Palace Hotel Saigon

Hotels
7.7 (503 reviews)
56-66 Nguyen Hue , Ho Chi Minh City , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Noisy environment
Need for renovation
Cleanliness issues

Categories

Cleanliness
6.88
Some reviews indicate issues with cleanliness and maintenance.
Service
8.35
Staff were generally mentioned as friendly and helpful.
Location
8.89
Location praised in multiple reviews as excellent.
Room Quality
6.84
Several reviews mention that the rooms were spacious but can be improved.
Amenities
7.37
Amenities have been mentioned as good but needing some updates.
Value for Money
7.33
Some reviews indicate it may be a bit overpriced for the quality.
Food and Beverage
8.38
Breakfast options received positive feedback.
Overall Experience
7.55
Overall experience was generally positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:32

Property Description

Luxurious Accommodations

Palace Hotel Saigon offers elegantly furnished rooms equipped with modern amenities, including a flat-screen TV, minibar, and personal safe. Some rooms even feature a private balcony with stunning city views.

Relaxation and Wellness

Guests can unwind at the in-house spa with a hot tub, sauna room, and professional massage services. The outdoor pool provides a refreshing dip, while complimentary bottled water keeps guests hydrated throughout their stay.

Dining Excellence

Indulge in a culinary journey at the hotel's three dining venues, serving a variety of Vietnamese and international cuisine. From Lemongrass to Calibre Charner restaurants, guests can savor delicious dishes, while Calibre bar offers a selection of beverages and fine wines. Palace Café is perfect for enjoying pastries, snacks, and coffee.

Experience luxury and comfort at Palace Hotel Saigon - book your stay now for an unforgettable getaway.

Important information:

Smoking is to be strictly prohibited in the bedroom, restaurant, meeting rooms, as well as other indoor public areas. Designated smoking areas will be available on the ground floor. Ashtrays will otherwise not be provided. Please note that guests who flout the no-smoking regulation may be subject to management's action.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are kindly reminded to present the same credit card used for booking during check-in. Failure to present the credit card upon check-in may result in cancellation of your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 500,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 503 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 7.55
N
Nicola Ompar • solo_traveller • it
8
2026-06-04 • via Nuitee
C
claudio • solo_traveller • au
7
The hotel was ideally located. Staff were quick and very helpful. The room was spotless and bed was very comfortable. Br
Pros:

Location, staff, cleanliness, breakfast, and customer service was fantastic.

Cons:

The windows/doors to balcony were not soundproofed, and the sounds of the festivities from the streets was a downside

2026-06-03 • via Nuitee
J
Jimmy • couple • us
10
2026-06-02 • via Nuitee
D
Do • couple • vn
4
2026-05-29 • via Nuitee
J
Johann • solo_traveller • at
8
2026-05-23 • via Nuitee
S
Sue • couple • us
5
2026-05-19 • via Nuitee
I
Irene • solo_traveller • au
8
2026-05-19 • via Nuitee
A
ANTHONY N • couple • au
9
We have enjoyed a comfortable and relaxed stay
Pros:

Close to amenities . Staff very helpful and courteous

2026-05-16 • via Nuitee
R
Rob • family_with_children • be
8
Locatie is prima
2026-05-15 • via Nuitee
B
Bruce • couple • au
8
Pros:

Overall was a good experience . The hotel was clean, beds were comfortable, bfast was good and the location was excellent

2026-05-13 • via Nuitee
F
Fer • family_with_children • au
10
We
Pros:

The service was excellent..

Cons:

Not really anything

2026-05-10 • via Nuitee
R
Rod • solo_traveller • nz
9
2026-05-08 • via Nuitee
Z
Zuehlke • couple • au
10
2026-05-06 • via Nuitee
C
Cuong • couple • us
7
2026-05-03 • via Nuitee
J
Johnny • couple • au
9
2026-05-02 • via Nuitee
K
Kelvin • solo_traveller • au
8
Location was great
Pros:

Location was great

Cons:

Front counter staff not helpful
Pool area closed to early

2026-05-01 • via Nuitee
D
Daniel • extended_group • au
5
Cons:

Pool was closed when that was a primary reason for booking it…

2026-05-01 • via Nuitee
V
Valentin • solo_traveller • fr
9
2026-04-30 • via Nuitee
K
KIM • solo_traveller • kr
9
2026-04-30 • via Nuitee
E
Eliana • family_with_children • us
8
Pros:

Great location. Lot of amenities. Great breakfast.

Cons:

Older furnishing, so some room have dusty odor. Really high bath tub to shower can be dangerously.

2026-04-28 • via Nuitee