Prima Palace Hotel

Hotels
•
Prima Hotels Israel
8.6 (392 reviews)
2A Pines Street , Jerusalem , il

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Issues with cleanliness
Limited parking

Categories

Cleanliness
7.81
Some complaints regarding room cleanliness.
Service
9.28
Friendly and accommodating staff.
Location
9.32
Excellent location near transport and attractions.
Room Quality
8.27
Rooms are nice and comfortable, but a bit small.
Amenities
8.3
Limited on-site parking but decent overall.
Value for Money
8.86
Great value considering the location and service.
Food and Beverage
8.11
Breakfast was good, but some complaints about variety.
Overall Experience
8.88
Overall, a positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Centrally Located in Jerusalem's Historic Neighbourhoods
Experience the heart of Jerusalem at Prima Palace Hotel, ideally situated near Mahane Yehuda Market and top attractions like the Old City.

Comfortable and Spacious Accommodations
Relax in one of our 75 well-appointed guest rooms, designed in soothing neutral tones for a peaceful stay.

Diverse Amenities for All Guests
Enjoy the inclusive atmosphere with kosher dining, Mikvot facilities, and a synagogue, catering to the needs of both Jewish and non-Jewish travelers.

Book your stay at Prima Palace Hotel for an unforgettable Jerusalem experience.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note on Saturdays and the final day of Jewish holidays, check-in is 2 hours after sunset. The property accepts guests aged 18 and above.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ₪ 35 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 392 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.86
Food and Beverage: 8.11
Overall Experience: 8.88
אלי • couple • il
10
מדהים
Pros:

השיהות היתה מעל המצופה.
השירותיות והאדיבות של דינה בקבלה היתה יוצאת מן הכלל.
ללא ספק נחזור שוב.
תודה רבה

2026-06-12 • via Nuitee
S
sara • couple • us
5
2026-06-09 • via Nuitee
I
Israel • solo_traveller • us
10
2026-06-03 • via Nuitee
הודיה • solo_traveller • il
8
Pros:

הכל נקי, הצוות מקסים, במקרה הייתה חניה פנויה במלון אז זכינו בחניה, המיקום מרכזי ומושלם !

Cons:

ארוחת בוקר דלה חוץ מזה נהנינו מאוד .

2026-05-31 • via Nuitee
S
silberstein • family_with_children • us
10
2026-05-10 • via Nuitee
I
isaac • extended_group • us
10
2026-05-05 • via Nuitee
טייטלבאום • family_with_children • il
7
Pros:

הצוות מדהים

Cons:

האוכל אפשר לשפר

2026-05-02 • via Nuitee
C
Cohen • couple • il
10
2026-04-23 • via Nuitee
S
Sagit • couple • il
10
Pros:

שירות מדהים
מיקום מצויין נחזור בהחלט

2026-04-14 • via Nuitee
G
Golan • family_with_children • il
9
2026-04-08 • via Nuitee
S
Solomon • solo_traveller • us
9
2026-03-22 • via Nuitee
A
Alain • couple • fr
10
Pros:

Endroit tres agréable. le personnel est tres attentioné

2026-03-12 • via Nuitee
E
Efrat • couple • il
10
2026-03-12 • via Nuitee
Y
yanina • solo_traveller • il
4
Pros:

Good location

Cons:

Leaking fridge , not working phone , horrible food from cans .

2026-03-09 • via Nuitee
A
abraham • couple • us
8
2026-02-27 • via Nuitee
דבורה • couple • il
9
2026-02-14 • via Nuitee
R
Roei • solo_traveller • il
8
2026-02-13 • via Nuitee
R
roee • couple • il
8
2026-02-13 • via Nuitee
D
Dana • couple • th
6
2026-02-13 • via Nuitee
T
Tamsin • couple • de
9
Pros:

Die Zimmer waren neu und modern ausgestattet, das Frühstücksbuffet was hervorragend.

Cons:

Das Badezimmer war sehr eng

2026-02-10 • via Nuitee