Manuel • family_with_children • mx
9
2026-10-21 • via Nuitee
E
Ernesto • couple • us
8
Buena ubicación, limpieza y relación calidad-precio.
Pros:

Me gustó el alojamiento. El hotel tiene buena ubicación, instalaciones agradables y limpias, y una buena relación calidad-precio. Mi estancia fue satisfactoria; es un buen hotel que cumple con lo esperado, aunque no lo consideraría excepcional.

2026-10-19 • via Nuitee
J
Jose LUIS • family_with_children • us
10
2026-10-18 • via Nuitee
P
PABLO ALBERTO • family_with_children • mx
9
2026-10-17 • via Nuitee
F
FRANCISCO • family_with_children • mx
8
Pros:

Ls ubicación es excelente

Cons:

El personal, como que les falta más amabilidad.

2026-10-15 • via Nuitee
F
FRANCISCO • family_with_children • mx
8
2026-10-15 • via Nuitee
A
AARON • family_with_children • mx
10
Pros:

El.personal es amable, cordial, las instalaron muy limpias, cómodas y funcionales, por supuesto la ubicación es privilegiada .

Cons:

La comida es excelente, el.personal muy amable pero no subí a cenar a las 8 pm y no había nada de servicio .

2026-10-15 • via Nuitee
H
Hector Enrique • family_with_children • mx
10
2026-10-15 • via Nuitee
I
Isabelle • family_with_children • ch
10
2026-10-14 • via Nuitee
C
Claudia • extended_group • mx
9
Pros:

LA ESTANCIA FUE MUY AGRADABLE DE TRABAJO Y DESCANSO A LA VEZ

2026-10-14 • via Nuitee