Double Tree by Hilton São Paulo Itaim

Hotels
•
Doubletree by Hilton
8.4 (1271 reviews)
Rua Manuel Guedes 320 , Sao Paulo , BR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Room size limitations

Categories

Cleanliness
7.83
Some issues with cleanliness reported, including dirty dishes and traces on walls.
Service
9.1
Overall positive feedback on staff attentiveness and helpfulness.
Location
9.34
Frequently praised for its excellent location.
Room Quality
7.79
Rooms reported as small or in need of renovation, affecting overall perception.
Amenities
8.32
Amenities generally satisfactory but some issues with specific facilities reported.
Value for Money
7.78
Concerns raised about the price relative to the quality of facilities and service.
Food and Beverage
8.33
Breakfast praised, but some mentioned it could be improved.
Overall Experience
8.7
Overall positive experience despite some issues, aligns well with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:27

Property Description

Luxurious Accommodation in Sao Paulo

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your workout routine at the fitness centre during your stay at Double Tree by Hilton São Paulo Itaim.

Delicious Dining Options and Business Facilities
Indulge in a buffet breakfast, dine at the on-site restaurant, or grab a drink at the bar. Need to catch up on work? Take advantage of the business area available for guests.

Convenient Amenities and City Views
With private parking, room service, and a 24-hour front desk, your comfort is our priority. Some units even offer a balcony with stunning city views.

Book your stay at Double Tree by Hilton São Paulo Itaim for a memorable experience in Sao Paulo.

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.4
Based on 1271 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.7
P
Patrícia • couple • br
6
Não voltaria
Pros:

O tamanho do quarto é acima da média, limpo. Café da manhã bom. Chuveiro não esquentava direito.

Cons:

Me hospedei 3 noites, estava a trabalho , eu e meu marido. Só conseguimos utilizar o wi-fi do hotel na última noite, após fazer uma reclamação mais incisiva. Reclamei nas duas noites anteriores e o problema não foi resolvido e nem me foi dado retorno. Como estava a trabalho, tive transtornos por conta disso.

2026-10-26 • via Nuitee
M
maria • couple • br
9
Pros:

Localização excelente, funcionários muito prestativos!

2026-10-26 • via Nuitee
G
Gustavo Holliday • family_with_children • br
8
Hotel com ótima localização
Pros:

A localização é excelente.

Cons:

O café da manhã pode ser melhor

2026-10-20 • via Nuitee
V
Victoria • couple • ar
8
Pros:

El desayuno estaba bien, el cafe podria ser mejor. la fruta y el pan casero delicioso.

Cons:

La limpieza del cuarto no es optima, tuvimos que pedir que limpiaran el piso de la habitacion. Los servicios y el personal son muy amables y han resuelto todo lo que le hemos pedido.

2026-10-19 • via Nuitee
D
Diana • solo_traveller • es
10
2026-10-19 • via Nuitee
M
Marcia • family_with_children • br
9
2026-10-18 • via Nuitee
J
JULIANO • couple • br
8
2026-10-16 • via Nuitee
N
Natália • solo_traveller • br
10
2026-10-14 • via Nuitee
S
Sergei • couple • ru
3
Pros:

Os funcionários mentiram diversas vezes sobre os preços dos táxis e das reservas do hotel. Estou muito insatisfeito com o serviço.

2026-10-10 • via Nuitee
B
Beata • couple • gb
8
Worth to stay
Pros:

Location, breakfast and very friendly reception staff

Cons:

The pool, small and not very well maintained

2026-10-09 • via Nuitee
A
adnan • solo_traveller • tr
1
2026-10-08 • via Nuitee
M
Marcílio Ferrini Jr • couple • br
10
Ótima
Pros:

Ponto comercial, garagem, pouco barulho.

Cons:

Banheiro precisando de reforma.

2026-10-07 • via Nuitee
E
Eugenio • solo_traveller • ar
9
Todo ok
Pros:

La ubicación, la atención del personal y la limpieza del cuarto. Estuve dos noches y cumplió mis expectativas. Buen desayuno.

Cons:

El depósito del inodoro perdía un poco y hacía algo de ruido, No tuve tiempo de solicitar que lo arreglen, pero tampoco me molestó para dormir.

2026-09-14 • via Nuitee
M
María Teresa • couple • pe
10
2026-09-14 • via Nuitee
M
Marco Ato Azevedo • solo_traveller • br
9
Pros:

Equipe e localização

Cons:

Chuveiro , fraco

2026-09-13 • via Nuitee
L
lilliana • solo_traveller • cr
10
2026-09-10 • via Nuitee
A
Antonela • couple • br
10
Hotel é impecável , atendente maravilhosos , limpeza 100%.
Pros:

Experiência encantadora. Quadro limpo , banheiro , impecável 🍀🍀🍀🍀🍀

Cons:

Impossível não gostar de td !

2026-09-09 • via Nuitee
V
Valeriia • couple • br
10
2026-09-05 • via Nuitee
S
Silvio luciano • solo_traveller • br
6
Pros:

Acomodações medianas, no máximo.

Cons:

Apartamento mediano, quarto pequeno e que deixa sensação de uma reforma feita no improviso. Valor muito alto pelo que entrega, café da manhã mediano também.

2026-08-27 • via Nuitee
R
Ricardo Girao • couple • br
10
2026-08-25 • via Nuitee