Aqua Aloha Surf Waikiki

Hotels
•
Aqua-Aston Hospitality
7.6 (1192 reviews)
444 Kanekapolei Street , Honolulu , US

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Good value for money / price-quality ratio
Friendly/helpful reception (upgrades, late check-out)
Good views from some rooms
Recent lift improvements
Quick response to schedule changes
Cons:
Sloppy cleaning and maintenance (peeling wallpaper, leaks)
Rooms dated, small and sometimes noisy (AC, loud units)
Worn beds / beds too soft for some
Fixed shower heads and weak water pressure
Lack of ADA-accessible rooms and grab bars
Unfriendly staff reported by some guests
Expensive/difficult parking
Crowded/outdated in places; limited power points

Categories

Cleanliness
5.5
Multiple guests reported sloppy cleaning, peeling wallpaper and a bathroom leak; cleanliness is a notable weakness.
Service
8.7
Generally praised for friendly and helpful reception staff (room upgrade, late check-out, quick responses), though there are isolated reports of unfriendly receptionists.
Location
9
Repeatedly described as perfect or ideally located; location is a consistent strong positive across reviews.
Room Quality
6.8
Rooms often described as dated, small, with worn beds, loud AC and shower/fixture issues; some rooms have good views but quality is mixed.
Amenities
6
Issues noted with fixed shower heads, limited ADA accommodations (no grab bars, no accessible rooms), parking problems; some improvements like new lifts reported.
Value for Money
9.3
Strongly positive sentiment about price-quality ratio and good value given location and price; many guests say they'd stay again for the value.
Food and Beverage
7.6
Standard quality for this hotel tier
Overall Experience
7.9
Mixed but generally positive overall: location and value uplift the stay despite room condition and cleanliness issues; staff service often mitigates problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Central Location in Honolulu
Aqua Aloha Surf Waikiki is conveniently situated in the heart of Honolulu, just 9 miles from Honolulu International Airport.

Comfortable and Well-Equipped Rooms
The guestrooms at Surf Waikiki Aqua Aloha are designed for comfort, offering flat-screen TVs, DVD rentals, and private balconies in Deluxe and Superior rooms. Enjoy the convenience of in-room microwaves, mini-refrigerators, and Hawaiian coffee makers.

Relaxing Amenities and Nearby Attractions
Guests can unwind with a refreshing swim in the outdoor pool or take advantage of the outdoor barbecue facilities. Explore nearby attractions like Kings Village Shopping Centre, the Royal Hawaiian Centre, and the Hawaii Convention Centre, all within walking distance.

Book your stay at Aqua Aloha Surf Waikiki for a memorable Hawaiian getaway!

Important information:

Self-parking is available for a daily charge. Oversized vehicles will not fit in the hotel parking garage. If you have an oversized vehicle, please call the hotel in advance to confirm whether the garage can accommodate the vehicle.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Location

Guest Reviews

7.6
Based on 1192 reviews
Cleanliness: 5.5
Service: 8.7
Location: 9
Room Quality: 6.8
Amenities: 6
Value for Money: 9.3
Food and Beverage: 7.6
Overall Experience: 7.9
D
Donald • couple • us
5
2026-10-30 • via Nuitee
P
peter • family_with_children • nl
7
2026-10-27 • via Nuitee
S
Samuel • solo_traveller • us
10
2026-10-27 • via Nuitee
Y
yukari • couple • jp
8
とはいえ毎回ココに来てしまう。値段と場所とを鑑みると控えめに行って最高!また行く
Pros:

とにかく場所と値段

Cons:

掃除が雑になった
ベットがクタクタになってきた

シャワーのみ
しかもシャワーヘッド固定式

2026-10-26 • via Nuitee
K
Kumar • family_with_children • fj
5
Pros:

Nothing

Cons:

Mostly everything..crowded, outdated, no power points.

2026-10-25 • via Nuitee
G
Gardner • solo_traveller • us
8
2026-10-22 • via Nuitee
O
Orlen • couple • us
1
Waste of money staying there
Cons:

The fact that they have wheelchair access but no ADA accessible rooms available for handicapped people in wheelchair. No grab bars in showers which it should be mandatory for all hotels to have for disabled & senior citizens. I understood that they didn’t have ADA rooms upon request but was told in an email that they would provide me with a shower chair & upon checking in there was none available & because rental was thru a 3rd party they did not accommodate me what so ever. Not very friendly or helpful.

2026-10-21 • via Nuitee
A
Alessia • extended_group • au
8
2026-10-21 • via Nuitee
G
Galatsanos • solo_traveller • gr
9
Pros:

Value for money

Cons:

Noise from the road

2026-10-19 • via Nuitee
B
Bojan • couple • mk
10
2026-10-19 • via Nuitee
C
Costa • couple • us
10
2026-10-18 • via Nuitee
M
Michal • couple • pl
7
In general the stary was ok, the location was perfect, the quality to price ratio was good as well. The quality of the r
Pros:

Location is definitely an asset, also price quality ratio is satisfactory

Cons:

Our room had a peeling wallpaper which was a bit disturbing. Additionally, an AC machine was quite loud and pointed directly at one of the bed’s site. The room is also quite small, but I guess it’s normal given the price

2026-10-15 • via Nuitee
I
Isidora • couple • rs
10
2026-10-15 • via Nuitee
D
Didier • family_with_children • fr
6
Prix correct et bon emplacement
Pros:

L.emplacement parfait mais le parking trop chère et dur pour ce garer

Cons:

Le parking est le personnel pas sympathique

2026-10-15 • via Nuitee
C
Chris • solo_traveller • nl
7
AlohaHawaii
Pros:

Ligging van de strand

Cons:

Een mannelijke receptie medewerker had last can attitude

2026-10-14 • via Nuitee
M
Michael T • family_with_children • nz
10
Aqua Aloha Surf is still worth it!
Pros:

Good room with excellent view. Looks like new lifts installed & don't think I waited more than 2 min. Good friendly Reception. I had great bed, A/C & yes room still a little dated but it is an older hotel & cannot beat location & price. Cozy! Would stay again without hesitation. I appreciated the late check out made available (there was a cost but lower than I expected for half a day & made all the difference). Great stay.

Cons:

N/A... Some past reviews have been quite negative about this property but you need to consider price range, location & age of hotel & it appears they have & are still making improvements. When I am at the beach all day, a few rough edges in the decor don't really matter.

2026-10-14 • via Nuitee
J
Jonathan • couple • mx
10
Pros:

Everything

2026-10-13 • via Nuitee
L
LUIS • solo_traveller • us
8
Good
2026-10-12 • via Nuitee
A
Anand • couple • us
7
Rooms a bit dated, great service by staff
Pros:

When a facilities mishap happened in the bathroom of my original room, the front desk clerk was able to upgrade me to another room, so great service on his part.

Cons:

The room seemed a bit dated. The bathroom light fixture started leaking water from the room above me which caused me to have to move to another room.

2026-10-11 • via Nuitee
S
Sara • solo_traveller • us
9
2026-10-11 • via Nuitee