Hawthorn Suites by Wyndham Napa Valley

Hotels
•
Hawthorn Suites
8.1 (1655 reviews)
314 Soscol Avenue , Napa , us
+1 707-226-1878

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Breakfast quality issues
Some amenities need upgrades

Categories

Cleanliness
7.49
Some concerns about cleanliness in the swimming pool and ants found.
Service
8.46
Staff were described as friendly and helpful, with notable praise for Gillian's customer service.
Location
9
Multiple mentions of great location close to shops and family.
Room Quality
7.95
Rooms provided comfort and necessities, with some noted issues like softness of mattresses.
Amenities
7.98
Amenities like breakfast and free parking were appreciated, but some facilities need improvement.
Value for Money
7.94
Good value for the price, with a good deal for the room.
Food and Beverage
7.49
Breakfast had variety, but some options were not well-received, specifically the eggs.
Overall Experience
8.46
Generally positive experiences noted with comfort and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:31

Property Description

Luxurious Accommodation
Indulge in comfort at The Hawthorn Inn & Suites Napa Valley, offering free WiFi in all rooms and suites. Unwind in well-equipped guest rooms featuring a microwave, coffee machine, and work desk for your convenience.

Relaxation and Recreation
Enjoy a 24-hour front desk catering to your needs, a refreshing pool and hot tub to rejuvenate, and a modern fitness centre to stay active during your stay.

Convenient Location
Perfect for leisure travelers, golf enthusiasts can tee off at the nearby Chardonnay Golf Club, while wine lovers can explore the Napa Valley Wine Country and Wineries just a short drive away. For thrill-seekers, the Infineon Raceway is also within reach.

Book your stay now and experience a perfect blend of comfort and convenience at The Hawthorn Inn & Suites Napa Valley.

Important information:

***Please note: Cancelations cannot be made via email. If you would like to make a cancelation, you must contact the hotel by phone using the number provided on the booking confirmation.***

Please note that the name on the credit card at check-in must match bookers' guest photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8.1
Based on 1655 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
C
Cinda • solo_traveller • us
5
2026-08-29 • via Nuitee
P
Perez • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Que el personal no habla español

2026-08-29 • via Nuitee
C
Cindy • extended_group • cr
10
2026-08-27 • via Nuitee
A
Annie • solo_traveller • us
7
I would stay there again.
Pros:

I absolutely love the fact that my room had a bathroom sink as well as a second sink near the microwave and coffee maker. It feels much more hygienic to not have to make coffee out of the bathroom. Breakfast was good, although most of it was "gluten" and that's not easy for a GF person...rooms was large and clean and when someone below me started to have a party at 3am, the office put a stop to it - thank you!

Cons:

Hmmm...I arrived an hour early and was told that it would be $50 for early check in. If my room was ready - it seems crazy not to be able to go in. Still - I spent that money and that hour on a pedicure and got there at the "normal" check in time.

2026-08-27 • via Nuitee
M
Midori • solo_traveller • jp
7
レベルの高いホテルではないけど快適に過ごせて良かった
Pros:

部屋が広くて清潔で快適だった
スタッフの方がとても感じ良かった
スーパーやモールが歩いて行ける距離にあって便利だった

Cons:

朝食がいまひとつ
ドライヤーが壊れてた（すぐ新しいものをくれた）
部屋の中から外の音が意外と聞こえた

2026-08-27 • via Nuitee
O
Ochoa • solo_traveller • us
10
2026-08-26 • via Nuitee
S
Steven • solo_traveller • us
10
2026-08-26 • via Nuitee
E
Edwin • couple • us
9
Great price for the rooms compared to other hotels, but what we like the most was the cleanliness of the room.
Pros:

Cleanliness of the room

Cons:

Gym needs attention and maintenance

2026-08-25 • via Nuitee
M
Michael • couple • us
8
Pros:

Great staff

Cons:

Clean

2026-08-25 • via Nuitee
S
Shabina • family_with_children • us
4
The location was excellent but the room was very outdated. Will not recommend.
Pros:

Location. Very conveniently located close to downtown.

Cons:

The room was very outdated. We were given a handicap room with big bathroom and smaller room. It was not quiet. People walking outside going to their room were very loud after midnight as well as the traffic noise.

2026-08-24 • via Nuitee
J
Janette • couple • us
1
Very disappointed!!
Pros:

Only the street it was on

Cons:

Dated, old, small, over priced. It was similar to a motel 6. Not sure how they can in lude the word “suite” in their name

2026-08-24 • via Nuitee
M
MARTYN • couple • au
3
Never again!
Pros:

It had good parking and plenty of it

Cons:

Very noisy plumbing and wafer thin walls and ceilings such that noise from other rooms was very loud. Difficult to sleep. Our room key wouldn’t work. I had to visit reception about 10 times to get the key renewed. The receptionist ultimately told me she wasn’t paid enough to keep hearing my complaints. But nothing was done except the manager told me he has the battery changed in the lock. It made no difference though. Staff were not friendly at all.

2026-08-24 • via Nuitee
L
Laura • couple • us
8
2026-08-24 • via Nuitee
M
Mahmut Deniz • couple • tr
7
Cons:

Kahvaltı son derece yetersizdi.

2026-08-21 • via Nuitee
L
Leonard • solo_traveller • us
7
2026-08-20 • via Nuitee
M
mark • solo_traveller • us
8
2026-08-20 • via Nuitee
V
Valeria • couple • gb
2
Just incredibly disappointing and really poor value
Pros:

The location was good.

Cons:

There was a strong smell of mold and the place was not clean at all. They couldn’t accommodate any of our requests and didn’t even have toothpaste.

2026-08-19 • via Nuitee
C
carmina • couple • us
7
Pros:

The location, the pool, easy access to everything

Cons:

Breakfast could have been better.

2026-08-18 • via Nuitee
G
Grant • couple • au
7
Clean and convenient friendly staff
Pros:

Clean and convenient, friendly staff

Cons:

Perhaps a little too clean
Cleaning product Smell Was quite overpowering

2026-08-17 • via Nuitee
S
Sabina • extended_group • us
8
2026-08-15 • via Nuitee