Best Western Beauséjour

Hotels
•
Best Western
8.4 (1845 reviews)
16, Avenue de la Gare , Lourdes , FR
+33 5 62 94 38 18

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location near station and cathedral
Clean, comfortable rooms with high-end decoration in public areas
Friendly and helpful staff in many reviews
Good breakfast reported by multiple guests
Pool and parking available
Cons:
Inconsistent reception presence and understaffing
Some rooms had odors or maintenance problems (TV, toilet seat, limited sockets)
Breakfast described as limited/monotonous by a few guests
Perceived as pricey for some travelers; paid parking
At least one report of a theft/issue with lost item handling

Categories

Cleanliness
8.8
Rooms described as clean and comfortable in multiple reviews, though one report mentioned an unpleasant odor in a specific room and some public areas showing age.
Service
7.6
Service is mixed: many guests praise polite, friendly and helpful staff, but several reviews note understaffing, lack of reception presence, occasional unfriendliness and poor communication.
Location
9.4
Consistently praised: excellent location near the train station, cathedral and town center; convenient for visiting Lourdes and nearby attractions.
Room Quality
8.2
Rooms are generally comfortable and nicely decorated, though some guests reported maintenance issues (low toilet seat, limited sockets, dated fittings) and occasional smells.
Amenities
8.3
Amenities such as the pool and parking are appreciated; communal areas and high-end decoration receive positive comments, though availability of parking is limited and paid.
Value for Money
7.4
Several guests felt the hotel was pricey for the facilities provided; paid parking and occasional service lapses contributed to lower perceived value.
Food and Beverage
8.2
Breakfast is often described as good and well-presented, but some guests found the selection limited or monotonous on certain stays.
Overall Experience
9.3
Overall impressions are very positive: many guests would return, highlighting location, decor and friendly moments with staff despite some operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Rooms with Stunning Views
The Best Western Beausejour offers rooms with picturesque views of the Pyrénées, some even with a balcony for a touch of outdoor charm. Each room is equipped with satellite TV for entertainment and free Wi-Fi for your convenience.

Relaxation in a Serene Setting
Surrounded by a peaceful wooded park, guests can unwind by the heated swimming pool or enjoy the panoramic landscape from the terrace. The perfect spot to rejuvenate after a day of exploration.

Culinary Delights and Convenience
Indulge in creative cuisine at the hotel's restaurant or brasserie, with the choice of dining on the outdoor terrace or indoors. Additionally, the shuttle service just outside the hotel provides easy access to central Lourdes and the Sanctuary.

Experience comfort, beauty, and convenience at Best Western Beausejour - book your stay now!

Important information:

Pour des réservations de 3 chambres et plus des conditions spécifiques peuvent s'appliquer.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Location

Guest Reviews

8.4
Based on 1845 reviews
Cleanliness: 8.8
Service: 7.6
Location: 9.4
Room Quality: 8.2
Amenities: 8.3
Value for Money: 7.4
Food and Beverage: 8.2
Overall Experience: 9.3
H
Heiko • solo_traveller • ch
8
2026-10-31 • via Nuitee
P
Patrick • couple • be
8
Goede tussen stop om Lourdes te bezoeken op weg naar huis
Pros:

Goed hotel om Lourdes te bezoeken

Cons:

Goed bed

2026-10-31 • via Nuitee
C
Charles • couple • fr
8
Très très bon séjour.
Pros:

De l'accueil au départ tout a été très bien, chambre, ainsi que toutes les salles superbement agencées avec un goût raffiné.

Cons:

Rien ne nous a déplu.

2026-10-28 • via Nuitee
T
Tiziana • family_with_children • it
7
piacevole
Pros:

posizione e piscina

2026-10-27 • via Nuitee
M
Marie-Pierre • solo_traveller • fr
8
2026-10-26 • via Nuitee
S
Sonia • solo_traveller • fr
8
2026-10-24 • via Nuitee
C
Cheruiyot • family_with_children • ke
9
Pros:

Excellent location (distance to Cathedral). The rooms were comfortable and clean. The staff at the reception were very polite and helpful. Breakfast was also really good

Cons:

Minimal staff to assist

2026-10-23 • via Nuitee
L
luis • extended_group • br
10
No geral foi bom.
Pros:

Localização muito boa.

Cons:

Falta de cordialidade na recepção .

2026-10-19 • via Nuitee
K
Kenneth • couple • us
10
Beautiful hotel!
Pros:

Beautiful hotel, great breakfast. Right across the street from the train station

Cons:

There was nothing that i didn’t like.

2026-10-19 • via Nuitee
A
Alain • family_with_children • fr
9
2026-10-18 • via Nuitee
S
Sergiy • family_with_children • fr
9
2026-10-16 • via Nuitee
J
Jos • family_with_children • be
7
Klasse
Pros:

Goede locatie, best wel klassevol hotel

Cons:

Wierookstokjes op de kamer hoeven echt niet voor mij

2026-10-16 • via Nuitee
J
Jean-Claude • couple • fr
9
Bon séjour
Pros:

Tout était bien

Cons:

Néant

2026-10-16 • via Nuitee
G
Germain • couple • gb
9
Pros:

Nice room and friendly staff.

2026-10-15 • via Nuitee
M
Michael • solo_traveller • de
10
Pros:

Sehr freundlicher Service, tolles Zimmer und sehr gutes Essen. Sehr guter Parkplatz direkt neben dem Hotel.

Cons:

Alles war sehr gut.

2026-10-14 • via Nuitee
M
Michelle • solo_traveller • fr
10
Pros:

La décoration haut de gamme de tous les lieux communs salon réception les salles de restaurant
L' accueil et les attentions bienveillantes du personnel pour la clientèle handicapée
Si je retourne à Lourdes sans hésitation je réserve dans cet établissement

Cons:

Un petit bémol la cuvette des WC trop basse pour s'asseoir

2026-10-14 • via Nuitee
P
Pedro João • solo_traveller • pt
10
2026-10-13 • via Nuitee
C
charline • solo_traveller • fr
6
Cons:

La tv n’a pas fonctionné sur les 3 nuits où j’ai été présente malgré la demande faite à 3 reprises auprès de 3 professionnels différents.

2026-10-12 • via Nuitee
E
Erolle • solo_traveller • gb
10
Love it! Will book the same place when we come back.
Pros:

We like easy access from all places we want, from transportation, food and toursites

2026-10-12 • via Nuitee
V
Veronica • solo_traveller • gb
8
Pros:

It was too pricey for the facilities available

Cons:

There was only one charging point in the room and the breakfast was too monotonous

2026-10-12 • via Nuitee