Sure Hotel by Best Western Algen

Hotels
•
Sure Hotel by Best Western
7.5 (1466 reviews)
Storgatan 61 , Östersund , se

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Rooms can be cold
Noise from neighbors

Categories

Cleanliness
7.58
Overall sentiments suggest cleanliness is generally good, with some mentions of fresh rooms.
Service
8.05
Multiple reviews highlight friendly and helpful staff, indicating good service.
Location
8.09
Many reviews mention the central location and proximity to the train station, demonstrating its advantages.
Room Quality
6.54
Some comments indicate issues with room temperatures and noise, affecting the overall quality.
Amenities
7.07
Amenities received mixed reviews, with some positive mentions of breakfast but critiques on space.
Value for Money
7.53
Several reviews emphasized that the hotel provides good value for the price.
Food and Beverage
8.08
The breakfast was frequently praised, contributing positively to this category.
Overall Experience
7.05
The overall sentiment reflects a good experience, despite some issues with temperatures and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Convenient Location and Amenities
This central yet quiet hotel is a few minutes' walk from Östersund Central Station and the main street, Rådhusgatan.

Delicious Breakfast and Comfortable Rooms
It offers free WiFi and rooms with a private bathroom and cable TV. The daily breakfast buffet includes a variety of hot and cold dishes.

Relaxation and Local Attractions
A sauna is available for relaxation. Älgen’s staff can give tips on local attractions such as the cultural history museum, Jamtli. Skiing, hiking, and fishing are popular activities in the region.

To make the most of these amenities and explore the local attractions, book your stay at Älgen Hotel today!

Important information:

Please note that the property does not accept cash payments.

Please note that the reception opening hours vary throughout the week, and therefore is not always staffed. Contact the property for further information.

After booking, you will receive check-in and payment instructions from the property via email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for SEK 100 per person per night when using an available extra bed.
    Adults stay for SEK 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 85 per day.

Location

Guest Reviews

7.5
Based on 1466 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.05
J
Johanna • family_with_children • se
8
Pros:

Bra tillmötesgående personal. Bra läge

2026-06-20 • via Nuitee
P
Pia • solo_traveller • de
7
2026-06-19 • via Nuitee
N
Nathalie • solo_traveller • no
6
Pros:

Ok frokost. Helt greie rom. Føler man får det man betaler for. Hyggelig med kaffebord og kjeks i gangen.

Cons:

Det står at det er parkering men de har bare 4 plasser. Nedtur å måtte lete etter parkering. Litt slitent men alt er i orden og rent.

2026-06-19 • via Nuitee
M
Mirka • family_with_children • fi
8
Ihan kiva parin yön oleskelu.
Pros:

Hyvä sijainti ja hyvä aamupala.Aulassa tarjolla kahvia ja keksejä.Kiva huone.

Cons:

Huonetta ei siivottu hyvin.Sängyn alla esim.pölyä.

2026-06-19 • via Nuitee
T
tommy • couple • se
9
2026-06-18 • via Nuitee
A
Ana-Maria • solo_traveller • se
10
2026-06-18 • via Nuitee
A
Anita • couple • de
5
Nicht nochmal
Cons:

Zimmer überhaupt nicht sauber

2026-06-17 • via Nuitee
P
PerWae • couple • se
8
Bra boende relativt centralt i Östersund
Pros:

Bra frukost. Bra rum med skön säng. Gratis parkering på baksidan. Läget är bra strax utanför centrum, 5 minuter promenad,

Cons:

Lyhört.

2026-06-17 • via Nuitee
T
Torbjörn • couple • se
8
2026-06-17 • via Nuitee
B
Barbro • solo_traveller • se
4
Knappt ok. Söker nog annat hotel nästa gång det blir Östersund
Pros:

Storleken på matsalen o rejält med fönster där.

Fint med frukt , bland annat bra uppskickad grapefrukt

Cons:

Det var tråkiga marmeladburkar. Det var kladdigt och mycket lite i burkarna båda mina frukostar. Hellre en fin burk med mycket marmelad/sylt

2026-06-15 • via Nuitee
U
Ursula • couple • de
10
2026-06-15 • via Nuitee
D
Dariusz • couple • pl
9
2026-06-15 • via Nuitee
E
Ewa • family_with_children • se
9
Pros:

God och riklig frukost
Väldigt nära centralstationen vilket var praktiskt då vi kom med tåg
Bra rum, inte särskilt lyhört

Cons:

Inget alls att klaga på

2026-06-14 • via Nuitee
M
Mats • solo_traveller • se
6
Prisvärt
Pros:

Läget

2026-06-14 • via Nuitee
T
Terje • solo_traveller • no
6
2026-06-14 • via Nuitee
J
jan • solo_traveller • se
7
2026-06-14 • via Nuitee
B
Brash • couple • nz
7
2026-06-13 • via Nuitee
J
Jtosgas • solo_traveller • pt
6
2026-06-12 • via Nuitee
Åsa • couple • se
7
Pros:

Byt personal i receptionen och i köket. Hälsar inte på dina gäster

Cons:

Personelen i receptionen och köket

2026-06-11 • via Nuitee
F
Fritz • solo_traveller • dk
8
2026-06-10 • via Nuitee