Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Housekeeping issues
Room conditions not consistent
Some amenities lacking

Categories

Cleanliness
7.61
There were mentions of a lack of housekeeping service and issues such as a room being too hot.
Service
8.58
Many reviews praised the staff for being friendly and helpful, despite a few negative remarks.
Location
9.12
Consistently highlighted as excellent, with proximity to transport and city attractions.
Room Quality
7.07
Some rooms mentioned as outdated and in need of refurbishment, while others were spacious.
Amenities
7.6
Negative comments regarding lacking amenities like air conditioning control and a fridge.
Value for Money
8.06
Generally perceived as good value, with specific mentions of reasonable pricing for the quality.
Food and Beverage
7.11
Some guests felt breakfast and gym facilities could be improved.
Overall Experience
8.08
Overall a positive experience with a few significant issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:49

Property Description

Luxurious Art Deco-style Rooms
Experience elegance and comfort in our Art Deco-style rooms at the 4-star Hilton London Paddington. Each room features modern amenities like a flat-screen TV, a minibar, and luxurious bathrooms. The large windows provide ample natural light, creating a welcoming ambiance for your stay.

Convenient Location
Connected to Paddington Station by a footbridge, our hotel offers easy access to transportation. Explore Hyde Park and Kensington Palace within a 10-minute walk. Additionally, guests are just a short 15-minute journey from Heathrow Airport via the Heathrow Express train service, making travel hassle-free.

Dining and Relaxation Options
Indulge in culinary delights at our stylish brasserie restaurant or unwind at the 146 Paddington bar. Enjoy 24-hour room service for added convenience. For a peaceful retreat, the Executive Lounge offers a serene space for relaxation or work.

Book your stay at Hilton London Paddington for a luxurious and convenient experience.

Important information:

Please note that the dinner is not included in the rate and is available in our restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for £30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

7.9
Based on 5191 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.08
S
Simon • couple • au
8
Great location wonderful hotel great staff, dinner fantastic
Pros:

Location

Cons:

Although I was upgraded the room was at the end of a corridor, and after walking around so much felt like i5 was a bit much only for us seniors. Also I didn’t care for the steps in the room would have preferred a level flooring again only because we are seniors and had to be cautious not to fall.

2026-07-25 • via Nuitee
K
Karen • extended_group • ie
8
Pros:

Location.

Cons:

A little bit dated

2026-07-25 • via Nuitee
M
Mark • family_with_children • bm
8
2026-07-25 • via Nuitee
M
michelle • family_with_children • ch
7
Une nuit en route pour Oxford , pour être près de la gare de Paddington le lendemain.
Pros:

L’emplacement à la gare de Paddington est super si on doit voyager depuis là , mais il y à beaucoup d’hôtel autour donc ce n’est pas non plus exceptionnel.

Cons:

Tout est un peu vieux et usé , des moquettes partout à l’ameublement de la chambre . C’est vraiment trop cher.

2026-07-24 • via Nuitee
J
Juan • couple • ar
5
No fue lo que esperaba
2026-07-23 • via Nuitee
R
Ruth • couple • ch
8
Pros:

Comfortable room. Good location.

2026-07-23 • via Nuitee
C
Cassinelli • couple • pe
7
2026-07-23 • via Nuitee
D
Dariusz • couple • au
10
2026-07-23 • via Nuitee
M
Margaret • solo_traveller • gb
8
2026-07-23 • via Nuitee
C
Cheam Tek Siong • solo_traveller • my
7
2026-07-22 • via Nuitee
M
Madeline • solo_traveller • au
1
Never book any Hilton hotel again.
Pros:

Location right outside Paddington station.

Cons:

Facilities are old. Lifts broken. Staff unprofessional.

2026-07-21 • via Nuitee
G
Giselle • family_with_children • us
5
Not worth the value despite the great location
Pros:

Great location, very close to airport and in paddington station.

Cons:

Even though we upgraded to the towers room, the rooms were mediocre (carpet needed vacuuming, shower had some black mold) and it didn’t look as nice as the photos. It was way too expensive for what it was.

2026-07-21 • via Nuitee
W
William • solo_traveller • us
8
2026-07-21 • via Nuitee
T
Tsugumi • couple • au
9
2026-07-21 • via Nuitee
N
Narciso • solo_traveller • br
8
2026-07-21 • via Nuitee
J
Jenny • couple • au
10
Perfect!
Pros:

Staff were exceptional, particularly the breakfast staff. Outstanding location!!

2026-07-21 • via Nuitee
J
John • couple • au
9
2026-07-20 • via Nuitee
E
ELTON • couple • br
8
Para rápidas passagens em Londres
Pros:

Ocorreram cobranças não identificadas, que ainda estou averiguando. Isso tira segurança.

2026-07-20 • via Nuitee
R
Richard • extended_group • gb
4
Overpriced rooms and restaurant, eat outside the hotel.
Pros:

Convenient location

Cons:

3 colleagues together, all got different room types, mine had no window, no desk and certainly wasn't worth the extra I paid, £400.

In addition the restaurant was poor, service slow and there were many small fruit flies around our table.

2026-07-20 • via Nuitee
A
Alison • solo_traveller • us
10
2026-07-20 • via Nuitee