Orient Express & Spa by Orka Hotels

Hotels
9 (2347 reviews)
Hudavendigar Cad. Nr.24 Sirkeci , Istanbul , TR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from restaurants
Unsatisfactory breakfast

Categories

Cleanliness
8.21
Several reviews mentioned dirty rooms and issues with the cleaning standards.
Service
9.68
Multiple guests praised the staff for being friendly and helpful.
Location
9.72
Conveniently located close to major attractions in Istanbul.
Room Quality
8.67
The rooms were noted as comfortable, but some were old and had issues.
Amenities
8.7
Amenities were satisfactory but some guests mentioned noise from the restaurant.
Value for Money
9.16
Overall perceived as good value for the location and service quality.
Food and Beverage
8.21
Some guests reported dissatisfaction with breakfast options and quality.
Overall Experience
9.68
Majority of guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:53

Property Description

Prime Location in Istanbul's Old Town
Situated in the heart of Istanbul's old town, Orient Express & Spa by Orka Hotels offers a convenient stay just steps away from major attractions like Galataport and authentic local eateries.

Comfortable Rooms with Modern Amenities
Indulge in the comfort of well-equipped guest rooms featuring free WiFi, satellite TV, and minibars. Enjoy the convenience of room service and air conditioning during your stay.

Convenient Services and Nearby Attractions
Take advantage of car rental services, a tour desk, and a 24-hour reception for all your travel needs. Explore historic sites like the Roman Hippodrome and Hagia Sophia within walking distance.

Book your stay at Orient Express & Spa by Orka Hotels for a memorable Istanbul experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Location

Guest Reviews

9
Based on 2347 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.68
F
Florentin-George • couple • de
10
Pros:

Locație perfectă . Personal foarte politicos

2026-09-19 • via Nuitee
A
abdelaziz • solo_traveller • it
8
2026-09-18 • via Nuitee
R
Roman • extended_group • fi
9
2026-09-17 • via Nuitee
T
Tolga • solo_traveller • nl
4
2026-09-17 • via Nuitee
M
Melanie • family_with_children • nl
1
Niks van dit hotel lijkt op het beschrijven is echt een van de slechtste hotels die ik ooit heb gezien is zo oud en klei
2026-09-17 • via Nuitee
B
Bayraktarova • solo_traveller • bg
1
2026-09-16 • via Nuitee
J
Jasmine • solo_traveller • us
4
Pros:

​I really have mixed feelings about our stay here. On the bright side, you can’t beat the location right in front of the tram, and the staff at reception were polite and helpful whenever we talked to them.

Cons:

The bathroom in our room was ridiculously small. You could barely turn around in there without bumping into something. When we asked the front desk if we could switch to a room with a slightly larger bathroom, they told us that there were no larger bathrooms in the hotel. But over the next couple of days, we saw open doors to rooms on our own floor being cleaned that clearly had larger bathrooms, which was frustrating.

​Then there’s the breakfast, which was easily the most underwhelming breakfast I have ever eaten in Istanbul, let alone Türkiye. Nothing tasted or looked fresh. The "orange juice" was very clearly a powdered mix, the sliced deli meat had strange curled edges, the fruit tasted off, and the bread basket was a mix of soft bread and pieces that were rock-hard. Although I mentioned the breakfast issues to the front desk, I was told everything was prepared fresh daily, but what I saw with my own eyes day by day was definitely otherwise.

​To top it off, the breakfast staff’s behavior at the end of the buffet each day was something else. The exact second the clock hit the cutoff time, they swooped in like they were in an Olympic race to clear the buffet counters. One minute there was food, and the next it was completely empty. It truly felt like they were competing with themselves to see how much food they could remove at once and how fast they could do it. I've never seen anything like it. As a guest, it felt really unwelcoming.

2026-09-15 • via Nuitee
H
Halilcevic • couple • ba
10
2026-09-14 • via Nuitee
T
Tuber • solo_traveller • es
9
Pros:

Ubicación y trato excelente.

Cons:

Aunque para nosotros no ha sido un problema, el ruido del tranvía puede ser molesto para las personas a las que les cueste conciliar el sueño .

2026-09-14 • via Nuitee
C
Claudia-Heide • couple • de
7
Kann man machen. Insgesamt gut.
Pros:

Die Lage in unmittelbarer Nähe zu Sehenswürdigkeiten ist sehr gut. Das Personal war sehr freundlich und hilfsbereit.

Cons:

Es war schon recht abgewohnt.

2026-09-13 • via Nuitee
A
Ashurov • family_with_children • uz
3
Всё старое номер 703 не работает слив в ванной комнате унитаз плохо работает в ванной комнате постоянно влажность на пол
Pros:

Местоположение

Cons:

Номер не соответствует действительности

2026-09-13 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
10
2026-09-12 • via Nuitee
S
Simon • solo_traveller • ie
10
Pros:

Staff were amazing

2026-09-10 • via Nuitee
B
BELEN LOPEZ • family_with_children • es
9
Demasido ruidosa la zona.
Pros:

El desayuno muy bueno y variado, con muchísima variedad y muy local, la ubicación del hotel está muy bien, cerca de todo,

Cons:

lo único que hay mucho ruido, nuestra habitación daba a la fachada principal y se escuchaba demasiado el tráfico desde muy temprano, coches... tranvía... la habitación era un poco pequeña, no estaba muy acorde a las fotos, el personal del hotel muy amable.

2026-09-10 • via Nuitee
S
S • solo_traveller • us
9
Very pleasant stay in a centrally located hotel. Staff was attentive and professional.
Pros:

The front desk staff were helpful, polite and very pleasant. They always make me feel welcome when I return to the hotel after a day out. Breakfast was good and plentiful; the food was well presented and very hygienic in the display. Housekeeping was very good and my room was clean everyday and left spotless.

Cons:

The wifi was unavailable for some hours a couple of times during my 9-day stay. When available, it had a strong signal and was very fast.
There was some noise but the hotel is on a busy road so that is understandable.

2026-09-10 • via Nuitee
I
iza • extended_group • pl
10
2026-09-10 • via Nuitee
D
Devi • family_with_children • fr
9
Muy buena
Pros:

La ubicación perfecta, el trato del personal

Cons:

La pileta estaba fría

2026-09-09 • via Nuitee
V
Víctor Raúl • solo_traveller • es
5
No repetiría
Pros:

Ubicación, personal de limpieza

Cons:

Las habitaciones son más pequeñas de lo que aparentan en las fotos. Las habitaciones de interior (al menos en planta 6) con ruido infernal de máquinas desde las 6 de la mañana hasta las 12 de la noche. Comunicado al hotel, no nos reubicaron.. Desayuno muy justito (estaba incluido, pero huevos, tortillas o zumo naranja tenían suplemento). El taxi al que llamó el hotel para ir al Aeropuerto nos trató de cobrar el doble de lo acordado con el hotel (eso puede no ser su responsabilidad). No repetiría

2026-09-09 • via Nuitee
I
Igor • family_with_children • nl
9
2026-09-09 • via Nuitee
A
Abdualrhman • couple • sa
8
2026-09-07 • via Nuitee