AC Hotel Avenida de América by Marriott

Hotels
Marriott
8.6 (112 reviews)
Calle del Cartagena, 83-85, Madrid, Madrid, 28028 , Madrid , ES

Facilities

Fitness facilities
Electric car charging station
Comprehensive recycling policy
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff

Categories

Cleanliness
8.5
Standard quality for this hotel tier.
Service
9
Staff and service are amazing.
Location
8.8
Excellent location, very convenient to get around the city.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:13

Property Description

Experience the vibrant heart of Madrid at AC Hotel Avenida de América by Marriott, your home away from home.

Unmatched Comfort
With 144 well-appointed guestrooms featuring plush minibars and state-of-the-art 43-inch Smart televisions, relaxation comes easy. Each room offers rainfall showerheads and complimentary toiletries, ensuring a refreshing start or end to your day.

Culinary Delights
Savor delectable dishes at TalCual Restaurante, or unwind at the bar/lounge. Guests can also indulge in room service during limited hours, while a nightly buffet breakfast awaits to fuel your adventures.

Convenient Amenities
Stay connected with complimentary Wi-Fi and take advantage of our fitness center, alongside a 24-hour front desk and multilingual staff ready to assist your needs. With 861 square feet of conference space, planning events has never been easier.

Book your stay today and immerse yourself in Madrid’s rich culture!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 112 reviews
Cleanliness: 8.5
Service: 9
Location: 8.8
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
J
Juan solo_traveller ar
10
Muy buena opcion en Madrid en zona tranquila y de buen acceso.
Pros:

Las habitaciones muy comodas, el lugar en muy buen estado en general.

Cons:

Nada.

2026-06-06 via Nuitee
A
Alyson family_with_children us
10
Pros:

This stay was amazing. We had a horrible flight and the hotel accommodated our very early check in the day of. It was so amazing and appreciated!! We loved Madrid and will absolutely stay at this hotel again. Thank you for a great place to relax while adjusting!

2026-06-05 via Nuitee
R
RGA05 solo_traveller br
9
2026-06-05 via Nuitee
L
Lucía extended_group es
8
2026-06-04 via Nuitee
A
Alessandra solo_traveller br
10
Pros:

Absolutamente tudo! O atendimento, as instalações, o cuidado com o hóspede, o delicioso café da manhã, fizeram toda a diferença em nossa viagem

Cons:

Nada

2026-06-04 via Nuitee
M
Miriam extended_group es
10
Pros:

La habitación era muy amplia. Todo estaba muy limpio. En la recepción había agua fresca y en la habitación habían botellas de agua frías.
Está cerca de dos paradas de metro, conecta muy fácil y directo con el centro y con el Wanda Metropolitano.

Cons:

Lo único la iluminación de la habitación, era muy cálida y tenue por lo que costaba verse para maquillarse. Pero nada importante.

2026-06-04 via Nuitee
J
Joan extended_group es
10
Cómodo y relajante
Pros:

Super bonito, buena cama, buen lavabo. Fuimos para un concierto y 10/10

2026-06-04 via Nuitee
G
Gonzalez Paez solo_traveller co
9
Pros:

Habitación, localización

2026-06-03 via Nuitee
J
jessica filipa solo_traveller de
10
2026-06-03 via Nuitee
E
etchebarne couple ar
10
Pros:

It was really very good. Just what we needed

2026-06-03 via Nuitee
A
Ainoa extended_group es
10
Encantada
Pros:

La limpieza y la comodidad de la cama

Cons:

El servicio de limpieza del hotel iba muy lento, lo que hizo que mi habitación se quedase sin limpiar ya que cuando volví por la tarde aún no habían hecho la habitación....

2026-06-01 via Nuitee
O
Oriol extended_group ad
10
2026-06-01 via Nuitee
G
gustavo couple ar
9
2026-06-01 via Nuitee
A
Azevedo couple pt
9
2026-06-01 via Nuitee
M
Marta extended_group es
10
Maravillosa y completa
Pros:

La habitación es una pasada lo cómoda y espaciosa que es, al igual que el baño. Una estancia de lujo en todos los sentidos tanto por las instalaciones del hotel como del personal que te atiende.

2026-06-01 via Nuitee
D
Daniel solo_traveller es
9
2026-05-31 via Nuitee
D
Diana couple es
8
2026-05-31 via Nuitee
J
José María couple es
10
Práctico y fácil
Pros:

No usé el servicio de desayuno.
La ubicación muy buena para por donde tenía yo que moverme, ya que pude ir a pie a los dos eventos que tuve que asistir, con trayectos de entre 15 y 20 minutos.

Cons:

En el servicio, podría tener por ejemplo una maquinilla de afeitar desechable.

2026-05-31 via Nuitee
B
Beyza couple tr
10
Pros:

Bulunduğu konum birçok metro hattına yakındı, kolaylıkla ulaşım sağlayabildik. Ayrıca havaalanından taksiyle ulaşmamız sadece 15dk sürdü. Resepsiyondaki çalışanlar çok ilgiliydi. Oda çok temizdi ve güzeldi. Son derece profesyonel ve güvenli bir tesis. Tekrardan tercih edeceğiz. Teşekkür ederiz

Cons:

Herşeyi ile mükemmel

2026-05-30 via Nuitee
I
Ibrahim couple eg
9
جيدا جدا للإقامة
Pros:

الموظفون متعاونون جداً و خدمة الغرف ممتازة

Cons:

كنت افضل ان يكون التليفزيون سمارت

2026-05-29 via Nuitee