Best Western Centro Monterrey

Hotels
•
Best Western
7.6 (134 reviews)
Benito Juarez Avenue # 359 North, Downtown Area, Monterrey, NL, 64000 , Monterrey , MX
52-81-81254700

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Cons:
Cleanliness issues
Noisy rooms
Poor breakfast

Categories

Cleanliness
6.78
Some cleanliness issues reported, such as unclean areas under furniture.
Service
9.27
Guests praised the staff for being very friendly and helpful.
Location
8.27
Good location mentioned for staying, although some noise issues reported.
Room Quality
6.78
Rooms described as noisy with issues regarding sound insulation.
Amenities
7.78
Basic amenities provided, but noted lack of coffee in the room.
Value for Money
8.27
Considered decent value based on the price paid.
Food and Beverage
5.78
Breakfast was commented as not being very good.
Overall Experience
7.87
General experience was positive despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:55

Property Description

Experience the perfect blend of comfort and convenience at Best Western Centro Monterrey, where your ideal stay awaits.

Recreational Amenities: Unwind in our fully-equipped fitness center or take advantage of our complimentary theme park shuttle for a day of fun.

On-Site Dining: Enjoy delectable dishes at our on-site restaurant or opt for the convenience of room service during limited hours. Don’t miss our continental breakfast served daily to kickstart your day.

Central Location: Nestled in the heart of Monterrey, you’re just minutes away from iconic attractions such as Fundidora Park and Macroplaza, making your exploration effortless.

Discover the vibrant culture of Monterrey while enjoying modern comforts. Book your stay today for an unforgettable experience!

Important information:

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Location

Guest Reviews

7.6
Based on 134 reviews
Cleanliness: 6.78
Service: 9.27
Location: 8.27
Room Quality: 6.78
Amenities: 7.78
Value for Money: 8.27
Food and Beverage: 5.78
Overall Experience: 7.87
R
Raul • family_with_children • mx
10
Pros:

Todo bien

Cons:

El aire acondicionado tarda un poco en enfriar todo lo demás muy bien

2026-07-03 • via Nuitee
Z
Zaman • solo_traveller • us
5
2026-07-01 • via Nuitee
G
gedmima • solo_traveller • mx
10
Pros:

Todo muy bonito

2026-07-01 • via Nuitee
A
Alicia • solo_traveller • mx
9
Pros:

Ubicacion y cama comoda

Cons:

Sin comentario

2026-07-01 • via Nuitee
D
Ditza Paola • solo_traveller • mx
9
2026-06-28 • via Nuitee
R
Ramiro • solo_traveller • mx
7
Por pocos detalles es un hotel que cae en categoría abajo del promedio en la zona
Pros:

La ubicación y el precio durante periodo del mundial

Cons:

Las camas sólo con una sábana, el lavamanos muy maltratado, las tapas del baño también maltratadas, la cortina del baño y la de la única ventana, maltratadas y esta última sucia y manchada

2026-06-26 • via Nuitee
L
Luis Fernando • solo_traveller • mx
7
Urge limpieza profunda y fumigación
Pros:

La atención del Gerente del horario nocturno

Cons:

Deficiente limpieza.
Fauna nociva

2026-06-26 • via Nuitee
O
Oscar Eduardo • family_with_children • mx
9
2026-06-26 • via Nuitee
P
Paulo • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Poca presión de agua eb regaderas

2026-06-24 • via Nuitee
S
SHIROTAKA • solo_traveller • jp
6
コスパが少し悪かった
Pros:

フレンドリーなスタッフ

Cons:

周りの環境が良くなかった
夜間治安

2026-06-22 • via Nuitee
J
james • extended_group • gb
8
2026-06-21 • via Nuitee
N
Nayeli • solo_traveller • mx
8
2026-06-16 • via Nuitee
I
Idahir • solo_traveller • mx
10
Pros:

Buen hotel, buena ubicación.

Cons:

Todo estuvo bien

2026-06-15 • via Nuitee
V
victoria • extended_group • us
8
Buena
Pros:

La ubicación excelente

2026-06-09 • via Nuitee
M
María Teresa • solo_traveller • mx
9
Pros:

La atención en recepción y en el restaurante.

2026-05-25 • via Nuitee
R
RODOLFO • family_with_children • mx
10
2026-05-24 • via Nuitee
R
Roberto • solo_traveller • mx
8
Pros:

La atención de la recepcionista muy Amable y disponible, en realidad para descansar y desayunar muy bien ,el mesero se la rifa, pero no se raja , buena atención de su parte

2026-05-13 • via Nuitee
T
Thomas • solo_traveller • mx
1
Pros:

CANCELE AL LLEGAR AL HOTEL

Cons:

Mala atención.
Ubicado en una zona fea

2026-05-07 • via Nuitee
R
Ricardo • solo_traveller • mx
9
Pros:

Ubicación

Cons:

Mala señal de la tv.

2026-05-05 • via Nuitee
J
Jorge Ismael • solo_traveller • mx
9
2026-04-21 • via Nuitee