Central-Hotel Kaiserhof

Hotels
8.2 (3127 reviews)
Ernst-August-Platz 4 , Hannover , de
+49 511 36830

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near train station
Cons:
Cleanliness issues
Poor food quality at breakfast

Categories

Cleanliness
6.51
Issues with room cleanliness mentioned, including unclean curtains and food odors.
Service
9.28
Staff was described as friendly and helpful in multiple reviews.
Location
9.42
Convenient location near the train station praised in several reviews.
Room Quality
7.97
Some rooms were small and complaints about furniture and noise noted.
Amenities
8.5
Average amenities mentioned; breakfast could use improvement.
Value for Money
8.96
Value seen as reasonable, considering location and service.
Food and Beverage
6.01
Significant complaints about poor quality of breakfast items.
Overall Experience
8.98
Overall satisfaction reflected despite some critical points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:57

Property Description

Luxurious Accommodations
Experience soundproofed rooms with a free minibar and high-quality amenities at the 4-star Central-Hotel Kaiserhof.

Culinary Delights
Indulge in fine German cuisine at the Brunnenhof restaurant and enjoy daily live piano performances at the Bar Centrale.

Convenient Location
Situated opposite Hanover Central Station and near the Ernst-August-Galerie shopping mall, the hotel is a short walk from Hanover’s theatres and operas, making it the perfect choice for both business and leisure travelers.

Book your stay at Central-Hotel Kaiserhof now for a luxurious and convenient experience in Hanover.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3127 reviews
Cleanliness: 6.51
Service: 9.28
Location: 9.42
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 6.01
Overall Experience: 8.98
N
Nina • couple • at
7
2026-07-25 • via Nuitee
R
Ramiro • solo_traveller • es
9
Excepcional
Pros:

La ubicación cerca de la estación de tren. El desayuno muy bueno tenían de todo lo que me gustaba. El personal muy amable tanto el de recepción como el de restauración. La habitación del tamaño ideal para pasar una noche.

2026-07-25 • via Nuitee
K
Kristin • couple • no
9
God beliggenhet, nær parkering, hyggelig personale.
2026-07-24 • via Nuitee
I
Ian • couple • gb
8
Very convenient and a fine old building.
Pros:

So close to the station, the room was large and the bed very comfortable.

Cons:

No English breakfast tea.

2026-07-22 • via Nuitee
R
Robrecht • solo_traveller • be
9
2026-07-21 • via Nuitee
J
Johnna • couple • dk
8
Tilfreds
Pros:

Hotellet ligger meget centralt lige ved banegården. Meget fin morgenmads buffet.

2026-07-21 • via Nuitee
J
Jose Luis • solo_traveller • es
10
Excepcional. Hotel precioso y perfectamente ubicado
Pros:

Maravilloso. Perfectamente ubicado enfrente de la estación de trenes de hannover. Habitaciones grandes. Edificio precioso. Personal súper amable. Perfecto. Gracias al hotel por una estancia maravillosa

Cons:

Nada

2026-07-20 • via Nuitee
S
Svetlana • couple • us
10
Great hotel with excellent service
2026-07-19 • via Nuitee
J
Julius • family_with_children • de
7
2026-07-19 • via Nuitee
A
Andrew • solo_traveller • gb
7
A well-located hotel with an excellent café and restaurant.
Pros:

The staff were very friendly, and the food in the restaurant was excellent. The breakfast was also very good indeed. The hotel is located on Ernst-August Platz, right opposite the main railway station, and on the edge of the shopping area.

Cons:

I was there for three nights during a sweltering summer. I would have expected a hotel of this quality to have air-conditioned rooms, but it doesn't. My room was on the north side of the hotel, which helped, and to be fair the hotel did provide fans. Roadwork outside fortuitously helped to keep traffic levels well down. In the end I managed to sleep well.

2026-07-18 • via Nuitee
S
Sabrina • couple • se
9
2026-07-17 • via Nuitee
M
Mona Barbara • solo_traveller • il
9
Pros:

Excellent location
Resturant very good food and service

Cons:

Small bed

2026-07-16 • via Nuitee
L
Lea-Sophie • couple • de
7
Perfekte Unterkunft für einen City Trip bzw. ein Konzertbesuch (wie in unserem Fall)
Pros:

Zentrale Lage und überaus freundliches Personal.

Cons:

Das Zimmer ist schon relativ alt, könnte mal einiges erneuert werden. Es war aber super sauber.

2026-07-16 • via Nuitee
B
BOGDAN • extended_group • ro
6
Maximum 2/3 stare for sure not 4 stars hotel
Pros:

Staff

Cons:

Location really bad. Bad reputation area.
Furniture in the room old and very cheap. Bad and mattress bad quality. Noisy room without any sound isolation

2026-07-15 • via Nuitee
R
Roswitha • solo_traveller • de
10
2026-07-13 • via Nuitee
M
Mike • solo_traveller • gb
9
2026-07-13 • via Nuitee
C
CARLOS FERNANDO • solo_traveller • it
9
2026-07-13 • via Nuitee
S
Sabine • solo_traveller • de
6
Pros:

Der Empfang war super. Sehr freundlicher junger Mann. Das Zimmer war nicht schön. Die Auslegware war total fleckig. Ausstattung war Oldscool für den Preis. Badewanne geht garnicht, totale Ausrutschgefahr !!! Vor unserem Zimmer war eine Baustelle . Warum macht man keinen Preisnachlass ?

Cons:

Baustelle vorm Fenster passt nicht mit Zimmerpreis zusammen. Auslegware total fleckig im Zimmer und im Zreppenaufgang.

2026-07-13 • via Nuitee
I
Imke • couple • de
10
Zentrale Lage
Pros:

Zentrale Lage am Bahnhof

2026-07-13 • via Nuitee
A
Andre • solo_traveller • de
9
Pros:

Das Zimmer war sehr komfortabel, das Personal ausgesprochen freundlich und hilfsbereit. Das Frühstück war den Preis auf jeden Fall wert.

Cons:

Der einzige Nachteil ist die Lage direkt gegenüber dem Hauptbahnhof: Bei geöffnetem Fenster ist es auch in den frühen Morgenstunden recht laut. Mit geschlossenem Fenster ist das Zimmer jedoch angenehm ruhig.

2026-07-12 • via Nuitee