Central-Hotel Kaiserhof

Hotels
8.2 (3177 reviews)
Ernst-August-Platz 4 , Hannover , de
+49 511 36830

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near train station
Cons:
Cleanliness issues
Poor food quality at breakfast

Categories

Cleanliness
6.51
Issues with room cleanliness mentioned, including unclean curtains and food odors.
Service
9.28
Staff was described as friendly and helpful in multiple reviews.
Location
9.42
Convenient location near the train station praised in several reviews.
Room Quality
7.97
Some rooms were small and complaints about furniture and noise noted.
Amenities
8.5
Average amenities mentioned; breakfast could use improvement.
Value for Money
8.96
Value seen as reasonable, considering location and service.
Food and Beverage
6.01
Significant complaints about poor quality of breakfast items.
Overall Experience
8.98
Overall satisfaction reflected despite some critical points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:57

Property Description

Luxurious Accommodations
Experience soundproofed rooms with a free minibar and high-quality amenities at the 4-star Central-Hotel Kaiserhof.

Culinary Delights
Indulge in fine German cuisine at the Brunnenhof restaurant and enjoy daily live piano performances at the Bar Centrale.

Convenient Location
Situated opposite Hanover Central Station and near the Ernst-August-Galerie shopping mall, the hotel is a short walk from Hanover’s theatres and operas, making it the perfect choice for both business and leisure travelers.

Book your stay at Central-Hotel Kaiserhof now for a luxurious and convenient experience in Hanover.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

8.2
Based on 3177 reviews
Cleanliness: 6.51
Service: 9.28
Location: 9.42
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 6.01
Overall Experience: 8.98
J
JOHN • solo_traveller • gb
9
Very good location for city break
Pros:

Very good as usual but noisy neigbours caused room change which was good.

Cons:

Nothing

2026-08-08 • via Nuitee
R
Ralf • solo_traveller • de
5
2026-08-08 • via Nuitee
D
Doris • solo_traveller • de
8
2026-08-08 • via Nuitee
P
Petru • couple • ch
7
A comfortable stay in an elegant, traditional hotel that offers good value and a convenient location
Pros:

We didn't have breakfast, as we found it a bit on the expensive side. The hotel has a charming, classic style. While it isn't modern, it has an elegant, timeless character, and it's clear that considerable effort is made to maintain its refined appearance.

The staff were very friendly. Although their English could be a little stronger, communication was never a problem.

There are several public parking areas nearby, so parking itself isn't an issue. However, arriving by car for the first time can be slightly confusing. On the other hand, if you're traveling by train, the hotel's location is excellent and very convenient.

Cons:

The hotel's surroundings were probably the only aspect we didn't particularly like, although this seemed to reflect a broader issue in Hannover rather than the hotel itself. The city was surprisingly lively and multicultural, but we also noticed a significant number of people who appeared to be homeless. There were often small or larger groups of individuals whose behavior created a general impression of insecurity. Although we never experienced any unpleasant incidents ourselves, even when walking around late at night, the atmosphere may make some visitors feel less comfortable.

Another drawback was the lack of air conditioning. We stayed during a period of exceptionally hot weather, and while the hotel provided a fan, it was not sufficient to keep the room comfortable. Sleeping with the windows open was also difficult because of the noticeable street noise.

2026-08-07 • via Nuitee
C
Christina • solo_traveller • de
8
2026-08-06 • via Nuitee
K
Kerstin • solo_traveller • de
6
2026-08-06 • via Nuitee
W
Wolf • solo_traveller • de
8
2026-08-06 • via Nuitee
M
Madeleine Lancaster • solo_traveller • ch
8
2026-08-06 • via Nuitee
S
Sebastian • family_with_children • de
8
2026-08-05 • via Nuitee
J
Joseph • couple • us
8
Excellent location, facilities and staff.
Pros:

Location and upgraded rooms.

Cons:

WiFi was spotty on floor 3.

2026-08-04 • via Nuitee
M
Mauro Noe • couple • us
9
2026-08-04 • via Nuitee
T
Till • solo_traveller • de
7
2026-08-04 • via Nuitee
M
Mihai • couple • de
10
Pros:

Alles

2026-08-03 • via Nuitee
J
jean claude • couple • be
7
2026-08-03 • via Nuitee
A
Aida • solo_traveller • es
10
Pros:

La cama,muy cómoda

Cons:

Todo me gustó

2026-08-03 • via Nuitee
D
Daniel • solo_traveller • ch
9
Hôtel bien situé, élégant et bien pour prix avec un resto-bar avec terrasse am Platz.
Pros:

L'hôtel est super bien situé près de la gare mais pas à côté et il retient une charme du passé en restant propre et confortable.

Cons:

Tout était bien

2026-08-03 • via Nuitee
H
Helmut • extended_group • de
8
Spitzen Lage, Rezeption hat Luft nach oben.....
Pros:

Das gewählte Zimmer ist geräumig und hübsch eingerichtet, die Lage des Hotels ist hervorragend, wenige Schritte zum Bahnhof, Parkhaus ist in direkter Nachbarschaft, das Bistro vor dem Hotel bietet eine attraktive Auswahl zu angemessenen Preisen

Cons:

Vom Rezeptionspersonal wurde nicht wirklich vernünftig erklärt wie die reduzierte Bezahlung im nahen Parkhaus funktioniert, sodass ich den vollen Preis entrichten mußte. Dies wurde bei der Rückkehr an die Rezeption und Erläuterung achselzuckend zur Kenntnis genommen. Die Mitarbeiterin wirkte sehr desinteressiert.

2026-08-02 • via Nuitee
J
JEEVA • family_with_children • de
6
The hotel has good facilities, and the rooms are clean and comfortable. The overall amenities made my stay pleasant. How
2026-08-02 • via Nuitee
S
Sabrina • couple • se
8
2026-08-02 • via Nuitee
R
Roberto Ceschi • solo_traveller • it
8
Comodità e praticità
Pros:

Ho apprezzato molto la posizione centrale della struttura, che permette di raggiungere facilmente le principali attrazioni. Inoltre, il parcheggio convenzionato indicato dall'hotel è stato molto comodo e ha reso il soggiorno ancora più pratico.

Cons:

L'arredamento e la struttura risentono un po' del tempo, ma nel complesso il soggiorno è stato piacevole.

2026-08-02 • via Nuitee