Carrington House Hotel

Very old facilities, the bedroom was so dirty, cheap pillows and one thin bedsheet to cover the mattress, not even a mattress protection it had and the bathroom ... Cracked tiles and toilet seat.
A very unpleasant experience, nothing like the photos, the hotel is too old, the breakfast is very simple and with cheap food quality as options.
The worst coffee I even tried to drink served in the bedroom and breakfast.
Might be ideal only for retired people as the hotel seems to have events across the year for them.
Like all the reviews, no shampoo or shower gel.
The dirty is seen everywhere in the carpets , corridors, lift.
I do not recommend

Decor needs updating. No window / natural light in my room.

Good value for money

Room was not great,was not told there was a music weekend at hotel

It needs updating, the room was very dated and the carpets in the hallways were threadbare in places.

Good

Had a very bad experience with drunk men or on drugs one night till 4am in the morning shouting,stomping ,arguing, I am 74 and was very frightened,left one day earlier,as could not stand another night.,in the hotel ,no phone in room to call reception. Staff said different prices regarding food in hotel.

The beds.

Sadly we didn't like anything, the lifts was out of order, the staircase dirty with your shoes sticking to the carpets. Entering the room was very disgusting, wallpaper off the walls, paint peeling off, my wife didn't use the bath or shower or walk around without anything on her feet. Staff didn't engage with you and reception area not the friendliness. We're planning more trips to Bournemouth and surrounding areas whilst visiting English Heritage sites but will not be staying at Carrington House Hotel and ensuring none of our friends book this place.

This is the worst hotel I have ever stayed in. Some of the rooms don't even have windows! The carpets and walls are in a horrific state. Not just threadbare and worn, but horribly stained and soiled. Unfortunately I left an item behind in my room, which I thought would be a simple matter of a quick phone call to resolve then pop by and collect it. Eight phone calls and 4 days later, having been left on hold or fobbed off, I finally spoke to someone who informed me that they hadn't found anything. When I mentioned the item was tagged and I could see it in the hotel still, they promised to do something tomorrow morning. My property has now mysteriously moved to a nearby address! I'll keep you updated!

They tell you that you can have a locker for your suitcase you pay £5 and then you see that you can only fit your backpack in it not your suitcase ao don't waist your money on that

Lack of air conditioning, some staff were rude.

chose to check out early 01:30. Male receptionist, I handed over my access cards. I was then very aggressively. Rude and totally unprofessional. spoken too from another Male staff member. I explaind i was a guest but checking out. He still continued to be nasty. I was stood at the reception desk as a single female at 01:30. AS A PAID GUEST.. I feel had i not been leaving the man would have continued verbal abuse and possibly violence.My pre ordered taxi waiting outside witnessed/ heard me using not kind words to that member of staff. I was in shock and scared but knew I was leaving. I spoke too Diana today. I was assured I would hear from a manager.
To no avail. 🤔

Rooms were clean but very dated. Shower good temperature but poor pressure.
Swimming pool very cold, too cold for children and tiles were slippy.