Hayes Mansion San Jose, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.3 (410 reviews)
200 Edenvale Avenue , San Jose , US
+1 408-226-3200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful historic grounds and mansion
Excellent location (close to park/venue)
Very clean and well-maintained facilities
Strong amenities: heated pool, jacuzzi
Friendly/helpful staff in some cases
Cons:
Inconsistent service (long check-in, billing disputes, restaurant mistakes)
Price concerns and unexpected parking charges
Room comfort issues (mattress complaints, AC failure)
Basic room furnishings for some guests
Occasional noise from events/nearby jacuzzi

Categories

Cleanliness
9.8
Multiple mentions of 'spotless', 'clean and updated' and generally well-kept historic grounds; guests repeatedly praised the property's cleanliness.
Service
7.6
Mixed reports: some reviewers call staff 'great' and 'recommendable', but several serious service failures (45-minute check-in, billing non-response, restaurant staff forgetting orders) lowered sentiment.
Location
9.8
Consistently praised: 'excellent location', 'close to a park', 'convenient in San Jose', and beautiful historical setting — location is a strong positive.
Room Quality
7
Mixed: some 'great room' comments and historic charm, but repeated complaints about mattress quality, basic rooms, and an AC failure impacted room comfort.
Amenities
9.6
Pool and grounds repeatedly highlighted (heated pool, great pool, jacuzzi, beautiful grounds); amenities are a notable strength despite occasional scheduling/noise issues.
Value for Money
6.2
Several complaints about price, unexpected/charged parking and disputed breakfast charges; value perception is notably weaker than other categories.
Food and Beverage
8.1
Mixed dining impressions: some positive notes (espresso at breakfast) but issues with restaurant service (wrong drinks, forgetting guests) and 'basic' breakfast offerings.
Overall Experience
8.3
Overall positive impressions of the historic property, grounds, and amenities balanced against service hiccups and value concerns; aligns with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodations in Historic Setting

Outdoor Pool and Hot Tub

Indulge in a relaxing getaway at this eco-friendly hotel boasting an outdoor pool and hot tub amidst beautiful landscape. Perfect for unwinding after a day of exploring downtown San Jose.

On-Site Dining Options

Savor delightful meals at the Silver Creek Dining Room offering a casual atmosphere for breakfast and lunch. With a variety of dining options available, guests can enjoy a culinary experience without leaving the hotel premises.

Convenient Location for Exploration

Explore top-rated golf courses, local wineries, and vibrant nightlife just a stone's throw away from the hotel. With easy access to the airport and popular shopping destinations, the Curio Collection by Hilton Hayes Mansion is the perfect choice for your San Jose adventure.

Book now to experience luxury and convenience at its finest!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Guest Reviews

8.3
Based on 410 reviews
Cleanliness: 9.8
Service: 7.6
Location: 9.8
Room Quality: 7
Amenities: 9.6
Value for Money: 6.2
Food and Beverage: 8.1
Overall Experience: 8.3
R
Rosaura • family_with_children • us
9
2026-10-27 • via Nuitee
C
Conner • couple • us
6
2026-10-23 • via Nuitee
P
phyllis • couple • us
8
2026-10-17 • via Nuitee
T
Tristhen • couple • us
9
2026-10-16 • via Nuitee
S
Scott • couple • au
10
2026-10-15 • via Nuitee
G
goodyear • couple • us
3
Pros:

Needs up dating

Cons:

Mattress terrible

2026-10-14 • via Nuitee
X
Xiaoying • couple • us
10
非常棒
Pros:

非常棒的酒店！房间环境都很不错！

Cons:

还没发现

2026-10-07 • via Nuitee
M
Mary • couple • us
10
Beautiful place of history
Pros:

Beautiful setting, great room

Cons:

Restaurant staff had no idea what they were doing. For our drinks wrong multiple times and forgot about us when we were the only ones in the restaurant. Wish there was more information about history of properly available

2026-09-17 • via Nuitee
C
Candida • couple • us
10
Excellent location. Spotlesd and beautiful facility.
Pros:

Clean and updated

Cons:

The price

2026-09-14 • via Nuitee
H
Hans Budischowsky • solo_traveller • at
2
Ein Kunde erwartet eine andere Betreuung...a
Pros:

Hotel und Personal ist weiterempfehlenswert

Cons:

Wir hatten eine Reservierung mit Frühstück. Hotel zog genau den vereinbarten Betrag von Kreditkarte ein. Im nächsten Schritt kam eine neue Rechnung für das Frühstück ca 25$ höher. Auf mein Protestschreiben kam keine Entschuldigung... Es wird einfach nicht geantwortet. Wenn das die übliche Kundenbetreuung ist, dann kann ich nur vor diesem Geschäftsgebaren warnen.

2026-09-07 • via Nuitee
L
Leslee • solo_traveller • us
7
A beautiful grand place.
Pros:

I loved almost everything about the property. The surrounding were beautiful. The mansion was to die for. I would definitely come back if I was in the area.

Cons:

My room was just steps from the jacuzzi. The kids were playing in it early in the morning.
I wished they were giving tours more often.

2026-08-23 • via Nuitee
L
Leonard • solo_traveller • us
10
Pros:

Beautiful grounds, close to a park

Cons:

N/A

2026-08-19 • via Nuitee
N
Nicole • extended_group • us
4
good pool, baaaaad service.
Pros:

the place itself is great, and the pool is amazing. they were having a couple of different weddings there, which was very fun to watch the wedding parties walking around. I actually really loved the place.

Cons:

it took FORTY-FIVE MINUTES to check in. The "system was down", so the girl at the front desk was sending other workers off to "check the rooms" to find us a room. Multiple times they came back and said, "no there are suitcases in there", which made me think they were going in to other people's rooms. do they not have a better back up system? It took so long to check in, that by the time I got to the swimming pool, I had five minutes before they closed it and was unable to swim. I did swim the next day. The thing that really upset me was that the lady in front of me, it also took a very long time for them to check her in, and they gave her a discount on her room. They did NOT give one to me. I asked for one, the girl said no. I asked if they could comp me breakfast at least, she said no. The breakfast costs $30 by the way, all they had to do to keep me happy was give a little. It was a TOTAL WASTE OF MY VACATION TIME to sit there and wait, literally 45 minutes. I am a patient person, but come on, comp me something for all the trouble. My kids missed playing with their soccer buddies (which is why we were all staying there) because by the time we got checked in, everyone was going in for the night. When I asked the next morning if that was typical of the hotel, they told me it happens every few months. Again, no offer to give me a discount or comp my breakfast. So I would not recommend this hotel. too bad, because the place itself is pretty cool.

2026-08-19 • via Nuitee
S
Sebastien • solo_traveller • us
7
Convenient stay in San Jose
Pros:

Good location. Has a heated pool. Espresso drinks at breakfast.

Cons:

Basic rooms, but good quality. Breakfast is very basic.

2026-08-18 • via Nuitee
S
Suyash • extended_group • ae
10
2026-08-17 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-08-17 • via Nuitee
S
savannah • couple • us
9
2026-08-17 • via Nuitee
S
Sean • solo_traveller • gb
10
2026-08-16 • via Nuitee
R
Rosario • solo_traveller • us
10
Maravilloso hotel!!!
Pros:

Maravilloso hotel! Todo perfecto!!

2026-08-14 • via Nuitee
S
Satterfield • couple • us
10
Beautiful hotel with history.
Pros:

Historical. Beautiful premises. Great staff.

Cons:

Nothing

2026-08-12 • via Nuitee