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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Kid-friendly buffet
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Paid WiFi
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
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Happy hour
Review Highlights
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Property Description
Luxurious Art Deco-style Rooms
Experience elegance and comfort in our Art Deco-style rooms at the 4-star Hilton London Paddington. Each room features modern amenities like a flat-screen TV, a minibar, and luxurious bathrooms. The large windows provide ample natural light, creating a welcoming ambiance for your stay.
Convenient Location
Connected to Paddington Station by a footbridge, our hotel offers easy access to transportation. Explore Hyde Park and Kensington Palace within a 10-minute walk. Additionally, guests are just a short 15-minute journey from Heathrow Airport via the Heathrow Express train service, making travel hassle-free.
Dining and Relaxation Options
Indulge in culinary delights at our stylish brasserie restaurant or unwind at the 146 Paddington bar. Enjoy 24-hour room service for added convenience. For a peaceful retreat, the Executive Lounge offers a serene space for relaxation or work.
Book your stay at Hilton London Paddington for a luxurious and convenient experience.
Please note that the dinner is not included in the rate and is available in our restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
I've been a loyal Hilton Paddington customer for many years, so it genuinely saddens me to leave this review.
I visited the Carriages Lounge as a lone diner and made a simple, specific request: due to Type 1 diabetes and other health complications, I needed a smaller meal that I could safely manage, and a dish on the children's menu was the most suitable option for me. I was not asking for anything unusual. I understand perfectly well why children's menus are priced as they are, including the VAT treatment that makes them a lower price point, and I had absolutely no intention of the venue losing out. I explicitly offered to pay the equivalent of a standard adult main course price for the children's menu item, simply because the portion size and the dish itself were what my health required.
The request was refused. Not once, but three times, including after a manager became involved. Despite offering to pay adult prices, despite the dish being actively on the menu and already being served in the kitchen, and despite being clear about my health reasons, the answer remained no.
I have made similar requests in countless other restaurants, chains, hotel lounges and dining venues over the years and have never once encountered a problem. It is widely understood by hospitality professionals that guests can have all manner of dietary, medical and personal requirements, and that reasonable adjustments are simply part of good service. At a hotel like Hilton Paddington, which is busy with transient guests, tourists and visitors from all over the world bringing every conceivable requirement with them, I genuinely did not anticipate that this would be an issue.
What followed was a prolonged exchange conducted at the table, in a busy restaurant, in which I was required to repeatedly explain and justify a private medical matter to staff who were neither equipped nor willing to find a straightforward solution. The situation was handled with no discretion, no empathy and no common sense. At no point was I offered the basic courtesy of a quiet word away from other diners.
Following the visit I raised a formal complaint. The responses acknowledged the distress caused but offered no concrete explanation of what would be done differently and no gesture of goodwill toward a long-standing customer. The matter appears to have been closed by the Hilton without any sort of resolution in my opinion, simply a double downing that the decision made on the day was right and just, but an apology for my experience…
I have no doubt the Hilton brand stands for better than this. This particular experience fell well short of it. I will not be returning to the Hilton Paddington.
Very nice
Personalen & väldigt fint
Location, breakfast, size of the room, bed was comfortable and spacious, windows, and overall room decor.
Dents and marks on the wall in the corridor. The bathroom setup could be better.
Location is superb
The hotel looks clean but I got sick due to dust and ventilation issues.
I’ve ordered 3 nights at this hotel at the supreme king room. We got a room that was nothing like a supreme room. lucky the manager Achila helped us and upgraded us to a newer tower at the hotel with a beautiful, comfortable and clean room with all the amenities that I’m used to in the Hilton Hotel. Thanks to Achila, we had a very nice stay after a disastrous first night. Achila was professional, friendly and helpful and saved a coming worst review for this Hilton.
I have to thank Achila for his help.
When we came to check in, the receptionist was so unfriendly, not interested in helping us at all. After we have asked him if he has a higher floor that he put us in, he actually downgraded our room to a back room which has a window the size of a window in an airplane. We felt like we’re in prison. On top of that the tv didn’t work, the Airconditioning didn’t work and we didn’t get coffee bags. Lucky the manager Achila came to our rescue.
Excellent location, reasonably spacious rooms, grande reception, lounge and dining.
Great room but was supplied with two single beds pushed together, while expecting minimum Queen size - left a bit of a crevice to overcome
Location perfect for sight seeing.
The Family Room with rollaway bed was a great option for me, my husband and our 5 year-old. I was worried about space but the room was spacious, a big bed for the adults which was very comfortable and our daughter loved the little rollaway bed during our 2-night stay.
We had a bathroom with a bath (great for our little one) and plenty of space for luggage, a desk for working/drawing and no issues with noise.
The hotel is huge and somewhat old-fashioned (I felt I was in an old US Hilton) but not in a bad way. Breakfast had plenty of options and the staff were efficient if not particularly warm.
The major plus is the direct link into Paddington Station as we took a train into London and then the Heathrow Express out. The major downside was the gym/fitness centre - I have no idea why such a huge (Hilton) hotel has such a ridiculously tiny gym. It is the size of a small guest room, dark and cramped.
The staff are amazing, we were greeted by Khairunesa, she has a beaming smile and very welcoming attitude.
朝食がおいしかった
ベッドが柔らかすぎ。
ソファー一人分
デスクの椅子が滑って座りにくい
エレベーターが遅い。
Lovely hotel
The air-conditioning in the room didn't work properly
Lokasyon çok iyi
Evet bina tarihi bir bina ama tam anlamdıramadığım bir temiz hisetmeme Durumu yaşadım katlarda ve odada lobbyde bir sorun yok
okay we are in the middle of a major hub can you PLEASE provide more security? Like a key card entrance to the elevator or the doors to and from the train station. Like what is happening here. You have a central hub with one dude standing by the door who is a great human but like there needs to be way more. Not a good look. Also Club Lounge like come on. Great location but this is a 3.5 out of 10. It is our second club with Hilton and let's just say we do not need there version. Okay room 301 big, the elevators worked well, the location is great. Just more security and better club. Otherwise maybe come back, probably not, but the location is perect.
Location right by Paddington Station
Attitude of mumbling foreign check in person. Everyone else was very nice. Bathrooms had calcium build up on taps, floor and shower. Window ledges needed painting, bin in bathroom was on its side, door frame had unsanded yellow filler on it. Maintenance standards very poor
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