Sure Hotel by Best Western Algen

Hotels
•
Sure Hotel by Best Western
7.5 (1604 reviews)
Storgatan 61 , Östersund , SE
+46 63 51 75 25

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Fax/photocopying
Dry cleaning
Non-smoking throughout
Private parking
Snack bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Rooms can be cold
Noise from neighbors

Categories

Cleanliness
7.58
Overall sentiments suggest cleanliness is generally good, with some mentions of fresh rooms.
Service
8.05
Multiple reviews highlight friendly and helpful staff, indicating good service.
Location
8.09
Many reviews mention the central location and proximity to the train station, demonstrating its advantages.
Room Quality
6.54
Some comments indicate issues with room temperatures and noise, affecting the overall quality.
Amenities
7.07
Amenities received mixed reviews, with some positive mentions of breakfast but critiques on space.
Value for Money
7.53
Several reviews emphasized that the hotel provides good value for the price.
Food and Beverage
8.08
The breakfast was frequently praised, contributing positively to this category.
Overall Experience
7.05
The overall sentiment reflects a good experience, despite some issues with temperatures and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Convenient Location and Amenities
This central yet quiet hotel is a few minutes' walk from Östersund Central Station and the main street, Rådhusgatan.

Delicious Breakfast and Comfortable Rooms
It offers free WiFi and rooms with a private bathroom and cable TV. The daily breakfast buffet includes a variety of hot and cold dishes.

Relaxation and Local Attractions
A sauna is available for relaxation. Älgen’s staff can give tips on local attractions such as the cultural history museum, Jamtli. Skiing, hiking, and fishing are popular activities in the region.

To make the most of these amenities and explore the local attractions, book your stay at Älgen Hotel today!

Important information:

Please note that the property does not accept cash payments.

Please note that the reception opening hours vary throughout the week, and therefore is not always staffed. Contact the property for further information.

After booking, you will receive check-in and payment instructions from the property via email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSD

Location

Guest Reviews

7.5
Based on 1604 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.05
L
Lena • solo_traveller • se
9
2026-09-19 • via Nuitee
F
Frid • solo_traveller • se
10
2026-09-18 • via Nuitee
K
KERSTIN • couple • se
8
2026-09-15 • via Nuitee
E
Erik • solo_traveller • de
8
Pros:

Wie auch schon im letzten Jahr, sehr gutes Frühstück. Preis / Leistung finde ich sehr gut.

2026-09-15 • via Nuitee
K
Kirsti • couple • no
10
Mye for pengene
Pros:

Bra beliggenhet, sentralt, god frokost, fine rom

Cons:

Ingenting

2026-09-14 • via Nuitee
S
Svein • couple • no
6
2026-09-13 • via Nuitee
A
Axel • solo_traveller • se
7
2026-09-11 • via Nuitee
K
Kristina • couple • se
8
2026-09-11 • via Nuitee
E
Eva • couple • se
7
2026-09-10 • via Nuitee
Y
Ynderdahl • solo_traveller • se
6
Pros:

Rummet å frukosten samt personalen var mkt bra

Cons:

Parkering saknas att beställa i förväg, vi fick löra runt flera varv innan vi hittade ledig parkeringsplats.
Svårt att gå med hunden då det var mkt hundar överallt å många cyklister å elsparkcyklar som försvårade för vår hund. Detta är förstås inget hotellet kan påverka.

2026-09-10 • via Nuitee
B
Besedovska • couple • se
7
2026-09-09 • via Nuitee
R
Robert Witold • solo_traveller • no
8
2026-09-09 • via Nuitee
A
Anne Lise • solo_traveller • no
7
2026-09-08 • via Nuitee
A
Andreas • family_with_children • se
6
2026-09-07 • via Nuitee
D
Daniel • solo_traveller • se
7
Ok, men med förbättringspotential
Pros:

Bra frukostbuffé.

Cons:

Mörkläggningsgardiner och vanliga gardiner på samma gardinstång. Flagnad färg i taket på några ställen.

2026-09-06 • via Nuitee
D
Daniel • solo_traveller • se
7
2026-09-06 • via Nuitee
M
Magnus • couple • se
8
Pros:

Prisvärt!

Cons:

Slitet

2026-09-06 • via Nuitee
E
Einvik • solo_traveller • no
9
2026-09-06 • via Nuitee
S
Susann • solo_traveller • se
9
Pros:

Rent och fräscht. Allt som man behövde fanns tillgängligt.

Cons:

Var lite varmt på rummet blev bättre efter öppnat upp vädringsläget på fönstret

2026-09-06 • via Nuitee
G
Gunnar • solo_traveller • no
5
Første og siste besøk ved hotellet.
Pros:

Sentralt.

Cons:

Frokosten. Bar preg av mye gammel mat.Bedervet avacado. Kjeks smake gammel og var ikke spiselig. Måtte spyttes ut. Fylte ikke opp kaffe og tevannkanne. Ikke varm kaffe. Lite med variert mat. Få plasser i matsalen.

2026-09-04 • via Nuitee