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Facilities
Property facilities
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Free beach shuttle
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Free beach shuttle
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Internet access
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Housekeeping on request
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Wine release events
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Modern Comforts in a Prime Location
Convenient for Business Travellers
Mercure Sydney Macquarie Park is strategically placed near major business parks, Macquarie University, and shopping centers, making it an ideal choice for the busy professional.
Exciting Renovations Underway
Experience our upgraded accommodations and public areas as we undergo a transformation to elevate your stay.
Book now to secure your stay at Mercure Sydney Macquarie Park and be among the first to enjoy our enhanced facilities.
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that on-site parking is available and charges apply. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.
Please note guests receive free WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs AUD 16 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
People no matter the age stay for AUD 60 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Parking was easy near hospital
Simple
Jermie made our stay extra special, she is warm and kind and professional
nothing
Great position for the hospital, after day surgery
No dinning room for dinner
The rooms were extremely clean -and so convenient to the hospital for my specialist appointment. Room Service was easily available with good selection and super fast!
Great location. Clean and tidy. University environment.
Lack of amenities.
Location to the hospital was excellent. Room had everything I needed except a toaster
Unable to order room service from the QR code. Would have liked a toaster in the room
Staff were very helpful. Location was excellent for hospital visiting.
For whatever reason the bottom sheet on the bed didn't fit all the way to the base which made it very uncomfortable when my feet moved it. I am only 161 cms so height was not the problem.
Little bit of traffic noise as room close to road.
Location, parking, breakfast
Bathrooms are old, need updating
General Hotel common areas too.
TV was not a smart TV.
Asked staff for a different ironing board as the one in room was broken. Had to ask a 2nd time to get it
Did not feel it commanded the higher rate based on these factors
I encountered no problems entering the car park. I was thrilled to be allocated an upgraded room that had extra space for a lounge living area. I utilized in room dining for the night. I ordered a generous serve of freshly cooked fish and chips with lemon and sauce.
There is a vinyl strip that separates the entry to the bathroom. On inspection it looks dirty but is stained permanently. It probably needs replacing.
Location
The heater was not heating enough
Location. Thermostat worked well. Self-check in.
Dated rooms. Some appliances (microwave, fridge) are at least 10 years old or possibly older. Stained melamine mugs (could be replaced with ceramic mugs for less than a dollar from KMart). Broken ironing table. Flickering / flashing down lights. Certainly not a 4 star hotel.
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