Berjaya Eden Park London Hotel

Hotels
•
Berjaya Hotels & Resorts
6.7 (1406 reviews)
35-39 Inverness Terrace , London , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Not clean
Outdated facilities
Weak services in some areas

Categories

Cleanliness
5.38
Not clean, old, weak facilities.
Service
8.35
Very friendly staff and great housekeeping staff and standards.
Location
8.39
Best location and easy access to great restaurants and underground stations.
Room Quality
5.84
Rooms were comfortable if a bit small; issues with worn furniture.
Amenities
5.87
Air conditioning available in rooms, but no iron and ironing board provided.
Value for Money
6.33
Acceptable price, but won't always choose this place.
Food and Beverage
6.88
Great hot water supply for shower, varied food options.
Overall Experience
6.55
Mixed feelings, with great location and service but significant issues with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Charming Victorian Architecture:
Step into a world of elegance at Berjaya Eden Park London, where the 19th-century Victorian architecture exudes charm and sophistication. The original grand features, including an open fireplace, add a touch of luxury to your stay.

Convenient Location:
Situated in the heart of Bayswater, our hotel is a stone's throw away from Bayswater Station and Queensway Station, providing easy access to explore the vibrant city. With Kensington Gardens and Hyde Park nearby, nature and tranquility are just a short walk away.

Modern Amenities:
Unwind in comfort in our well-appointed rooms equipped with satellite TVs, free WiFi, and tea/coffee making facilities. The complimentary toiletries add a thoughtful touch to enhance your stay.

Experience the perfect blend of historic charm and modern convenience at Berjaya Eden Park London. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply. This property does not accept bookings of 6 or more rooms. The hotel will contact you with more information.

Please note that the restaurant is managed by a third-party operator.

Due to limitations of storage space and safety reasons, we will not accept any items delivered to the hotel. All items delivered to the hotel will be returned to the sender.

Please note that all guests need to provide a valid ID or passport at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 1406 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 5.84
Amenities: 5.87
Value for Money: 6.33
Food and Beverage: 6.88
Overall Experience: 6.55
P
Paz • solo_traveller • it
9
2026-06-06 • via Nuitee
K
koftedk • solo_traveller • dk
8
2026-06-05 • via Nuitee
A
Alexandre • couple • fr
8
2026-06-03 • via Nuitee
K
kentiDAS • solo_traveller • my
9
Pros:

Room, location

Cons:

All ok no complain

2026-06-01 • via Nuitee
I
ivana • couple • be
7
2ème sejuor a Londres hôtel simple bon rapport qualité prix super bien situé
Pros:

très bien situé

Cons:

ouverture plus grande des fenêtres et la baignoire très abîmée

2026-05-31 • via Nuitee
C
Coralie • couple • fr
7
2026-05-29 • via Nuitee
L
Laura • solo_traveller • fr
5
Très mauvaise expérience : chambre minuscule, sans intimité et bruyante.
Pros:

L'emplacement.

Cons:

La chambre, le personnel froid, le bruit.

2026-05-29 • via Nuitee
H
HDirk • couple • be
1
Don't go, low quality in all aspects. If you do go avoid the breakfast
Pros:

Well located that's the only positive side of the hotel. For the rest avoid this sub-standard hotel

Cons:

The so-called "buffet-Breakfast" is really low quality with hardly any choice. To be avoided. The so-called croissants and chocolate breads are reheated ones you can buy in Aldi 8 in plastic bag for 1pound or so... same for the boiles eggs reheated from the day before probably. We spend 5nights there and went twice which was already too much. There are several nice café's and bakery nearby where you can get a good & fresh breakfast. Starts only at 7.30am too.
The room (a bit smal but still OK) was a sauna when we arrived because the bathroom heating was full blast. Even after turning it off it stayed very warm in the room because of some pipes under the floor. No airco either. With over 30 degrees outside it was no pleasure Also no insulation at all between the rooms. We could hear the neighbor's talk, sneeze and snore. Every step they take in there room you can hear.... The beds make a loud squeaking noise when you sit or turn around on the bed... Bed was also very narrow 1m40 en short. If you are over 1m80 your feet will stick out... We weren't the only ones complaining. When we arrived there was a couple (been there already several days) in front of us complaining... Our view from the room was a brick wall about 1m in front of the window...

2026-05-27 • via Nuitee
F
Fatema • couple • bh
7
The hospitality of the hotel staff was very great and hotel is very good for short stay by all means.
Pros:

Excellent location

Cons:

The water pressure in the shower was very weak and no solution was made due to the need of major maintenance to the whole floor rooms, however the staff shifted our room to solve that problem thanks to their efforts off course.
Other problem we faced that the curtains of the rooms are not isolating the sun light from getting in the room and it made our stay not comfortable.

2026-05-26 • via Nuitee
S
Sofia • solo_traveller • it
7
2026-05-24 • via Nuitee
M
mahmood • solo_traveller • om
4
Pros:

الموقع ممتاز ولاكن الغرف ضيقه والممر ضيق

Cons:

الغرف ضيقه

2026-05-24 • via Nuitee
N
noa • solo_traveller • il
8
מיקום מצוין
Pros:

מיקום מצוין. החדר היה אחלה. שירות מצוין.

Cons:

מעלית.

2026-05-23 • via Nuitee
E
Eigil • family_with_children • no
8
her har jeg vært før og kommer igjen
Pros:

Hotellet var rent, enkelt fint rom, oppgradert uten ekstra kostnad. VELDIG FINT RENT BAD.
God beliggenhet. kun et par hundre meter fra Bayswater undergrunn stasjon mange butikker og spisesteder i nærheten
Hyggelig betjening

2026-05-22 • via Nuitee
A
Antonio Feancisco • solo_traveller • es
7
Pros:

He pagado mucho dinero para poca calidad de hotel,el personal poco amable,y no ví mucha profesionalidad.pero el hotel está bien conectado.

2026-05-20 • via Nuitee
P
Pui Shan • solo_traveller • nz
6
Not good but okay because all recommendations in London are similar condition. The room is too too too small for 2 peop
Pros:

Convenient location. There are so much restaurants and grocery shops at the back street.

Cons:

Rooms are too small and facilities are too old.

2026-05-19 • via Nuitee
N
nikoloz • solo_traveller • ge
8
Pros:

The location was very good, the room was clean and tidy, and the bathroom looked newly renovated. The staff were friendly

Cons:

The room was not exactly like the photos shown when booking and it felt quite small (that seems normal in London). I didn’t need air conditioning, but the listing said the room had it, which was not true.

2026-05-19 • via Nuitee
I
Ivana • solo_traveller • hr
5
Pros:

Gostiljubivost djelatnika

Cons:

Tv se "smrzavao", lampe iznad kreveta nisu radile, sako veliko svijetlo, čudan miris, kao vlaga u sobi, dosta derutna kupaona i vrata s time da je velučina kupaone smiješno mala, jača osoba doslavno sjedi na wc-om za umivaonikom.
1.kat, 2x single bed.
Na katu je navodno bolje...
Slučajno sam vidjela na 1.katu sobu s 3 kreveta, tu je lijepa kupaona, veća i modernija.
Lutrija....

2026-05-17 • via Nuitee
F
Fernando • extended_group • es
3
Decepcionante
Cons:

El servicio de desayuno es decepcionante

2026-05-17 • via Nuitee
A
Ashot • couple • fr
9
2026-05-17 • via Nuitee
B
bruce • couple • au
8
2026-05-16 • via Nuitee