Holiday Inn Express Hotel & Suites Providence-Woonsocket by IHG

Hotels
•
Holiday Inn Express
8.4 (550 reviews)
194 Fortin Drive , Woonsocket , US
+1 401-769-5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (many mentions)
Good/Convenient location
Breakfast well-regarded (variety, coffee)
Clean and comfortable rooms (in many reviews)
Good value for price (several mentions)
Gym available
Quiet rooms (for many guests)
Comfortable beds/pillows/couches
Cons:
Significant cleanliness issues in some rooms (stains, blood-like spots, dust)
Inconsistent service: some unhelpful staff and reward points not applied
Price spikes/expensive on arrival for some guests
AC/heating/thermostat problems and occasional noise
Mattress too soft for some guests
TV lacked onscreen guide/info
Lobby smelled like cigarette for at least one guest
Parking/stadium access concerns

Categories

Cleanliness
6.5
Mixed reports: many guests described rooms as clean and neat, but there are serious negative reports (stains on beds, blood-like spots, heavy dust, dirty windows, and a guest saying 'not clean'), plus occasional odors in lobby—overall below average cleanliness consistency.
Service
9.8
Service is frequently praised: staff described as friendly, helpful and professional across many reviews. A few mentions of unhelpful or inattentive employees (kitchen/front desk smokers, issues with reward points) exist, but overall staff performance is a strong positive.
Location
9.4
Consistently noted as convenient and well-placed (close to family, good for activities); a couple of comments about parking challenges for stadium events but location sentiment is strongly positive.
Room Quality
8
Rooms are often described as comfortable (good beds, pillows, couches, chaise lounge) but there are issues: very soft mattress for some, inefficient heaters/AC noise/thermostat problems and occasional stains—generally good but with notable faults.
Amenities
8.6
Breakfast, coffee, and basic amenities (gym) are commonly available and well-regarded; guests suggested additions like a shuttle for stadium events. Minor complaints about AC/heating and TV info noted.
Value for Money
7.8
Mixed: several guests called it a great option for the price, while others cited unexpected price spikes and felt the stay was expensive—value perception is variable and slightly below target overall.
Food and Beverage
8.9
Breakfast is frequently highlighted as a strong point (many selections, superb, good coffee, biscuits/gravy praised), though isolated complaints mention dry food and an unfriendly kitchen staff member.
Overall Experience
8.2
Overall impressions lean positive with multiple 'great stay' and 'will stay again' comments, offset by a number of notable negative experiences (cleanliness, pricing, isolated service lapses and noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Located minutes away from downtown Woonsocket and Providence, the Holiday Inn Express & Suites offers easy access to city attractions.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with a 50" flat screen TV, free Wi-Fi, and convenient work desk. Start your day with a hot breakfast and unwind in the indoor pool.

Business and Leisure Facilities
Stay productive with access to the business center's services, and keep fit at the on-site fitness center. The 24-hour front desk, ATM, and laundry facilities add to the convenience.

Experience the best of Woonsocket at Holiday Inn Express Hotel & Suites Providence-Woonsocket. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

8.4
Based on 550 reviews
Cleanliness: 6.5
Service: 9.8
Location: 9.4
Room Quality: 8
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 8.9
Overall Experience: 8.2
M
Michael • extended_group • us
9
2026-10-23 • via Nuitee
S
Steve • couple • us
10
2026-10-19 • via Nuitee
H
Hannah • couple • us
10
2026-10-19 • via Nuitee
D
Diane • family_with_children • us
8
Holiday Inn 1 bedroom suite
Pros:

Easy to find, nice staff, large quiet room. We were next to the elevator and you'd never know. I liked the kitchen counter and sink. The bed, pillows and couch were comfortable.

Cons:

Heaters weren't efficient. TV didn't have an onscreen schedule with show titles and descriptions. Maybe leave a sheet with TV information on the desk.

2026-10-19 • via Nuitee
M
Marcus • solo_traveller • us
10
One of the best experiences I’ve ever had can’t wait to stay there again love the staff love the location and the mornin
Pros:

Very clean,quite,and cozy

Cons:

Good location;didn’t have to go far to have a good time

2026-10-18 • via Nuitee
E
Edward • couple • us
3
It was short and very expensive, the prices spiked up a extra 100 dollars when we got there.
Pros:

The breakfast could have been better the food was dry. The location was good .

Cons:

We had a big stain on the side of our bed, that kinda set the tone for the whole stay. Most of the staff wasn’t so helpful.

2026-10-16 • via Nuitee
E
Emily • couple • us
9
Pros:

Breakfast was good, location was perfect for our purposes. Room was clean and comfortable.

Cons:

Smelled like cigarettes when we first entered the lobby for check-in.

2026-10-12 • via Nuitee
G
Gloria • solo_traveller • us
10
Always a pleasure to stay here and coffee always available.
Pros:

The breakfast is always superb. So many selections to choose from.

Cons:

Can't think of anything and I have stayed here many times.

2026-10-12 • via Nuitee
P
Paul • couple • us
3
Not clean.
Pros:

Not a lot.

Cons:

Very dirty. Spots of what looked like blood on the walls. A lot of dust in the room. Windows were dirty. The thermostat was hanging on the wires and did not work. I booked this based on overall score and honestly
I have no idea how this is more than a 5.

2026-10-11 • via Nuitee
M
Mert • couple • us
8
Staff was nice gym was good enough.
Pros:

Breakfast was good as always

Cons:

Matress was extremely soft. How can you get a good night sleep when you completely sink in ?

2026-10-10 • via Nuitee
L
Liam • solo_traveller • us
9
2026-10-07 • via Nuitee
H
Hickson • couple • us
10
Overall we had a great stay.
Pros:

Really nice hotel at a good price. It was convenient, affordable, neat, clean and the staff was extremely helpful.

Cons:

There was local traffic noise.

2026-09-17 • via Nuitee
J
Jerry • couple • us
8
Why didn’t I get my points.
Pros:

Breakfast was good. Location was good.

Cons:

The lady working in the kitchen was not very nice and the front desk ppl were out smoking all the time. I wasn’t acknowledged as a rewards member and never received points for the stay. 2 rooms for 4 nites. Nothing.

2026-09-16 • via Nuitee
C
Clairborne • solo_traveller • us
10
Charming in Woonsocket, RI
Pros:

I liked the convenience of things that were close. I went to visit family and it was fifteen minutes from their home and so it made the very convenient to go back and forth without getting lost. The atmosphere of the hotel was good. The hotel was very clean and comfortable as well. The staff were friendly and helpful.

Cons:

Nothing to report. I had no complaints.

2026-09-16 • via Nuitee
A
Adrianna • extended_group • us
8
Great for the price
Pros:

Hotel was clean and comfortable. It was a great option for the price and completely met our needs. Also, nice that there is breakfast included.

2026-09-14 • via Nuitee
J
Joanne • solo_traveller • us
10
Nice Hotel
Pros:

The front counter staff was extremely pleasant. The breakfast was better than usual. The biscuits with gravy were welcomed. The coffee was excellent. The room was comfortable with a nice chaise lounge. The room was clean and quiet.

2026-09-13 • via Nuitee
P
Phoenix • solo_traveller • us
9
Pros:

Was clean and staff were welcoming, nice and helpful. Would highly suggest offering shuttle to and from Gillette Stadium for big shows, games etc?! Parking there is a nightmare and ur customers might truly enjoy the service and would pay for sure considering parking there us $55 cheapest and thats 1 mile walk away! Would stay here again!!

Cons:

AC wouldn't go lower than 66° and was making strange noise every once in a while - but all in all- was great!

2026-09-08 • via Nuitee
M
Maureen • couple • us
9
2026-09-08 • via Nuitee
F
Fabricio • couple • us
10
2026-09-06 • via Nuitee
S
Seck • solo_traveller • us
8
2026-09-06 • via Nuitee