Hotel 32One

Hotels
8.3 (2649 reviews)
321 Grant Avenue , San Francisco , us
+1 415-504-3950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, such as dirty rooms and lack of housekeeping.
Service
9.1
Numerous mentions of friendly and accommodating staff across various reviews.
Location
9.14
Consistently highlighted as a major benefit, being central and close to attractions.
Room Quality
8.09
Rooms described as clean and spacious, but some layout issues mentioned.
Amenities
7.62
Basic amenities available, with some guests noting a lack of additional features.
Value for Money
8.08
Mixed reviews on value, with some finding it suitable for a city stay but others feeling it's overpriced.
Food and Beverage
8.13
Limited food options mentioned but complimentary drinks at the bar noted positively.
Overall Experience
8.6
General satisfaction expressed but tempered by some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:46

Property Description

Prime Location in Chinatown
Located next to the iconic Dragon Gate in Chinatown, Hotel32One offers a unique and culturally rich experience for guests. With Union Square just a short walk away, guests can easily explore the vibrant shopping and dining scene of San Francisco.

Comfortable and Well-Equipped Rooms
Guests can relax in the cozy guest rooms featuring modern amenities such as a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. The thoughtful additions like a hairdryer ensure a comfortable stay for all visitors.

Convenient Services and Accessibility
Enjoy the convenience of a 24-hour reception, free coffee, and tea in the lobby area, making it easy for guests to unwind or kickstart their day. With proximity to the airport, popular attractions like Grace Cathedral, and the iconic cable car system, exploring the city is hassle-free.

Experience the charm and convenience of Hotel32One - book your stay now!

Important information:

Upon check-in government issued photo identification and valid credit card is required.

If you late cancel, modify your reservation or don't show, taxes are applicable to the consequential fees (see Hotel Polices).

When booking more than 5 rooms, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2649 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
J
JOSE • solo_traveller • es
9
2026-07-25 • via Nuitee
J
JOSE • couple • es
8
2026-07-25 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-07-24 • via Nuitee
E
Elisabeth • solo_traveller • ch
10
2026-07-23 • via Nuitee
N
Natalie • couple • us
9
Pros:

Location was great. Very walkable and around lots of shopping.

Cons:

My room was located next to the elevator and it was a bit noisy

2026-07-21 • via Nuitee
L
Lukas • couple • at
7
2026-07-20 • via Nuitee
M
Monika • family_with_children • de
9
Pros:

Top Lage im Union District. Schönes Zimmer mit Parkettboden und relativ neu renoviert. Kaffeemaschine und Kühlschrank auf dem Zimmer. Kostenloser Kaffee und teilweise Kaltgetränke in der Lobby.
Direkt daneben Eingang zu China Town.

Cons:

Das Zimmer war nicht übermäßig groß, aber das ist für eine Stadthotel normal.

2026-07-19 • via Nuitee
M
Martyna • extended_group • pl
9
2026-07-19 • via Nuitee
M
Michael • couple • gb
8
2026-07-18 • via Nuitee
Татьяна • extended_group • us
8
2026-07-18 • via Nuitee
M
Mustafa • couple • gb
9
Pros:

Modern rooms, clean, well-located, and super friendly / hospitable staff - went out of the way to help me with an issue I faced!

2026-07-18 • via Nuitee
M
Maria • family_with_children • us
9
Pleasant boutique hotel with a perfect location
Pros:

Location was perfect, exactly at the gate of Chinatown. The room was small, but cosy, the bed was perfectly firm. No noises at all, nothing bothered our stay. The hotel is perfect for a few days trip.

Cons:

We don't have anything that would be a problem.

2026-07-17 • via Nuitee
C
Carolina • couple • us
9
2026-07-17 • via Nuitee
J
JanWillem • couple • nl
7
2026-07-17 • via Nuitee
E
Eugenio • family_with_children • lu
9
Good value for money and we like the room furnishings.
Pros:

Excellent location, spacious 2 double bed rooms, modern interior design, moderate price, parking garage around the corner.

Cons:

Lobby and lift were drab.

2026-07-16 • via Nuitee
M
Marta • couple • es
7
2026-07-16 • via Nuitee
J
Joanna • couple • pl
10
Very good value for money , perfect location, very friendly staff , clean
Pros:

Perfect location, very clean, free tea and coffee

Cons:

One night there was a party at the bar downstairs and it was pretty loud

2026-07-16 • via Nuitee
R
rafael • solo_traveller • id
9
2026-07-14 • via Nuitee
I
Ignacio • extended_group • uy
9
2026-07-12 • via Nuitee
M
Mireia • couple • es
1
PÉSIMO, iNSALUBRE, HUYE DE ESTE ALOJAMIENTO
Pros:

Absolutamente nada

Cons:

El olor perturbante, la suciedad de las habitaciones, los ácaros, el personal nada resolutivo

2026-07-09 • via Nuitee