Central-Hotel Kaiserhof

Hotels
8.2 (3071 reviews)
Ernst-August-Platz 4 , Hannover , de

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Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Reception hall
Garage
Vegetarian menu options available
Parking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near train station
Cons:
Cleanliness issues
Poor food quality at breakfast

Categories

Cleanliness
6.51
Issues with room cleanliness mentioned, including unclean curtains and food odors.
Service
9.28
Staff was described as friendly and helpful in multiple reviews.
Location
9.42
Convenient location near the train station praised in several reviews.
Room Quality
7.97
Some rooms were small and complaints about furniture and noise noted.
Amenities
8.5
Average amenities mentioned; breakfast could use improvement.
Value for Money
8.96
Value seen as reasonable, considering location and service.
Food and Beverage
6.01
Significant complaints about poor quality of breakfast items.
Overall Experience
8.98
Overall satisfaction reflected despite some critical points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:57

Property Description

Luxurious Accommodations
Experience soundproofed rooms with a free minibar and high-quality amenities at the 4-star Central-Hotel Kaiserhof.

Culinary Delights
Indulge in fine German cuisine at the Brunnenhof restaurant and enjoy daily live piano performances at the Bar Centrale.

Convenient Location
Situated opposite Hanover Central Station and near the Ernst-August-Galerie shopping mall, the hotel is a short walk from Hanover’s theatres and operas, making it the perfect choice for both business and leisure travelers.

Book your stay at Central-Hotel Kaiserhof now for a luxurious and convenient experience in Hanover.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3071 reviews
Cleanliness: 6.51
Service: 9.28
Location: 9.42
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 6.01
Overall Experience: 8.98
P
Paul • couple • gb
8
Good
Pros:

Good

Cons:

Nothing

2026-06-12 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-06-11 • via Nuitee
O
Octavio • solo_traveller • br
5
Pros:

Staff is great. Location is Great , Clean. Breakfast great.

Cons:

My room was a shame. Very small . I was really disapointed to have the room I had for the price I´ve payed.
It´s an absurd an Hotel of this level and price , offer a room like that.
Be sure that I wil never stay in this hotel again.

2026-06-10 • via Nuitee
K
Katharina • solo_traveller • ch
8
Pros:

Grosses zimmer, gute betten.
Reichhaltiges Frühstück

Cons:

Bettdecken zu klein.
Frühstücksraum zu stark heruntergekühlt, es zog.

2026-06-10 • via Nuitee
J
Jonas • solo_traveller • se
8
2026-06-08 • via Nuitee
A
Alexander • solo_traveller • de
10
2026-06-08 • via Nuitee
J
Joe • family_with_children • de
9
2026-06-08 • via Nuitee
L
Luca • couple • ch
8
Pros:

Posizione

Cons:

Colazione bassa qualità

2026-06-07 • via Nuitee
A
Andreas • solo_traveller • de
9
Schönes Hotel in bester Lage mit zuvorkommenden Personal
Pros:

Personal, Ambiente, Lage

Cons:

Keine Klimaanlage

2026-06-07 • via Nuitee
L
Luca • solo_traveller • ch
7
2026-06-07 • via Nuitee
E
Elke • solo_traveller • de
9
2026-06-07 • via Nuitee
L
Lück • solo_traveller • de
8
immer wieder gerne
Pros:

sehr freundliches Personal, gutes Frühstück,sehr zentrale Lage

2026-06-05 • via Nuitee
Y
Yuhua • solo_traveller • de
10
2026-06-01 • via Nuitee
S
Sigurjon • solo_traveller • is
8
Pros:

Great place if you want to practice your german 🙂

2026-06-01 • via Nuitee
U
Ulrich • solo_traveller • ch
9
2026-05-31 • via Nuitee
J
Jonathan • family_with_children • us
10
We had a great stay
Pros:

Unique rooms, very comfortable and classic feel

2026-05-31 • via Nuitee
S
SAKINE • solo_traveller • jp
10
Pros:

かなり大きめのスーツケース2つとリュックを持っていたのですが、ホテルの前でスタッフの方が気づいてくれて外まで出てきて荷物を運んでくださいました。中央駅からも近くて分かりやすいですし、チェックイン時間より前に伺ったのに快く対応してくださいました。部屋もコンパクトながら綺麗で、冷蔵庫の中のドリンクは無料だと言われました。何種類か飲み物が用意されていて、とても充実していました。

2026-05-27 • via Nuitee
A
ANTON • family_with_children • de
9
2026-05-26 • via Nuitee
K
Kristina • solo_traveller • de
8
Mir hat der Aufenthalt sehr gut gefallen.
Pros:

Sehr gute Lage, nettes und sehr hilfsbereites Personal.

2026-05-25 • via Nuitee
A
Allen • couple • gb
8
Overall the friendliness of this hotel would guarantee we would stay there again.
Pros:

Great location and friendly hotel which was pretty good value for money

Cons:

Bed wasn’t the most comfortable and we did find the breakfast a bit random

2026-05-23 • via Nuitee