Hotel 32One

Hotels
8.3 (2731 reviews)
321 Grant Avenue , San Francisco , US
+1 415-504-3950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, such as dirty rooms and lack of housekeeping.
Service
9.1
Numerous mentions of friendly and accommodating staff across various reviews.
Location
9.14
Consistently highlighted as a major benefit, being central and close to attractions.
Room Quality
8.09
Rooms described as clean and spacious, but some layout issues mentioned.
Amenities
7.62
Basic amenities available, with some guests noting a lack of additional features.
Value for Money
8.08
Mixed reviews on value, with some finding it suitable for a city stay but others feeling it's overpriced.
Food and Beverage
8.13
Limited food options mentioned but complimentary drinks at the bar noted positively.
Overall Experience
8.6
General satisfaction expressed but tempered by some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:46

Property Description

Prime Location in Chinatown
Located next to the iconic Dragon Gate in Chinatown, Hotel32One offers a unique and culturally rich experience for guests. With Union Square just a short walk away, guests can easily explore the vibrant shopping and dining scene of San Francisco.

Comfortable and Well-Equipped Rooms
Guests can relax in the cozy guest rooms featuring modern amenities such as a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. The thoughtful additions like a hairdryer ensure a comfortable stay for all visitors.

Convenient Services and Accessibility
Enjoy the convenience of a 24-hour reception, free coffee, and tea in the lobby area, making it easy for guests to unwind or kickstart their day. With proximity to the airport, popular attractions like Grace Cathedral, and the iconic cable car system, exploring the city is hassle-free.

Experience the charm and convenience of Hotel32One - book your stay now!

Important information:

Upon check-in government issued photo identification and valid credit card is required.

If you late cancel, modify your reservation or don't show, taxes are applicable to the consequential fees (see Hotel Polices).

When booking more than 5 rooms, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.3
Based on 2731 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
A
Allison • solo_traveller • us
8
Pros:

The person at the reception desk was very nice, they offered water and snacks which was lovely. They also pre-checked me in cuz i was getting there late which was convenient but then someone was still there when I arrived

Cons:

I wish they had modern charging station for iphones

2026-09-19 • via Nuitee
K
Kotryna • couple • lt
8
2026-09-19 • via Nuitee
F
faramineuse.moi • family_with_children • us
10
Great centrally located hotel in San Francisco
Pros:

This hotel was great! My parents and I really enjoyed our room - super comfy beds, enough space to fit 3 people in a room, a big bathroom, great location - we absolutely loved our stay there. The staff was friendly too!

Cons:

We liked everything!

2026-09-18 • via Nuitee
S
Shirly • couple • us
9
In budget luxury escape from city chaos
Pros:

Convenient location. The room possesses an intrinsic elegance with its hard wood floor. Clean.

2026-09-16 • via Nuitee
S
Simon • couple • gb
9
Excellent!
Pros:

Hotel 32One is in a great location. It is a short walk from the Montgomery BART stop (useful if coming from airport) and close to other transport means & Union Square. The rooms are modern and inviting. We had very little street noise. The staff at reception were always helpful and we felt safe returning to the hotel even if late in the evening.

Cons:

The bedroom doors are quite difficult to close quietly so guests need to be respectful of other guests.

2026-09-16 • via Nuitee
H
hu • couple • us
10
Pros:

At this price point, I think the first placement would be the best option.

2026-09-15 • via Nuitee
J
James • couple • gb
7
Great location, but very noisy if you have a street facing room
Pros:

Clean and comfortable

Cons:

Noisey in the evenings

2026-09-15 • via Nuitee
M
Ming Yao • family_with_children • my
8
Comfortable. Pleasant. Value for money
Pros:

Good location
Not noisy despite it is in the city
clean

Cons:

Mattress a bit soft. I prefer a firmer mattress. Just a personal preference.

2026-09-15 • via Nuitee
E
Eleonora • solo_traveller • it
6
Cons:

L'hotel ha indicato la mia prenotazione come no show nonostante ci fossimo presentati, fatto regolare check in e mostrato i documenti

2026-09-14 • via Nuitee
N
Natalia • extended_group • pl
10
2026-09-13 • via Nuitee
B
Brandon • solo_traveller • us
4
Pros:

Clean

Cons:

No temperature control in your room. Was way too hot. Pillows too thick.

2026-09-13 • via Nuitee
M
Mollie • solo_traveller • gb
10
Fantastic stay, great location and comfy bed. Lovely hotel room and good value.
Pros:

The hotel room itself was spacious and overall really nice. Comfy bed and was clean.

Cons:

It could do with a toilet in the lobby area for guests before check in.

2026-09-12 • via Nuitee
J
Joanna • extended_group • pl
8
Pros:

Pokój w dobrej lokalizacji- bezpieczna ulica, zaraz koło bramy China Town. Hotel bardzo zadbany. Pokój nie był mikrospopijny, dwie osoby mieściły się, ale bez większej swobody (przy 3 walizkach na jedną osobę). Łazienka bardzo schludna- bardzo fajnym aspektem był wanno prysznic.

Cons:

Po zameldowaniu (koło 21) nie opowiedziano nam zbytnio co znajduje się w hotelu- o barku z kawą na parterze w lobby dowiedziałyśmy się same. Nie wytłumaczono nam jak działa sprzątanie pokoju- przy wymeldowaniu się zauważyłyśmy, że trzeba "poprosić" o sprzątanie wystawiając zawieszkę, jednak woreczek na tip za sprzątanie był widocznie zostawiony na biurku. Prysznic był trochę kłopotliwy do użycia- dosyć nie intuicyjny. Dużym problemem są dywany w holu- strasznie ciężko porusza się tam z walizkami.

2026-09-12 • via Nuitee
C
chahrazad • couple • fr
7
2026-09-12 • via Nuitee
L
Lawrence • family_with_children • ca
10
2026-09-12 • via Nuitee
L
Lawrence • solo_traveller • ca
10
Pros:

Staff services are excellent

2026-09-11 • via Nuitee
A
Alexander • family_with_children • at
8
Gerne wieder! - Wobei bei dem Preis auch Alternativen in Frage kommen würden....
Pros:

Sauberes und schönes Hotel mit top Lager mitten in der Stadt. Wir konnte fast alle touristischen Aktivitäten zu Fuss erreichen. Alle Mitarbeiter waren sehr freundlich und zuvorkommend.

Cons:

Die Zimmer sind leider nicht so "hell" und "modern" wie auf den Fotos dargestellt, daher waren wir leicht enttäuscht. Auch wirken die Zimmer auf den Fotos größer und geräumiger, als sie tatsächlich sind. Auch ist der Lift etwas "wackelig", sodass man bei jeder Fahrt ein etwas komisches Gefühl im Bauch hat. ;-)

2026-09-11 • via Nuitee
R
Robert • couple • nl
8
Goede centrale plek in San Francisco waarbij je op loopafstand naar Fishman’s werf kunt en binnen een half uur lopen in
Pros:

Prettig dat de koffers konden blijven staan tot 17.00 uur de dag erna. Vriendelijk en behulpzaam personeel.

2026-09-11 • via Nuitee
C
Chi • couple • us
8
2026-09-11 • via Nuitee
Y
Yesenia • couple • us
10
2026-09-10 • via Nuitee