Palace Hotel Saigon

Hotels
7.7 (556 reviews)
56-66 Nguyen Hue , Ho Chi Minh City , VN
+84 28 3829 2860

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Noisy environment
Need for renovation
Cleanliness issues

Categories

Cleanliness
6.88
Some reviews indicate issues with cleanliness and maintenance.
Service
8.35
Staff were generally mentioned as friendly and helpful.
Location
8.89
Location praised in multiple reviews as excellent.
Room Quality
6.84
Several reviews mention that the rooms were spacious but can be improved.
Amenities
7.37
Amenities have been mentioned as good but needing some updates.
Value for Money
7.33
Some reviews indicate it may be a bit overpriced for the quality.
Food and Beverage
8.38
Breakfast options received positive feedback.
Overall Experience
7.55
Overall experience was generally positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:32

Property Description

Luxurious Accommodations

Palace Hotel Saigon offers elegantly furnished rooms equipped with modern amenities, including a flat-screen TV, minibar, and personal safe. Some rooms even feature a private balcony with stunning city views.

Relaxation and Wellness

Guests can unwind at the in-house spa with a hot tub, sauna room, and professional massage services. The outdoor pool provides a refreshing dip, while complimentary bottled water keeps guests hydrated throughout their stay.

Dining Excellence

Indulge in a culinary journey at the hotel's three dining venues, serving a variety of Vietnamese and international cuisine. From Lemongrass to Calibre Charner restaurants, guests can savor delicious dishes, while Calibre bar offers a selection of beverages and fine wines. Palace Café is perfect for enjoying pastries, snacks, and coffee.

Experience luxury and comfort at Palace Hotel Saigon - book your stay now for an unforgettable getaway.

Important information:

Smoking is to be strictly prohibited in the bedroom, restaurant, meeting rooms, as well as other indoor public areas. Designated smoking areas will be available on the ground floor. Ashtrays will otherwise not be provided. Please note that guests who flout the no-smoking regulation may be subject to management's action.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are kindly reminded to present the same credit card used for booking during check-in. Failure to present the credit card upon check-in may result in cancellation of your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

7.7
Based on 556 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 7.55
M
Marni • couple • au
9
Pros:

They upgraded our room, which was great.

Cons:

Spa didn’t work, but otherwise we loved the place and would stay again

2026-09-19 • via Nuitee
M
Morgan • solo_traveller • au
7
2026-09-18 • via Nuitee
T
Thi Quynh Hoa • couple • vn
7
2026-09-17 • via Nuitee
R
Rithykun • couple • fr
4
Négatif
Pros:

Petit déjeuner

Cons:

La chambre n’est pas très propre, il y a des fourmis et quand on demande le fer à repasser, il nous ne bande payer

2026-09-17 • via Nuitee
T
Thi Quynh Hoa • couple • vn
10
2026-09-16 • via Nuitee
M
Mayliz • couple • us
2
We did not like our stay at all at this hotel and ended up booking another one and losing out on the money we spent on t
Pros:

The location, which was very convenient to a lot of the places we wanted to go to and able to walk to.

Cons:

The rooms were so old and outdated. There were a lot of stains in on the wall and in the bathroom. There were a lot of dirt by the balcony and it just seems like house keeping aren’t doing a good job. It felt like an ancient motel and cleaning standards were non-existent.

2026-09-05 • via Nuitee
T
Tiffanie • couple • us
10
2026-09-05 • via Nuitee
B
Bonnie • couple • au
7
Good
Pros:

Proximity to everything

Cons:

Our shower leaked all over the bathroom every time we had a shower - very dangerous . We altered reception and they didn’t seem to care. Very disappointing and again dangerous

2026-09-05 • via Nuitee
D
Dennis • couple • au
6
Ordinary.
Pros:

The hotel was ok and breakfast was good , staff were friendly.

Cons:

The noise in the hotel was horrible and with the independence celebrations the music was loud.

2026-09-04 • via Nuitee
C
Carles • solo_traveller • es
8
2026-09-03 • via Nuitee
S
Sasa • solo_traveller • hr
10
2026-09-02 • via Nuitee
U
UEDA • couple • jp
6
2026-08-30 • via Nuitee
R
Rhys • solo_traveller • au
9
Pros:

Great location overlooking the walking street. Can get a bit noisy, but you're in the middle of the action.

Cons:

They don't clean the balconies. If they're busy hot water can be limited and the water pressure is fairly low. An older hotel, showing some signs of age, bit still well maintained.

2026-08-30 • via Nuitee
X
Xaver • family_with_children • de
7
Buen hotel céntrico en HCMC
Pros:

La ubicación

Cons:

Todo estuvo bien para una estancia corta en el centro de Ho Chi Minh

2026-08-23 • via Nuitee
T
Thanh Hai • couple • vn
8
2026-08-18 • via Nuitee
V
VIKTOR • extended_group • ch
8
sehr gute Lage, halbe Stunde zum Flughafen, kann fast alles zu Fuss erkunden , Mekongrundfarht nahe
Pros:

Frühstückbuffet gut. reichhaltig , frisch

Cons:

alles O.K

2026-08-17 • via Nuitee
D
DONGHWA • couple • kr
6
2026-08-15 • via Nuitee
N
Nguyen • solo_traveller • us
6
2026-08-14 • via Nuitee
K
Kevin • couple • us
5
Top-tier location
Pros:

The hotel is right in the center of the entertainment area, so there’s always a lively crowd walking around at night.

Cons:

The hotel requires extensive updates, as the hallways suffer from persistent smoke odors and lack of cleanliness.

2026-08-14 • via Nuitee
D
Diep • couple • vn
10
Tuyet voi
Pros:

Nhan vien vui ve , than thien , nhiet tinh. cho o sach se!

2026-08-12 • via Nuitee