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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Car hire
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Currency exchange
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Non-smoking throughout
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
City Views from Private Balconies
Experience the bustling city of Vancouver from the comfort of your private balcony at Riviera Divya Sutra Hotel. The stunning city views will surely elevate your stay.
Convenient Amenities
From complimentary umbrellas to a 24-hour front desk, Riviera Divya Sutra Hotel ensures your comfort and convenience throughout your stay. Enjoy the non-smoking environment and the added convenience of a launderette on-site.
Prime Location
Situated just 800m from Stanley Park, and within walking distance to English Bay Beach, Vancouver Convention Centre, and Burrard SkyTrain Station, Riviera Divya Sutra Hotel offers the perfect location for exploring the best of downtown Vancouver.
Book your stay now at Riviera Divya Sutra Hotel on Robson Downtown Vancouver for a memorable and convenient experience.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.
Please note that all guests, including children above 12 years, need to provide a government-issued ID at check-in.
Please note that the pre-authorisation charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.
Visitors are allowed in the property from 10:00 to 21:00, and they need to show a valid ID upon arrival.
Please note that pets are only allowed upon request and subject to approval.
Car rental services are available on-site. Please check with the property front desk for prices.
Please note that construction work is taking place nearby and some rooms may be affected by noise.
Pets are accepted upon request
A pet fee of $29 CAD plus tax per night applies.
Please note that the property can only accommodate pets with a maximum weight of 11 kg.
All pets staying at this property must have up-to-date vaccinations.
Pet owners are liable for any harm their pets may cause to others or the property.
Pet owners are in charge of cleaning up after their pets.
Please note that the use of the private kitchen is available upon request and will incur an additional charge of CAD 25.
Please note that the private kitchen can only be provided in some room types:
A fee of CAD $25 per night applies.
Available room types include:
Penthouse Apartment with Patio (Harbour & City View)
One Bedroom Apartment with Balcony (Harbour View)
One Bedroom Apartment with Balcony (Robson Street View)
Penthouse Suite with Patio (Harbour & City View)
Two Queen Bed Apartment with Balcony
Bachelor Queen Bed No Balcony
Two complimentary water bottles are provided during check-in for the stay. Additional bottles are available at CAD 2 each.
Please note that early check-in is subject to availability. If you intend to check in before 11:00, please book your room one day in advance.
On-site, separate car rental services are available; please contact the front desk for assistance.
Rollaway beds are available upon request for an additional fee.
Access to the second room is available for an additional charge of CAD 25 for the following room categories:
One Bedroom Apartment with Balcony, Harbour View
One Bedroom Apartment with Balcony, Robson Street
Covered and uncovered parking is available with limited spaces and offered on a first-come, first-served basis for an additional charge.
Please note that the hotel is currently undergoing light renovations as part of our ongoing commitment to improving guest accommodations.
Renovation work is conducted between 9:00 AM and 5:00 PM.
We appreciate your understanding and patience during this time.
Please note that nearby construction activity may occasionally result in noise in certain rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs CAD 39 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for CAD 10 per person per night when using an existing bed.
People no matter the age stay for CAD 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Helpful staff
Excellent position
Rooms small and tired looking
In need of refreshing
No nets on ground level windows
Badly hung curtains
Friendly and helpful staff, great location near beautiful Stanley Park, the room was clean, quiet and spacious with nice view of the city.
I loved my stay here! The staff were super friendly and helpful, the room was clean and spacious. And the location was perfect! I’ll be back
Charges for every little thing like leaving dirty dishes and usage of the stove $25 a day that is already in the room. Why not charge extra for the use of the toilet in the room?
Manager Diana not giving much about customers with a statement:"You interrupted my dinner at 8pm". So, in a nutshell, she can enjoy her dinner being away from work while we should pay additional money to cook our own dinner because for normal people it would not even cross your mind that anyone would charge a dime to use the stove that is already in the room you paid for (oh, apparently it was written somewhere in the bottom of the policy document which leaves the hotel as a winner in this situation, of course).
Outdated room.
Hotel accidental charge hold on your credit card for 2 weeks after check-out.
Clean
A staff charged additional 25 dollar when my friend visited. There was no such thing as additional fee weather 1 person or 2 person booking. It was unpleasant and felt deceptive.
Location & friendly staffs
Oven was not working
Great location for our purpose
Having to pay for parking but I guess that’s a Vancouver thing
Clean
Slow elevator
The space was very clean and there was plenty of room for 3 people. It was excellent each having our own bed. I appreciated the amount of storage space for luggage. A lock on the door as well as a security lock made us feel much safer as 3 women travelling together.
The facility is just a little tired and needs a good renovation/update, but I truly appreciated how clean it was. Additional charge to use the kitchen wasn't appreciated and was therefore avoided.
Clean
Slow elevator
The location is convenient but the hotel is old, poorly maintained room, full of ants everywhere, use of stove in the kitchen is not included in the room price, sheets weren't changed as promised during our stay, loud street noise because of window A/C unit, towels not replaced some days.
A spacious room with great amenities and such accommodating staff members. Will definitely book this place again if we come back to Vancouver. Jasmine from the front desk was super kind and helpful even with any special requests. Plus the place is located in the central areas with great food places nearby.
Location, views, space, cleanliness, staff, good wi-fi, kitchen.
Nothing
Location
The Penthouse was so far the worst room we have stayed in at the hotel.
The outdoor parking spot
Only single elevator
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