Aqua Aloha Surf Waikiki

Hotels
Aqua-Aston Hospitality
7.8 (204 reviews)
444 Kanekapolei St, Honolulu, Hawaii, 96815 , Honolulu , US

Facilities

Full-service spa
Boat tours nearby
Newspapers in lobby (surcharge)
Parasailing nearby
24-hour front desk
Terrace
Luggage storage
Picnic area
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Accommodating Service
Convenient Amenities
Cons:
Cleanliness Issues
Outdated Room Conditions
Pest Problems

Categories

Cleanliness
3.88
Numerous reviews mentioned dirty carpets, bugs, and filth in the rooms.
Service
8.85
Staff was described as friendly and accommodating, except for one negative mention.
Location
9.39
The hotel is conveniently located close to the beach and main attractions.
Room Quality
6.84
Mixed reviews on the room condition, with mentions of outdated rooms and minor issues.
Amenities
8.87
Provided useful amenities like a microwave, refrigerator, and convenient water dispensers.
Value for Money
7.83
Considered a good choice for budget travelers, despite some cleanliness issues.
Food and Beverage
8.38
Mention of a bar on site, though food services are not explicitly reviewed.
Overall Experience
8.35
A blend of good and bad experiences, overall satisfactory but with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:47

Property Description

Experience a serene retreat at Aqua Aloha Surf Waikiki, nestled just steps from the vibrant heart of Honolulu.

Relaxing Spa Experience
Indulge in rejuvenation at our full-service spa, offering a range of massages designed to melt away your stress and leave you feeling refreshed.

Comfort & Convenience
Our 118 air-conditioned rooms are equipped with modern amenities, including microwaves, DVD players, and 40-inch LCD televisions, ensuring a comfortable stay with all the comforts of home.

Prime Waikiki Location
Conveniently located, enjoy easy access to iconic spots like the International Market Place and Waikiki Beach, just a short stroll away.

Don’t miss out on this tropical paradise—book your stay at Aqua Aloha Surf Waikiki today!

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 204 reviews
Cleanliness: 3.88
Service: 8.85
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
K
K5794BXac Couples
8
Nice little hotel tucked away in a quiet corner of Waikiki
Pros:

Decent hotel for one of the cheaper options in Waikiki. The room feels more like a studio apartment, as it comes with a sofa, mini-fridge, microwave, coffee maker and kitchen sink. (Yes, everything AND the kitchen sink!)

Room service is only every 3 days, and the room itself is a little bit dirty-ish and a bit behind the times, but if you've stayed at older places near beaches before, you know the vibe. It's fine, perfectly livable and comfortable. Only thing I wish is that they had a bathtub.

It's tucked away in a very quiet corner, but a 2 minute walk gets you to a busy street, and a 7 minute walk gets you to the beach. It's actually kind of nice to be able to get away from all the action at the end of the day.

Overall, we enjoyed our stay here and would do so again.

2026-07-02 via Tripadvisor
S
Stay34757494962 Friends getaway
4
Good location, abhorrent room, stains everywhere.
Pros:

I was surprised to find a hotel in this location for a fair price, only to be met by the extra $35/night charge upon checking in which was annoying. The lady at the service desk, had lots of attitude although it was late so maybe she was just tired. It’s okay, I get it. Upon exiting the elevator, floors were incredibly dirty and halls were dimly lit, i genuinely felt creeped out walking to the room. After entering my suite, at first glance I liked what i saw, until I saw stains on just about everything in my room. The curtains next to my headboard had snot or boogers or something just spread all over it. My pillows had a few strands of hairs so i’m not sure they cleaned the casings. I wanted to sit on the couch but there was massive stains just riddled all over the couch, I was genuinely disgusted. The curtains looks like it was ripped and taped back together. Bathroom looks okay, and there is shampoo, conditioner, and soap, although at this price, that’s expected. Location is convenient, but it literally looks like they tried to give me the most disgusting room available. Was told there is no refund. Will not be staying here again.

2026-06-29 via Tripadvisor
S
SLWL NONE
8
Quiet area, cold pool, 24/7 front desk
Pros:

I have stayed here several times. As a solo female traveler, I appreciate the front desk open even when I arrive late in the evening. I could stay somewhere that costs a little less, but I like to swim in the pool. Unfortunately, it was closed my entire 4 day stay this visit. It's the only amenity I use, except the newspaper, so I asked for a partial refuned of the amenities fee, but the manager refused. Rooms are a bit small, but adequate for me.

2026-06-19 via Tripadvisor
J
J5744MRkarenm Family Brisbane, Brisbane Region, Queensland
2
Traveller beware
Pros:

TRAVELLER BEWARE Very disappointed to have to pay a resort fee, $35 per night. For 11 nights in Australian dollars was nearly another $600.00for what IS only a very small pool, use of beach towels and a Hawaiian newspaper. I was not told of it by Agotels, where I booked it through and then to find out about the additional charges prior. This was an additional $600.00 The receptionist said that it wasn’t called a resort fee, however on booking.com it stipulated a resort fee. This really wrecked my holiday as I had to figure out how I was going to fund it.

2026-06-09 via Tripadvisor
L
lisapT5792SL NONE
10
Relaxing
Pros:

The room was cozy and very comfortable, had the things we need such as soap, shampoo conditioner, clean towels and best of all coffee. The place was quiet, so had a good night's rest

2026-06-08 via Tripadvisor
4
446rickyn NONE
10
Comfortable stay
Pros:

Overall it was a great experience. The location was right on the beach and there was plenty of restaurants. There's a cafe across the street for a coffee run. They provided free tickets to the Bishop Museum and HoMA, and a beach towel. The AC was comfortable too. The elevator was slow and I took the stairs.

2026-05-21 via Tripadvisor
P
Paradise52721882039 Solo travel
10
My go to in Honolulu
Pros:

Probably the best hotel at this price point in Honolulu.

I stay at a hotel in Honolulu on a weekly basis, and have stayed at many different properties. Aloha Aqua Surf is one of my favorites, and one that I keep coming back to.

The location is great. If you’re not familiar with the area, first glance at a map might make it look like this hotel is a little further out. It’s not. It’s as good if not better than any of the larger hotel chains in Waikiki for location. 1-2 extra minutes of walking and you’re at a property set back into an area that’s slightly heavier on residential properties, and with less noise than you’d get from a few blocks down.

The staff are all great - I had an issue where I need a replacement key because I accidentally took the beach towel card with me instead of the room key - they helped me quickly and with compassion.

Like most hotels in Honolulu, this one too has an elevator out of service. It’s not worked during any of my stays. But it’s a smaller hotel so operating on a single elevator wasn’t much of an issue.

Rooms are a little dated, curtains in need of replacement, outlets could do with being checked over as some are a little loose. But incredibly comfortable bed, the room holds good temperature and cleanliness is fantastic. Regarding cleanliness, almost every one of my stays I’ve found a note under the door advising of routine pest control. I’m confident that they are diligent here about pests, and I’ve never experienced an issue with bugs.

Never experienced any noise staying here - my most restful nights in Honolulu are at this hotel!

2026-05-14 via Tripadvisor
S
sallylX2709VV Couples
8
Quiet Comfortable Accomodations
Pros:

We stayed on Honululu overnight to catch a connecting flight & chose to stay at Aqua. It provided exactly what we needed...a comfortable, quiet place to stay. The extra bonus of having a coffee on the small balcony in the morning was a definite perk.

2026-05-05 via Tripadvisor
P
pally1070 Solo travel
10
It’s a good place
Pros:

I stayed for 8 nights during mid March. I have been staying at the hotel twice a year for the last ten years. It’s a mid level facility at low end price. It’s comfortable and has no pretension about it. Yeah this recent stay included issues with one of the two lifts being broken. But what isn’t broken is its normal and hospitable staff. They are great 710 was my room this time. Issue with the internet was investigated and sorted by a super staff member. A shout out to Jade She is the face of a place that all of these hotels need. She was assisted on the ground with an equally enthusiastic man called Ricky, who efficiently ushered the technician in and out of the room. So great staff Jade and Ricky thanks. The place is neat and clean. But be prepared for room makeup only every three days Nice little pool. Plenty of ice in the dual ice machines located on the ground floor lobby. This is next to a new age vending machine. DO Not use this machine. It’s like an open refrigerator door that charges you after you open the door and remove products. I was charged ten dollars for two small packets of potato crisps. Near by the pool is a sensational barbecue. Great to throw a few hot dogs and burgers on to take to the room. Plenty of beach towels on hand. Stay here it’s good. Look for friendly and efficient Jade at check in.

2026-04-19 via Tripadvisor
A
Amber extended_group us
10
Pros:

Clean facilities, friendly staff

2026-04-13 via Nuitee
X
X7432EKtt NONE
10
Great accommodations with personal touches that made our stay fantastic!
Pros:

We experienced a very comfortable stay with a spacious and clean room that had a small fridge and a coffee pot plus a couch. Being able to brew ourselves coffee each morning was a huge treat for us. We utilized the balcony to dry off wet bathing suits and water shoes which was very convenient.

The lobby was nice and on our last evening we ate our dinner in the lobby and played games with our son whom we were visiting. I filled my water bottle each day with ice and water from the dispensers available in the lobby. We also enjoyed being able to read the daily newspaper. We didn't use the pool but it was nice to have it available.

The staff was great and displayed Aloha each day. The hotel is wonderfully located in Waikiki. I would definitely stay here again and recommend to others. We reserved our stay using an offer of staying 3 nights and getting the 4th night free. We stayed a total of 8 nights and the hotel allowed us to reserve back to back reservations using this offer.

2026-04-01 via Tripadvisor
C
Corey family_with_children us
9
Cozy 3 bed room, close to the beach with lots of places to eat
Pros:

Location, balcony and it had 3 beds. Also had beach chairs, a lunch box, fridge and general amenities

Cons:

No parking and pillows were hard.

2026-03-30 via Nuitee
N
neillE4444AQ Couples
4
Not worth the money.
Pros:

This hotel had a lot of problems. Very very noise inside, in the lobby, and outside due to very high street noise. Our room was small, with the softest most uncomfortable bed possible. Window cranks and curtains did work well- a good breeze was needed instead of the useless air conditioner.
There were no chairs in this room and we had to make a special request to get one. And when you want to get a beach towel, don't forget your special card- otherwise it will cost you $30~ wow! TV and wi-fi coverage was a joke.
This was a big hotel, needing two elevators for the population. Unfortunately one did not work the whole time we were there.
This is an expensive hotel due to the service fee which covers a lot of "convenience features". Not really. Save your money and try a different place.

2026-03-27 via Tripadvisor
T
Tamara extended_group jp
8
街にすぐ近くでゆっくりできてよかった
Pros:

この安さで、このクオリティーで満足

Cons:

床が少し汚れていてベタベタしていた

2026-03-17 via Nuitee
D
DiamantistaP NONE
10
Greatest of Waikīkī
Pros:

My 3rd time and it was perfect as always, I highly recommend this place. Room is clean and comfortable and the bed soft, bathroom was clean as well

2026-03-02 via Tripadvisor
C
Compass65036850415 NONE
10
Weclove it.
Pros:

I love everything about the hotel & we coming back again. The room was too perfect and close to the beach & stores. Workers were too kind and always there when needed for service. I recommended this hotel to everyone.

2026-02-17 via Tripadvisor
H
HonomuRick Couples Honomu, Island of Hawaii, Hawaii
2
Waikiki’s cheapest, but not worth it.
Pros:

Fantastic staff to keep this dump running despite the owners neglecting it for decades. Changed rooms, but still in a slum lord condition. It is CLEAN and one of the cheapest in Waikiki, but if you can, stay elsewhere. Resort fee steep and unearned. Sad, because 20 years ago we loved this place. I believe furniture is the same from those days still. 🤐

2026-02-06 via Tripadvisor
A
A1203QCjoea NONE
6
A good value option in Waikiki
Pros:

A good value hotel with a great location centrally located in Waikiki. I would stay here again in the future, and opt for a superior balcony room.

2026-01-23 via Tripadvisor
L
Lucymydoggie NONE Mukilteo, Washington
8
Desperate Need for Upgrade
Pros:

This is the second time we stayed at this hotel as the first time was about 15 years ago. While the location and customer service remains favorable, sadly the condition of the hotel remains the sad. It desperately needs an upgrade which I hope will happen soon. I’m not sure I will stay here again the next time I visit Waikīkī Beach.

2026-01-18 via Tripadvisor
T
Tatsuhiro extended_group jp
5
2026-01-17 via Nuitee