Berjaya Eden Park London Hotel

Hotels
•
Berjaya Hotels & Resorts
6.7 (1520 reviews)
35-39 Inverness Terrace , London , GB
+44 20 7221 2220

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Not clean
Outdated facilities
Weak services in some areas

Categories

Cleanliness
5.38
Not clean, old, weak facilities.
Service
8.35
Very friendly staff and great housekeeping staff and standards.
Location
8.39
Best location and easy access to great restaurants and underground stations.
Room Quality
5.84
Rooms were comfortable if a bit small; issues with worn furniture.
Amenities
5.87
Air conditioning available in rooms, but no iron and ironing board provided.
Value for Money
6.33
Acceptable price, but won't always choose this place.
Food and Beverage
6.88
Great hot water supply for shower, varied food options.
Overall Experience
6.55
Mixed feelings, with great location and service but significant issues with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Charming Victorian Architecture:
Step into a world of elegance at Berjaya Eden Park London, where the 19th-century Victorian architecture exudes charm and sophistication. The original grand features, including an open fireplace, add a touch of luxury to your stay.

Convenient Location:
Situated in the heart of Bayswater, our hotel is a stone's throw away from Bayswater Station and Queensway Station, providing easy access to explore the vibrant city. With Kensington Gardens and Hyde Park nearby, nature and tranquility are just a short walk away.

Modern Amenities:
Unwind in comfort in our well-appointed rooms equipped with satellite TVs, free WiFi, and tea/coffee making facilities. The complimentary toiletries add a thoughtful touch to enhance your stay.

Experience the perfect blend of historic charm and modern convenience at Berjaya Eden Park London. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply. This property does not accept bookings of 6 or more rooms. The hotel will contact you with more information.

Please note that the restaurant is managed by a third-party operator.

Due to limitations of storage space and safety reasons, we will not accept any items delivered to the hotel. All items delivered to the hotel will be returned to the sender.

Please note that all guests need to provide a valid ID or passport at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.7
Based on 1520 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 5.84
Amenities: 5.87
Value for Money: 6.33
Food and Beverage: 6.88
Overall Experience: 6.55
C
Catharina • solo_traveller • se
8
Cons:

Frukosten börjar 8.00 lite sent när man ska iväg tidigt. Frukosten bestod av hårdkokta ägg. Någon kalkonskiva. Rostat bröd. Nudlar och kycklingvingar med mera. Inte världens bästa.

2026-09-19 • via Nuitee
C
Carmen • couple • es
7
2026-09-18 • via Nuitee
A
Anett • couple • de
7
Wir kommen gerne wieder
Pros:

Sehr Basic und ein bisschen in die Jahre gekommen. Aber absolut sauber und freundlich und sehr hilfsbereit. Und die Lage ist fantastisch. Tolles Restaurant im Haus und viele andere in der Parallelstrasse. 2 min Fußweg zu Kensington Park.

2026-09-17 • via Nuitee
M
Mariana • couple • pt
8
Muito boa, repetiria sem hesitar
Pros:

Simpatia do staff e a localização em frente a duas estações de metro com acesso às principais linhas Central e Circle/District. Zona com imensas opções de restauração e supermercados. Walking distance da estação de comboios/ autocarros de Paddington.
foi tudo ótimo e as instalações remodeladas muito confortáveis!

Cons:

A logística de ter só um elevador a funcionar e de ser tão pequeno atrasava um pouco a dinâmica em grupo, mas nada crítico.
A pressão do chuveiro podia ser melhor.

2026-09-16 • via Nuitee
P
Pia • couple • at
8
Very good experience. Some details would have made it exceptional.
Pros:

Friendly staff, clean rooms, air conditioning, tea set. The restaurant is good.

Cons:

The correct temperature in the shower was not easy to find, and then it did not stay constant.
We were surprised there was no toilet brush.
A small fridge would have been a nice-to-have.
Since the ac broke, it would have been great to be able to open the window fully.

2026-09-15 • via Nuitee
M
Martha • solo_traveller • es
8
Pros:

Vriendelijkheid van receptionist

Cons:

De weg naar de kamer lopen, de lift sloot totaal niet aan. Er stond(wij sliepen op de Basement) een mantras tegen het raam, heel slordig.

2026-09-15 • via Nuitee
A
Annika • couple • se
9
Trevligt familjärt hotell. Mysigt rum.
Pros:

Lugn gata nära till restauranger och tunnelbana.

2026-09-12 • via Nuitee
O
Olga • couple • it
10
Bello
Pros:

Posizione

Cons:

Mancanza condizionatore

2026-09-11 • via Nuitee
L
Laura • couple • fi
9
Loistava sijainti ja siisti huone.
Pros:

Sijainti oli erinomainen ja henkilökunta todella ystävällistä!

Cons:

Aamupala oli perus hyviä.

2026-09-11 • via Nuitee
T
Tati • solo_traveller • es
9
Muy bien.
Pros:

La atención del personal excelente, resolvieron cualquier problema.

Cons:

Se escuchaba la habitación de al lado porque tenían puertas comunicada (cerrada).

No tenían bien la reserva aunque fue realizada con Booking.

2026-09-08 • via Nuitee
M
Mohamad • couple • my
10
2026-09-08 • via Nuitee
M
Melanie • extended_group • gb
10
Pros:

Great location for us
Very clean

2026-09-07 • via Nuitee
P
Petříčková • solo_traveller • cz
5
Pros:

Skvělá poloha, velmi milý a ochotný personál, zvenčí vypadá hotel velmi hezky.

Cons:

Starý nábytek i vybavení koupelny. Žádný pokus o zútulnění (například malé dekorace, předložka v koupelně atd.), vrzajici podlaha, stará okna i dveře.

2026-09-07 • via Nuitee
T
Teun • solo_traveller • nl
4
Middelmatig
Pros:

De locatie

Cons:

De kamers die getoond worden op foto’s zijn niet de standaard kamers maar een deluxe versie. Als je een standaard kamer boekt kom je in hele schaarse ruimtes uit, minimaal ruimte en oncomfortabele bedden en douches. Op mijn kamer groeide een paddenstoel, dit kan niet. Toen ik hiermee naar de receptie ging werd er in eerste instantie gezegd dat de housekeeping hem wel eventjes weg kwam halen. Ik heb meermaals aangegeven dat hij inderdaad weg moest worden gehaald maar dat ik ook een vorm van compensatie verwacht. Dit is onhygiënisch en onacceptabel voor de prijs, pas daarna werd er met moeite een mogelijkheid gegeven voor een nieuwe (wel luxere) kamer.

2026-09-07 • via Nuitee
N
Natacia • solo_traveller • nl
10
2026-09-05 • via Nuitee
J
Jennie • couple • gb
8
2026-09-05 • via Nuitee
A
Andre • extended_group • gb
8
2026-09-02 • via Nuitee
A
Anthony • extended_group • nl
8
Het was een fantastisch verblijf.
Pros:

De locatie is top en aardige mensen. De ruimte van de kamer was ok.

Cons:

Er waren weinig stopcontacten, geen ijskast, je kan nergens je natte kleding kwijt.

2026-09-02 • via Nuitee
D
Daniela Andreea • family_with_children • fr
9
Pros:

J'étais un peu réticente vu certains commentaires sur l'hôtel, mais j'ai été agréablement surprise. L'hôtel est très propre. La chambre avait été nettoyée tous les jours. Les sanitaires étaient impeccables, même pas de trace de calcaire. En effet, l'hôtel a besoin d'un coup de rafraîchissement par endroit, mais c'est rien de tout. De plus l'emplacement est idéal: on est a 30 secondes d'une station de métro, à 1 minute des jardins Kensington, on a bcp de pubs a proximité, mais aussi des supermarchés. On est a 20-25 minutes de marche de Notting Hill. J'ai adoré l'emplacement.

2026-09-01 • via Nuitee
C
Crystal • extended_group • gb
10
Pros:

Eddie was the most friendliest accomadating member of staff. And Wes the night security. The place wouldn’t be the same without them. Thank you guys

2026-09-01 • via Nuitee