Grand Hotel President

Hotels
9.2 (1254 reviews)
Via Colle Parisi 4 , Sorrento , it

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cons:
Distance from town
Noise insulation issues

Categories

Cleanliness
8.53
General positive sentiment noted; hotel described as 'very clean'.
Service
10
Staff described as 'extremely friendly' and 'very helpful'.
Location
8.5
Stunning views but far from the town center; shuttle bus needed.
Room Quality
9.54
Rooms described as 'clean stylish' with 'huge character'.
Amenities
9.49
Facilities such as gym, spa, and outdoor pool are mentioned positively.
Value for Money
9.02
Good value noted, although some small issues with acoustic quality.
Food and Beverage
8.98
Breakfast options good and restaurant food described as tasty.
Overall Experience
9.53
Overall stay described as 'wonderful' with 'stunning views'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:55

Property Description

Stunning Views and Relaxing Amenities

At Grand Hotel President, enjoy breathtaking views of Sorrento and the Gulf of Naples from the comfort of your room's balcony. The lush Mediterranean gardens and refreshing pool provide a serene setting for relaxation.

Convenient Shuttle Service and Excursions

Take advantage of the scheduled shuttle service to explore the center of Sorrento or inquire about exciting excursions to Pompeii and Capri at the reception.

Luxurious Spa and Dining Experience

Indulge in a range of spa treatments including massages, hot tub, sauna, and more. The on-site restaurant offers a delightful mix of Italian and international cuisine with a picturesque bay view. Unwind with a drink at the lounge bar or enjoy poolside snacks during the summer days.

Experience luxury and tranquility at Grand Hotel President - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.2
Based on 1254 reviews
Cleanliness: 8.53
Service: 10
Location: 8.5
Room Quality: 9.54
Amenities: 9.49
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
A
Andrea solo_traveller de
9
2026-08-29 via Nuitee
L
Laila solo_traveller il
10
2026-08-29 via Nuitee
N
Nicola solo_traveller it
9
Soggiorno eccellente in tutti gli aspetti
Pros:

La posizione

2026-08-26 via Nuitee
E
Elaine family_with_children ie
1
Italy beautiful, italians really bad and unhelpful
Pros:

Breakfast excellent
Staff cold and unhelpful
room was good size but daily accommodation did not clean properly
view beautiful

Cons:

we bagged rubbish and empty bottles left daily
reception staff unhelpful and unkind except Giuseppe
music in bar we were never advised on check in
Just cold experience

2026-08-25 via Nuitee
C
Caterina couple fr
10
Je conseille l établissement, on mange très bien. Il y a une navette. Super . On retournera c est très animé. Merci à vo
Pros:

Le personnel très accueillant et au petit soins.

Cons:

La beauté et la vue

2026-08-24 via Nuitee
E
Elia family_with_children it
9
2026-08-23 via Nuitee
M
Meiri solo_traveller il
10
2026-08-22 via Nuitee
M
Michael couple gb
10
Great stay with an absolutely amazing view over Sorrento and the bay. Fabulous from start to finish.
Pros:

Great location

2026-08-21 via Nuitee
P
Panico solo_traveller it
10
Esperienza fantastica
Pros:

È stata un'esperienza fantastica GRAZIE!!!

2026-08-19 via Nuitee
S
Silvana solo_traveller at
10
2026-08-19 via Nuitee
G
Grace couple us
10
Please see above my positive comments .
Pros:

The location , the view , the staff , the food , the accommodations , the cleanliness , the free shuttle service to the town , the service of the restaurants, bar , and breakfast area . All the staff were very friendly and helpful . Will come back again.

Cons:

I have nothing negative to say .

2026-08-17 via Nuitee
D
Daniel family_with_children gb
10
2026-08-17 via Nuitee
A
Alessandro couple it
10
2026-08-17 via Nuitee
Y
yesheng family_with_children it
10
2026-08-17 via Nuitee
A
Alex family_with_children ro
8
2026-08-16 via Nuitee
M
Mark solo_traveller mt
9
2026-08-14 via Nuitee
S
Sarah family_with_children us
4
Tolerable but not the dream stay we envisioned.
Pros:

The view was spectacular from our room and the hotel in general. Giuseppe was awesome and our favorite team member at the hotel! He helped books excursions for us and answered a lot of questions.

Cons:

The hotel was dated and needs some work. It gave old seminary vibes. We were charged for every little thing (no robes to use during stay unless you paid 10€, no iron in room, water, etc). The mosquitoes were so bad we couldn’t enjoy the balcony much. The vegetation is so overgrown it’s a problem. The pool needed updating and the breakfast was probably the worst part of our stay. Honestly it was inedible. Even the coffee was terrible! The hotel has a lovely view and that is the only reason we decided to stay after the first night. The shuttle service was helpful to get up and down the hill, but the earliest if starts is 8:30 and it only comes every hour, not 30 minutes as we had thought. Makes it difficult to plan for unless you are fine paying 35-50€ to a taxi to simply take you up the hill. Overall, this place could be really amazing if they invested some money into upgrading, improved their customer service (most team members made it feel like we were not welcome or wanted there) and if they completely changed their breakfast. Oh, I almost forgot the gym. It was a tiny room with three machines, no weights at all, one sweaty mat in the corner and NO AC, so it was unbearable to even be in. No workout for me and that is NOT a gym. And finally, the pool closes at 7, so don’t plan for a late swim in the heat, or a jacuzzi for your sore bones after walking all day, because that was also non-existent. I saw a jacuzzi on the grass area from our balcony that looked like it hadn’t been used in over a decade, likely attracting mosquitoes. It was very disappointing how unkept the property was for being in a prime travel destination in Italy with a spectacular view.

2026-08-14 via Nuitee
R
rafeeq solo_traveller il
9
2026-08-14 via Nuitee
R
rafeeq solo_traveller il
9
Pros:

מיקום ויחס מעולים, נוף מהמם על סורנטוב והשאטל עשה הטיול נוח ונגיש למרכז.
אנשי צוות מדהימים
ארוחת בוקר טובה יחסית ויש מקום לשיפור

Cons:

הנקיון לא ברמה גבוהה
היתושים הפריעו לחוויה
ארוחת בוקר חסרה ירקות וגבינות

2026-08-14 via Nuitee
A
ANGELS family_with_children es
9
Extraordinaria
Pros:

La habitacion y el desayuno

Cons:

El transporte en autobus al centro de la ciudad.

2026-08-13 via Nuitee