Double Tree by Hilton São Paulo Itaim

Hotels
Doubletree by Hilton
8.4 (1246 reviews)
Rua Manuel Guedes 320 , Sao Paulo , br

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Room size limitations

Categories

Cleanliness
7.83
Some issues with cleanliness reported, including dirty dishes and traces on walls.
Service
9.1
Overall positive feedback on staff attentiveness and helpfulness.
Location
9.34
Frequently praised for its excellent location.
Room Quality
7.79
Rooms reported as small or in need of renovation, affecting overall perception.
Amenities
8.32
Amenities generally satisfactory but some issues with specific facilities reported.
Value for Money
7.78
Concerns raised about the price relative to the quality of facilities and service.
Food and Beverage
8.33
Breakfast praised, but some mentioned it could be improved.
Overall Experience
8.7
Overall positive experience despite some issues, aligns well with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:27

Property Description

Luxurious Accommodation in Sao Paulo

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your workout routine at the fitness centre during your stay at Double Tree by Hilton São Paulo Itaim.

Delicious Dining Options and Business Facilities
Indulge in a buffet breakfast, dine at the on-site restaurant, or grab a drink at the bar. Need to catch up on work? Take advantage of the business area available for guests.

Convenient Amenities and City Views
With private parking, room service, and a 24-hour front desk, your comfort is our priority. Some units even offer a balcony with stunning city views.

Book your stay at Double Tree by Hilton São Paulo Itaim for a memorable experience in Sao Paulo.

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 42 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1246 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.7
T
Tamara couple br
9
Pros:

Recepção muito atenciosa, quarto não muito grande, mas limpo, bem equipado e confortável.

2026-06-20 via Nuitee
M
Marcia solo_traveller br
10
Foi ótima apenas uma noite. Os funcionários muito simpáticos e prestativos, café da manhã excelente
Pros:

Localização e café da manhã

Cons:

Os quartos estão mais antigos e as toalhas um pouco desgastadas

2026-06-17 via Nuitee
N
ndaiwer solo_traveller pl
9
2026-06-16 via Nuitee
K
Koen solo_traveller be
10
2026-06-16 via Nuitee
A
Anielen solo_traveller de
8
Good , but needs some improvement.
Pros:

Comfortable and very clean. Service is amazing!!!

Cons:

Wifi is horrible. The doors are very old and a bit broken. The windows are not noise proof.

2026-06-11 via Nuitee
C
Cristobal extended_group cl
4
No volvería
Pros:

Desayuno aceptable

Cons:

Muy mala aislación de la habitación. Se escuchaba absolutamente todo lo que ocurría en la calle, y lamentablemente esto durante toda la noche. También olor a humedad mezclado con desagüe.

2026-06-08 via Nuitee
C
Cátia solo_traveller br
5
2026-06-08 via Nuitee
G
Gerusa solo_traveller br
10
Pros:

Tudo perfeito

2026-05-31 via Nuitee
S
Silvia solo_traveller de
10
Pros:

Location was excellent, staff were helpful and wonderful and friendly. Room was clean, cozy and super welcoming. Breakfast was wonderful. I enjoyed my stay very much and when I go back to SP, I will for sure to back to this hotel!

Cons:

When I arrived the room was slightly dusty but I told them and they fixed it immediately!

2026-05-26 via Nuitee
X
XENIA solo_traveller br
10
Pros:

Localização

2026-05-25 via Nuitee
V
Virginia couple br
9
2026-05-25 via Nuitee
K
Karan solo_traveller in
9
2026-05-24 via Nuitee
D
Danila couple br
5
2026-05-19 via Nuitee
M
Mariana solo_traveller ar
7
Buen hotel con muy buena ubicación
Pros:

Lo mejor que tiene este hotel es la ubicación

Cons:

El desayuno no me convenció. El café no era bueno, de maquina. Poca fruta y la tostadora para hacer tostadas no funcionaba

2026-05-11 via Nuitee
R
Roberto couple br
10
2026-05-08 via Nuitee
I
Ignacio solo_traveller ar
9
Pros:

Ubicación Excelente para cenar en restaurantes buenos
Camas cómodas

Cons:

El café la verdad que es feo

2026-05-01 via Nuitee
J
João Henrique couple br
8
2026-04-30 via Nuitee
L
Luciana extended_group br
8
Excelente custo benefício, recomendo!
Pros:

Quartos amplos, cama e travesseiros confortáveis

Cons:

Fiquei em um quarto com acessibilidade.. o banheiro não tinha box

2026-04-27 via Nuitee
C
Carlos Alberto Hagstrom solo_traveller br
10
Pros:

Localização, café da manhã, presteza e cordialidade dos funcionários.

Cons:

Nada a comentar.

2026-04-25 via Nuitee
M
Michiel solo_traveller nl
7
2026-04-24 via Nuitee